Tammy Jean Ahlers resume updated

Tammy Jean Ahlers
783 Wayne Gobble Rd.
Linwood, NC 27299 US
Mobile: 708-262-6423
Day Phone: 336-242-9612
Email: ahlerstammy@gmail.com
Work
Experience:
Veterans Hospital - W.G. "Bill" Hefner Medical Center -- equivalent to
a GS 6
1601 Brenner Avenue
Salisbury, NC 28144 United States
04/2015 - Present
Hours per week: 40
VocRehab/Nonpaid Work Experience-Administrative
Assistant/Secretary
Duties, Accomplishments and Related Skills:
Non-paid work experience conducted and done through VR&E
Handled calender of appointments/meetings for the Chief Nurse
Answered phones and handled anyone wishing to have a meeting with the
Chief Nurse
Taking of minutes for meetings, recapping the information for those at the
meetings
Copying, faxing, emailing,
Typing minimum of 40wpm
Inventory of items once a month for a report to be sent in every month.
Typing up reports, documents, data, etc.
Organize both the Chief Nurse and the Assistant Chief Nurse
Receive, screen and prepare incoming records for review.
Possess the ability to communicate orally in order to explain entitlements,
procedures, regulations and policies.
Maintains and validates authorization document changes and ensures changes
are correctly reflected in supporting systems.
Able to communicate both orally and in writing.
Handled any and all administrative duties that required my attention or any
other items that the Chief Nurse required me to deal with.
Process information by transcribing, formatting, inputting, editing, retrieving,
copying and transmitting data
Organizes work by reading and routing correspondence; collecting
information; initating telecommunications
Completes requests by greeting customers, in person or on the phone;
answering or referring inquiries appropriately.

Maintains customer confidence and protects operations by keeping
information confidential.
Prepares reports by collecting information.
Maintains office supplies inventory by checking stock to determine inventory
level; anticipating needed supplies; placing and expediting orders of supplies
verifying receipt of supplies.
Keeps equipment operational by following manufacturer instructions and
established procedures; submits NOIS/work orders and appropriate.
Provides timekeeping duties in support of and in the abscence of the assigned
timekeeper.
Contributes to team effort by accomplishing related results as needed.
Develops and maintains excel spreadsheets for tracking information i.e.
proficiency reports, BLS, licensure, emergency call back cascades, etc.
Schedules appointments, coordinates agendas, technology and appropriate
space for meetings.
Coordinates interview process i.e. scheduling interviews, reserving space,
making/disseminating interview packets.
Monitors reports, action items and correspondence, etc. to assure timely
suspense.
Maintains minute of meetings.
Prepares a wide variety of recurring and some nonrecurring correspondence,
reports, and other documents and reviews and finalizes
correspondence/documents prepared by others in handwritten or electronic
drafts.
Reviews and processes incoming and outgoing correspondence, materials,
publications, regulations, and directives. Screens incoming mail to identify
what needs to be brought to the attention of the supervisor, referred to
appropriate staff, rerouted to other organizations/offices, or handled
personally.
Receives telephone calls, greets visitors, and ascertains the nature of the calls
or visits.
Maintains supervisor's calendar, coordinates meeting arrangements, and
schedules meetings and/or conferences.
Performs other clerical and administrative work in support of the
office/organization. Establishes, updates, and maintains office records of
various types that may be needed or will assist in the efficient operation of
the office.
Uses multiple office automation software with varied functions to produce a
wide range of documents that often require complex formats, such as
graphics or tables within text, editing and reformatting electronic drafts, and
updating or revising existing databases or spreadsheets.
Supervisor: Lester Smith (7046389000 3060)
Okay to contact this Supervisor: Yes
City of Chicago- Law Division----equivalent GS 5

30 N. LaSalle
Chicago, IL 60602 United States
07/2014 - 08/2014
Hours per week: 35
Internship Paralegal
Worked under direct supervision of lead paralegal
Handled case management system (team connect)
Looked up court dockets, dates and times, updated case management system
with new court dates and times.
Input judgments, entered in new cases.
Watchman call and administrative hearings with attorney's.
Legal research, filed motions, searched deeds and parcel numbers,
Vacant building issues, criminal aspects of businesses involved in illegal
activity, code violations, verifying ticket numbers with cases and dockets,
Non-suited cases talking with the respondent of why we non-suited the case,
cases being classified as default for non-appearance in court, tagging items
for evidence to be handed to judge at hearing and returning originals to
respondents, handling copies for attorneys at court,
Worked with other paralegal on cases at different times, worked with law
clerks at different times, worked with attorney interns,
Reviewed and kept updated on agency procedures and changes
Reviewed documents
Sent out email correspondence on cases, processed and maintained files in
case management systems. Greet and meet with respondents and/or opposing
counsel.
Handle and resolved issues or problems that would arise either in court or in
the office.
Kept files updated in a timely manner, keeping up to date on all law changes.
Type 60 wpm.
Knowledge of administrative and clerical practices
Able to gather, evaluate, and compile business-related information
Able to communicate both orally and in writing, clearly, concisely, and with
technical accuracy.
Able to establish and maintain good relationships with individuals and groups
within the office as well as outside the immediate work unit.
Able to use computers and commonly known software applications in the
performance of administrative duties.
performed administrative and clerical duties.
Reviewed and approve incoming correspondence and other outgoing work.
Used database and spreadsheets to accurately enter, revise, sort, calculate and
retrieve data for standard reports.
Typed a wide variety of correspondence, reports, or similar materials from
handwritten or electronic drafts using an electronic typewriter or word
processor.

Possess the ability to communicate orally in order to explain entitlements,
procedures, regulations and policies.
Supervisor: Kristen Mokryzcki (312-744-5397)
Northwestern College---equivalent GS 4
4425 S. Harlem Ave
Bridgeview, IL 60455 United States
10/2013 - 07/2014
Salary: 8.50 USD Per Hour
Hours per week: 20
Federal work study student
Assisted in career services job searches and job leads for graduates and those
seeking employment. Worked with counseling and disability Sandy Dellutri.
Changed job lead boards, assisted in job fairs,
Tutored law students in the paralegal law classes
Gathered and summarized information from files and documents for
supervisor's use in responding to inquiries, recognizing which information is
or is not relevant to issue at hand.
Receives and answers routine telephone inquiries. Receives, routes, and
distributes mail. Maintains and replenishes office supplies.
Possess the ability to communicate orally in order to explain procedures,
regulations and policies.
Communicated both orally and in writing appropriately
Supervisor: Amy Buoscio (708-237-5030)
Dunkin Donuts
50 Genesis Blvd
Bridgeport, WV 26330 United States
06/2012 - 07/2012
Hours per week: 35
shift supervisor
Cashier customer service,assisted customers,
Handled stock for shelves and merchandise.

Handled employee scheduling and assignment of tasks for their shift.
Managed temps of products, cleaned machines according to rotation.
Counted cash drawers and dropped money in safe.
Supervisor: Tomma Wright (304-808-6005)
Action Facilities Management ---equivalent GS 5
115 Malone Dr
Morgantown, WV 26501 United States
03/2011 - 04/2012
Hours per week: 40
Security Agent
Worked in corporate security.
Handled issuance of ID badges to employees and visitors.
Handled termination of employees and possible issues when Human
Resources did terminations. Verified all emergency doors secured, verified
all contractors coming on property had someone from HR or Management
with them and where all issued ID badges.
Worked specialty event security, alumni dinner security, condominium
security.
Report writing, phone call verification on certain jobs, called in/out when on
site locations required,
Reported any issues to field supervisor.
Maintained files, faxes,
Followed procedures and organization directives.
Performed routine tasks of property assigned to.
Keeping up to date on all changes of organization directives.
Screens incoming mail to identify what needs to be brought to the attention of
the supervisor, referred to appropriate staff, rerouted to other
organizations/offices, or handled personally.
Established and monitor suspense dates
Received telephone calls, greets visitors, and ascertains the nature of the calls
or visits.
Received all telephone calls and correspondence which are then screened on
the basis of knowledge of the program or operations, and refers to appropriate
personnel for action.
Used word processing software to produce a variety of documents.
Transmits and receives documents and messages electronically using
personal computers or computer terminals.
Helped organization policies, procedures, and programs to resolve problems,
identify sources of information and provide assistance.
Developed checklists
Investigated customer complaints and prepare deficiency reports

Analyzed quality data to detect unsatisfactory trends/conditions and/or
weaknesses in the quality control system.
Assisted customers
Supervisor: Calvin Anderson (304-599-6850)
Wilson Martino Dental----equivalent GS 5
403 Virginia Ave
Fairmont, WV 26554 United States
01/2011 - 03/2011
Hours per week: 40
Receptionist
Answered phones.
Handled front desk duties, filing, pulling charts, release of information
Insurance verifications, filed insurances either electronically or by mail
depending on insurance company.
Billed and coded charts, assisted doctors when needed.
Updated patient information in computer system and paper charts, handled
working in emergency patient cases.
Making sure all patient HIPPA information is updated.
Knowledge of medical terminology and medical practices, patient
confidentiality practices.
Disposed or archived old medical records procedure.
Know policy and procedures of company.
Patient signing off on informed consent forms, knowing the HIPPA
regulations
or visits.
Scheduled appointments and meetings without prior approval in accordance
with supervisor's policies and priorities, and coordinates with the supervisor
as necessary.
Update and maintain office procedures and records of various types that
maybe needed or will assist in the efficient operation of the office.
Knowledgeable of and well established medical record procedures and
regulations to include administration, filing, researching, handling, securing
and completing sufficient to provide properly filed and completed patient
records.
Knowledgeable of medical terminology; the structure and physiology of
major anatomical systems and the major diseases of each to code and
maintain medical records.
Supervisor: Jessica Hertzog (304-366-3910)

Manpower----equivalent GS 5
110 Tolley Dr #1
Bridgeport, WV 26330 United States
07/2010 - 03/2011
Hours per week: 40
Clerical
Qualified typist able to type 40 WPM.
Data entry into computer systems
Clerical work, filing.
Microsoft word,excel,power point,
Knowledge of medical terminology and basic medical procedure.
Understanding how a medical facility works.
Medical records, understand policy and procedures.
Know how to handle a copier, fax machine, computer data entry systems or
be able to learn the program used in any office.
Handled incoming mail to office.
Able to gather, evaluate, and compile business-related information
Able to communicate both orally and in writing, clearly, concisely, and with
technical accuracy.
Able to establish and maintain good relationships with individuals and groups
within the office as well as outside the immediate work unit.
Able to use computers and commonly known software applications in the
performance of administrative duties.
or visits.
Knowledgeable of and well established medical record procedures and
regulations to include administration, filing, researching, handling, securing
and completing sufficient to provide properly filed and completed patient
records.
Knowledgeable of medical terminology; the structure and physiology of
major anatomical systems and the major diseases of each to code and
maintain medical records.
Cope Custom Security---equivalent GS 6
2000 Wadsworth Blvd
Denver, CO 80214 United States
01/2006 - 04/2009
Hours per week: 40
Security Agent / Administrative Assistant

Administrative work, filing, copying, faxing, handled call calling.
Getting quotes done for possible clients.
Handled getting company insurance to clients for their records.
Scheduled consultation of properties.
Typed up bids, finalized contracts, handled collections.
Patrolled in vehicle or on foot, handled report writing, collecting reports from
other agents. Handled detaining suspects for local law enforcement to pick
up.
Handled noise complaints, ATM repair calls.
Dispatched agents out to any calls from clients that come in.
Hotel security, special event security, worked bars for private events,
apartment complex security, worked with partner or solo,
or visits.
Scheduled appointments and meetings without prior approval in accordance
with supervisor's policies and priorities, and coordinates with the supervisor
as necessary.
update and maintain office procedures and records of various types that
maybe needed or will assist in the efficient operation of the office.
Received all telephone calls and correspondence which are then screened on
the basis of knowledge of the program or operations, and refers to appropriate
personnel for action.
Used word processing software to produce a variety of documents. Transmits
and receives documents and messages electronically using personal
computers or computer terminals.
Tracks, documents and maintains employee records.
performed administrative and clerical duties.
Reviewed and approve incoming correspondence and other outgoing work.
Maintained supervisor's calendar and schedules appointments and meetings
in accordance with the supervisor guidance and needs.
Used database and spreadsheets to accurately enter, revise, sort, calculate and
retrieve data for standard reports.
Used graphics software to provide graphic symbols, charts, and graphs for
viewgraphs or paper presentations.
Typed a wide variety of correspondence, reports, or similar materials from
handwritten or electronic drafts using an electronic typewriter or word
processor.
Helped organization policies, procedures, and programs to resolve problems,
identify sources of information and provide assistance.
Developed checklists
Investigated customer complaints and prepare deficiency reports
Analyzed quality data to detect unsatisfactory trends/conditions and/or
weaknesses in the quality control system.
Assisted customers
Supervisor: Todd Cope (301-601-1976)

Self employed
5106 96th Pl
Thornton, CO 26330 United States
08/2006 - 01/2009
Hours per week: 35
self employed
Housekeeping and errands for clients.
Dog walking.
Assisted accountant in her office to organize it and worked on document
errors.
Filed documents, fax, mailing, copying.
Supervisor: Tammy Ahlers (708-262-6423)
ARKO Executive Services---equivalent GS 5
9101 E. Kenyon Ave
Denver, CO 80237 United States
08/2003 - 04/2004
Hours per week: 40
Corrections Officer
Worked on-call 24/7 pager on at all times.
Transported inmates across the state of Colorado.
Worked guard duty on inmates in civilian hospitals.
Worked death watches in civilian hospitals.
Worked medical transports.
Handled inmates from minimum security to maximum.
Report writing, check in/out with DOC every hour on the hour from inmate
in hospital.
Handled any issues that came up with medical staff and inmate staff.
Worked day surgery of inmates outside of prisons,
Education: Northwestern College Bridgeview, IL United States
Associate's Degree 08/2014
GPA: 3.78 of a maximum 4.0
Credits Earned: 106 Quarter hours
Major: Paralegal
Relevant Coursework, Licenses and Certifications:
Made Presidents list twice, made Honors twice, made High Honors twice,
Belonged to the Lambda Alpha Chi for Paralegal Honor Society, President of

the Paralegal Club,
Florida Career Institute Lakeland, FL United States
Technical or Occupational Certificate 01/1996
Major: Medical Assistant
Blood draws, patient charting and records, vital signs, assisted doctor in
rooms
Fort Sam Houston Fort Sam Houston, TX United States
Technical or Occupational Certificate 04/1990
Major: Dentac Specialist
Dental training chair-side, sterilization, patient charting, filing, impressions,
set up chair-side, extractions, patient scheduling, emergency calls, hospital
ER duty,
Sanford Brown Institute Tampa, FL United States
Some College Coursework Completed
Major: Medical Billing and Coding
ICD 9 codes, CPT 4 coding, medicaid and medicare codes
Job Related
Training:
Paralegal training, 2013-2014 - knowledge in law office technology, tort,
contract, litigation, corporate, real estate law, Microsoft 2010/2013 - word,
excel, power point, outlook, type 60 wpm, case briefs, memorandum, real
estate closing statements, legal research - Westlaw, basic accounting, Able to
work independently in the accomplishment of a wide variety of duties,
including setting priorities and coordinating work. Able to communicate
effectively and professionally with employees at varying grade levels.
medical assisting school back in 1995/96 - learned medical terminology,
medical procedures and practices, medical records, filing, human anatomy
and physiology, medical office procedure, handling of medical records and
sensitive material, x-ray documents, medical law and practices, phlebotomy,
Able to operate computerized programs and databases in order to enter,
modify and retrieve sensitive information/data into or from electronic
medical records, scheduling systems and/or reports. Knowledge of basic
medical terminology. Able to make appointments in a clinical setting. Able to
work independently in the accomplishment of a wide variety of duties,
including setting priorities and coordinating work. Able to communicate
effectively and professionally with employees at varying grade levels.

billing and coding program back in 2009 - learned ICD9, CPT4, medicaid
and medicare coding, e-filing of insurance, knowledge of what a
clearinghouse handles in the claim process, verifying if authorization of a
procedure needs to be done before a physician can do a procedure, getting
authorization for a procedure,
NRA trained and qualified, handcuff, leg shackles, belly chain training, ASP
training, 40hrs of in company training for security work,
Affiliations: National Federation of Paralegal Associations - member
Lamda Alpha Chi - Paralegal Honor Society - member
Paralegal Club Northwestern College - Past-President
Criminal Justice Club-member
Professional
Publications:
Orland Park & Homer Glen, publication bulletin board post from the
community. US Army's Chief Counsel of Army Sustainment Command
Visits Northwestern college classes. This was done as an event for the
paralegal club of the school

Tammy Jean Ahlers resume updated

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