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Tamera L. Slagle
8897 S. County Road 225 East Cell: (812)212-4044
Greensburg, IN 47240 (Millhousen, IN) Tammie.Slagle.12@gmail.com
__________________________________________________________________________________________
PREFACE
10 plus years of combined education and functional job related experience with focus in business,
marketing, accounting, and management. Gained an abundance of knowledge and skills through
freelance/consultative and temporary employment. I have exceptionally performed all areas of business
execution from start-up, hiring, training, budgets, tax preparation, problem solving and management. I am a
dedicated and team-oriented professional whose accomplishments reflect multifaceted functionality. I possess
superior business development instincts, strong leadership skills, recruiting, interviewing, training, employee
retention, fiscal management skills, and a demonstrated commitment to organizational growth. I have
successfully transformed under-performing programs and operations into thriving successful entities. I work
very closely with my community by volunteering for various organizations.
Extended Core Knowledge & Skills
♦ Microsoft Office
♦ Child and Adult Care
♦ Training Others
♦ Early Childhood Education
♦ Organizational Leadership
♦ Marketing Communications
♦ Discretion and Business Ethics
♦ Budget Development & Management
♦ Campaign Design
♦ HR Policies and Procedures
♦ Program Development
♦ Orientation and On-Boarding
♦ Employment Law and Practices
♦ Staff Supervision & Empowerment
♦ Training and Management
♦ Problem Solving
♦ Policy Development
EDUCATION & TRAINING
Master’s Degree in Human Resources Management and Information Systems * Keller Graduate School of Management-Devry
University - 2009
Bachelor of Science in Business & Information Technology * Ball State University - 2003
Past American RedCross LifeguardInstructor CertifiedCPR & First Aid, AED, Administering Emergency Oxygen, and Bloodborne
Pathogens Instructor Certification
Other Training:IN USA Swimming Official Certification, IN USA Coaching Certified, ModelNetics-Main Event Management, YMCA
Training Others, HEPA, OSHA, SwimLesson Instructor, Fiscal Management Training, Child Abuse Prevention, and Employee Safety
Training.
RELATIVE EXPERIENCE
BACK2 BASICS LIMITED LIABILITY COMPANY OFINDIANA APRIL 2016 TO PRESENT
SENIOR CONSULTANTFOR START-UP BUSINESS
 Information Technology Infrastructureand Design.
 Business Start-Up, LLC Filing, Tax ID preparation, Bank Negotiations, Financial Consultation, Business Development.
 Grow Social Media Campaigns - Ecommerce
 This business has several entities including 4 apartments, 14 storage units, Call Center, and Beauty Salon. Successfully rented each unit
helping to maximize income potential.
 The owners are focused on getting back to thebasics of life using exceptional customer service, attention to detail, and technology.
 Assist with building design, maintenance, contract service, managerial components, accounting, and marketing.
 Serve as lead consultation on working with the Small Business Administration and County Development entities to ensure success.
FOSTER ESTATE PLANNING,LLC
LEGAL ASSISTANT NOVEMBER 2015-SEPTEMBER 2016
 Information Technology Infrastructureand Design.
 Ecommerce Marketing and Implementation.
 Business Development and Succession Planning.
 SystemAudit and InfrastructureChange over.
 Provides support duties to theorganization as needed.
 Acts as diplomat, arbitrator and liaison with clients and staff. Maintains a positiveattitudein dealing directly with clients, staff and
management. Participates in team building exercises as determined by management.
 Provides assistance and support training to staff and/or interns on systems, procedures, task assignments and special projects when necessary
and/or when directed by the attorney or practice manager.
 Acts as a backup and support staff person to theattorney and practice manager and provides administrative services to other staff.
 Maintains and oversees theoffice and client calendar for accuracy.
 Scans, prints and copies documents.
 Proficient in using current technology and software: Word Perfect, MS Office (especially Excel), Internet, etc.
 Orders office supplies online and picks them up at local retailers, when necessary.
 Delivers documents to local post office for mailing; acquires postage and supplies as needed.
 Receives prior approvalfrom management anytime an expenditure for office supplies, postage, etc. exceeds designated amount.
 Compiles materials for client trust binders, LLC binders and annual gift tax returns.
 Prepares client videos using PowerPoint slides; inserts attorney’s dictation in videos.
 Proofreads technical spreadsheet templates for errors and makes corrections.
 Merges trust and LLC documents using Word Perfect softwareand Excel spreadsheets.
 Prepares legal documents such as living trusts, LLCs, gift tax returns, wills, contracts, initial and amended articles of incorporation, stock
certificates and other securities, buy sell agreements, property deeds, and trust instruments for review, approval, and use by attorney.
 Proof reads word processing documents and makes corrections.
 Participates as a witness on client final documents; attends client meetings to act and sign as a witness.
 Phones clients to schedule appointments and remind clients of upcoming scheduled appointments.
 Attends first appointment meetings with clients to enter data into computer data taker.
 Attends 2 monthly evening educational seminars; greets attendees, provides handout materials, schedules appointments;provides general
assistance to speakers (attorney, etc.)
 Performs general maintenance of office equipment, via first level IT Support.
 Has knowledge of commonly-used concepts, practices, and procedures within an Estate Planning Practice of law.
 Prepares final legal documents and correspondence of legal nature.
 Assists in research using a variety of available tools, primarily the Internet.
 Assists in meeting deadlines for management staff and clients.
 Attends various internal staff meetings, company team building exercises/events and client meetings.
 Performs other clerical duties such as scheduling appointments, providinginformation to callers, composing and typingroutine
correspondence, and routing incoming mail, etc.
 Files property deeds with court clerk and other documents with theSecretary of State and other governmental entities.
 Files correspondence and legal documents in office computerized system.
 Ensures proper indexing and filing of original and scanned legal documents.
 All other duties as assigned.
AULT INVESTMENTS, AULT CHIROPRACTIC,AND ZUMBA FITNESS WITH LAURA LUKENS AULT
TEMPORARY EXECUTIVE ASSISTANTTO DR. AND MRS. AULT MARCH 2015 TO NOVEMBER 2015
▪ Ensures preparation and submission of all required reports and payroll are processed accurately and submitted on time.
▪ Follow all applicable HIPPA laws and regulations, updating software, patient files, and systemrequirements.
▪ Serve as communications liaison between EON and Ault Chiropractic to ensure compliance regulations are met. Run weekly
reports for accuracy and compliance.
▪ Computer proficient using Microsoft Office software programs and previous experience with database software programs.
▪ Oversee all marketing and promotions.
▪ Organize and maintain files and records.
▪ Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting
and analyzing information; initiating telecommunications.
▪ Maintains executive's appointment schedule by planning and scheduling meetings, conferences,teleconferences, and travel.
▪ Maintains customer confidence and protects operations by keeping information confidential.
▪ Prepares reports by collecting and analyzing information.
▪ Secures information by completing data base backups.
▪ Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
▪ Maintains office supplies inventory by checking stockto determine inventory level; anticipating needed supplies; evaluating
new office products; placing and expediting orders for supplies; verifying receipt of supplies.
DECATUR COUNTY FAMILY YMCA JANUARY 2012 – AUGUST2016
SWIM INSTRUCTOR/LIFEGUARD/AQUATIC DIRECTOR/GRANTFACILITATOR/AFTER SCHOOL PROGRAM FACILITATOR
Develops, organizes and implements high quality, member-focused YMCA aquatic programs. Extensive background in Human
Resources generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict
resolution, benefits and compensation, Human Resource records management, Human Resource policies development and legal
compliance with YMCA personnelpolicies, on boarding, training, HRIS, EEO, personnelpolicies and procedures,programs, and a ll
guidelines.
▪ Responsible for recruitment, background checks, hiring, on-boarding, training, new employee orientation, and evaluation of all
Aquatic Staff.
▪ Maintain compliance with local state and federal regulations concerning Aquatic environments and employee.
▪ Processing of Bi-Weekly payroll for all staff.
▪ Bi-weekly, Monthly, and Annual reporting on employee evaluations, attendance,payroll, and Aquatic Patron performance.
▪ Develops strategies to motivate staff and achieve goals. Ensures records of staff certifications are current and complete.
Ensures preparation and submission of all required reports and payroll are processed accurately and submitted on time.
▪ Computer proficient using Microsoft Office software programs and previous experience with database software programs.
▪ Ensures high quality programs through innovative program development, evaluations, and ongoing training of Staff to ensure
all staff maintains their required certifications. Ensures staff completes all trainings.
▪ Responsible for daily record keeping and adherence to all requirements.
▪ Assist in long range planning process and execution of objectives developed in that process.
▪ Child and Adult Care Food Program Director – a government funded program which helps to feed needy children in after-
schoolprograms throughout the community. These programs focus on learning enrichment, social interaction, and tutoring.
▪ Assist with the SACC programs and 21st Century programs.
▪ Plan a swim lesson curriculum that takes into consideration the needs of each child and the goals and objectives of the YMCA.
▪ Know and follow the YMCA mission statement.“To put Christian principles into practice through programs that build healthy
spirit, mind, and body for all.”
▪ Know and model the four Core Values of the YMCA: Caring, Responsibility, Respect, and Honesty.
▪ Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives.Establishes new
program activities and expands program within the community in accordance with strategic and operating plans. Develops and
maintains collaborative relationships with community organizations.
▪ Monitors daily pool operations to adhere to all state,local and YMCA health and safety regulations.
▪ Conducts and ensures proper maintenance of pools. Secures and schedules poolfacilities with the Program Director. Maintains
accurate records of pool chemical levels and facility maintenance. Coordinates and schedules equipment maintenance and
repairs.
▪ Conducts life guard, swim instruction, First Aid and CPR training. Schedules, conducts,and reports on monthly emergency
drills, staff in-services, and alarm testing.
▪ Creates and schedules and programming for swim classes,water fitness classes,and swim team practices and meets.
▪ Assists in the marketing and distribution of program information.
▪ Develops, implements, and monitors program budget in assigned areas to meet fiscal objectives.
▪ Responds to all member and community inquiries and complaints in timely manner.
DECATUR COUNTY SHARKS AND TIGER SHARKS/GREENSBURG COMMUNITY SCHOOLS
ASSISTANTSWIMCOACH/LIFEGUARD MAY 2013-AUGUST2015
▪ Responsible for the recruitment and supervision and performance evaluation of swimmers.
▪ Conduct practice sessions with the teammembers to identify strengths, enhance their skills and work up on their weaknesses.
▪ Prepare the members for several competitions.
▪ Ensure all sportsmen follow the safety rules and regulations.
▪ Inculcate the feeling of sportsmanship, competitiveness and teamspirit.
▪ Work with the club members of all age groups and teach themthe basics of swimming.
▪ Act as a life guard and ensure compliance to safety measures. Tackle emergency situations promptly.
▪ Observe swimmers and correct their swimming techniques.
▪ Conduct warm up practices before members start their swimming routines as well as advise themon diet plans.
LIFETIME RESOURCES VIA ELWOOD STAFFING OCTOBER 2011-NOVEMBER 2011
TEMPORARY ADMINISTRATIVE ASSISTANT& EXTERNAL AUDIT/COMPLIANCE
Provided lead support during internal staffing transitions and external Home HealthCare audit for surrounding counties an d facilities.
▪ Reached goal of redesigning and building an excel data file that will calculate and track meals served throughout the service
area.
▪ Coordinated and Performed external audit of facilities which provide Home HealthCare services within the su rrounding
communities.
MainSource Bank March 2011 – June 2011
Collection Processing Supervisor
▪ Recognized the need for appropriate staff responsibility pacing, and delay time to ensure all staff understand duties to be
performed.
▪ Implementation and follow-through of new procedural guidelines and office flow.
▪ Communication with upper level Executive Management (including Vice President of Collections and CFO) for the
reorganization of the Collection Department.
▪ Provides daily supervision and work direction for the assigned Collectors and support staff.
▪ Directs staff in the efficient resolution of collections in order to reduce exposure and loss and maintain delinquency and loss
ratios that are consistent with Bank standards.
▪ Determines appropriate distribution of account among Collectors based on degree of difficulty, volume and loan type.
▪ Assists in developing policies and procedures to provide for more efficient collection processes.
FORETHOUGHTLIFE INSURANCECOMPANY NOVEMBER 2008-MARCH 2011
COMPENSATION,REPORTING,LICENSING,CONTRACTING – DEBIT BALANCESPECIALIST
Responsible for transaction reconciliation of card payment activity processed between two systems,researching, and resolving any
identified discrepancies. This includes the reconciliation of any related accounts throughout 20,000(+) agents.Additionally, responsible
for leading initiatives, Standard Operating Procedure documentation, training, and providing support to the rest of the team.
▪ Reconcile the daily transaction activity exchanged between two systems.
▪ Identify, research, and resolve any discrepancies found in the transaction reconciliations.
▪ Reconcile accounts related to the agent commission and charge back activity being processed,and provide weekly, monthly
and annualreports to uppermanagement and client accounts,explaining any remaining payable or receivable balances.
▪ Analyze daily and monthly reports to identify potential systemintegrity issues,and coordinate their resolution.
▪ Lead initiatives to develop, or enhance systemfunctionality, reporting, design and SOP generation.
▪ Provide guidance and support to team Specialists in helping them to work through issues and gain knowledge.
▪ Respond to, or work with, development staff and customer support to resolve internal and external customer queries.
▪ Proven ability to analyze problems and offer solutions.
▪ Extremely detail oriented.
▪ Ability to communicate clearly through writing.
▪ Use of various data management systems including Microsoft CRM, Ingenium 6.3, Microsoft Word, Excel, and Outlook.
SOUTHEASTERN INDIANA YMCA JUNE 2006 – MARCH 2009
AQUATIC SUPERVISOR
Develop Aquatic programming in a YMCA facility including responsibility for the overall daily operations of the Lifeguards, Swim
Lessons,Aquatic Fitness Classes and Pool Operations. This includes the supervision, management and safety of children/patrons and
staff, and planning and implementation of daily activities.
▪ Skillfully and exuberantly interpreted and facilitated programs for the patrons.
▪ Interpret programming needs. Obtain specific certifications to meet these needs and develop new programs.
▪ Willingness to learn about health, fitness, swim instruction,coaching, water fitness, and arthritis concepts and how to
dynamically communicate them and teach them to staff, visitors, and members.
▪ Commitment to understanding how people learn in an informal setting.
▪ Employee supervision and management.
▪ Serve on 2008 Program Committee.
▪ Summer Management of 2 outdoorand 1 indoor pool(s).
▪ Swim Lesson Instructor(certified).
▪ Pool maintenance and management.
▪ Taught and introduced new water fitness classes offering helpful health advice and tips (Water Fitness Boot camp).
▪ Provide tours of the facility to potential members and staff.
▪ Orientate new members.
▪ Introducing new classes and ideas for water fitness.
▪ Assisted Aquatic Director in building the Aquatics program, organized files, data entry, photography,annualBudget
Planning, marketing, and other duties as assigned.
OTHER PAST EMPLOYMENT:
Indiana Lakes Resort 2006 Recreation Director for 540 Acre Preserve
Kroger 2004- 2005 Pharmacy Technician/Customer Service
University of Cincinnati, Recreational Sports August 2004-February 2005 Student Development Coordinator Intern.
University of California Riverside, Student Recreation Center August 2003-May 2004 Night Management
Ball State University, Office of Recreation Services August 1999-May 2003
Facility Supervisor/ Facility Monitor/ Equipment Room Supervisor/ Marketing, Promotions and Instructional Recreation
Intern.
PROFESSIONAL AND PERSONAL REFERENCES:
Cheryl Obendorf
EcO15 Project Manager
4 South Park Ave
Batesville, IN 47006
Phone: 812-569-7098
Patty Siedling
IT with Ameritas Life Ins.
Comp.
10192 State Road 121
Laurel, IN 47024.
Phone: 765-265-8633
Todd Dwenger
Front End Manager
Decatur County Family
YMCA
1301 Kathys Way
Greensburg, IN 47240
Phone: 812-212-7445
Diane Hart-Dawson
CEO Decatur County
Family YMCA
1301 Kathys Way
Greensburg, IN 47240
Phone: 812-663-9622
Lori Sarringhaus
Batesville Middle School
Teacher
903 Tekulve Rd. Apt #5
Batesville, IN 47006
Phone: 812-212-5249

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Tamera L. Slagle Resume 9-2016

  • 1. Tamera L. Slagle 8897 S. County Road 225 East Cell: (812)212-4044 Greensburg, IN 47240 (Millhousen, IN) Tammie.Slagle.12@gmail.com __________________________________________________________________________________________ PREFACE 10 plus years of combined education and functional job related experience with focus in business, marketing, accounting, and management. Gained an abundance of knowledge and skills through freelance/consultative and temporary employment. I have exceptionally performed all areas of business execution from start-up, hiring, training, budgets, tax preparation, problem solving and management. I am a dedicated and team-oriented professional whose accomplishments reflect multifaceted functionality. I possess superior business development instincts, strong leadership skills, recruiting, interviewing, training, employee retention, fiscal management skills, and a demonstrated commitment to organizational growth. I have successfully transformed under-performing programs and operations into thriving successful entities. I work very closely with my community by volunteering for various organizations. Extended Core Knowledge & Skills ♦ Microsoft Office ♦ Child and Adult Care ♦ Training Others ♦ Early Childhood Education ♦ Organizational Leadership ♦ Marketing Communications ♦ Discretion and Business Ethics ♦ Budget Development & Management ♦ Campaign Design ♦ HR Policies and Procedures ♦ Program Development ♦ Orientation and On-Boarding ♦ Employment Law and Practices ♦ Staff Supervision & Empowerment ♦ Training and Management ♦ Problem Solving ♦ Policy Development EDUCATION & TRAINING Master’s Degree in Human Resources Management and Information Systems * Keller Graduate School of Management-Devry University - 2009 Bachelor of Science in Business & Information Technology * Ball State University - 2003 Past American RedCross LifeguardInstructor CertifiedCPR & First Aid, AED, Administering Emergency Oxygen, and Bloodborne Pathogens Instructor Certification Other Training:IN USA Swimming Official Certification, IN USA Coaching Certified, ModelNetics-Main Event Management, YMCA Training Others, HEPA, OSHA, SwimLesson Instructor, Fiscal Management Training, Child Abuse Prevention, and Employee Safety Training. RELATIVE EXPERIENCE BACK2 BASICS LIMITED LIABILITY COMPANY OFINDIANA APRIL 2016 TO PRESENT SENIOR CONSULTANTFOR START-UP BUSINESS  Information Technology Infrastructureand Design.  Business Start-Up, LLC Filing, Tax ID preparation, Bank Negotiations, Financial Consultation, Business Development.  Grow Social Media Campaigns - Ecommerce  This business has several entities including 4 apartments, 14 storage units, Call Center, and Beauty Salon. Successfully rented each unit helping to maximize income potential.  The owners are focused on getting back to thebasics of life using exceptional customer service, attention to detail, and technology.  Assist with building design, maintenance, contract service, managerial components, accounting, and marketing.  Serve as lead consultation on working with the Small Business Administration and County Development entities to ensure success. FOSTER ESTATE PLANNING,LLC LEGAL ASSISTANT NOVEMBER 2015-SEPTEMBER 2016  Information Technology Infrastructureand Design.  Ecommerce Marketing and Implementation.  Business Development and Succession Planning.  SystemAudit and InfrastructureChange over.  Provides support duties to theorganization as needed.  Acts as diplomat, arbitrator and liaison with clients and staff. Maintains a positiveattitudein dealing directly with clients, staff and management. Participates in team building exercises as determined by management.  Provides assistance and support training to staff and/or interns on systems, procedures, task assignments and special projects when necessary
  • 2. and/or when directed by the attorney or practice manager.  Acts as a backup and support staff person to theattorney and practice manager and provides administrative services to other staff.  Maintains and oversees theoffice and client calendar for accuracy.  Scans, prints and copies documents.  Proficient in using current technology and software: Word Perfect, MS Office (especially Excel), Internet, etc.  Orders office supplies online and picks them up at local retailers, when necessary.  Delivers documents to local post office for mailing; acquires postage and supplies as needed.  Receives prior approvalfrom management anytime an expenditure for office supplies, postage, etc. exceeds designated amount.  Compiles materials for client trust binders, LLC binders and annual gift tax returns.  Prepares client videos using PowerPoint slides; inserts attorney’s dictation in videos.  Proofreads technical spreadsheet templates for errors and makes corrections.  Merges trust and LLC documents using Word Perfect softwareand Excel spreadsheets.  Prepares legal documents such as living trusts, LLCs, gift tax returns, wills, contracts, initial and amended articles of incorporation, stock certificates and other securities, buy sell agreements, property deeds, and trust instruments for review, approval, and use by attorney.  Proof reads word processing documents and makes corrections.  Participates as a witness on client final documents; attends client meetings to act and sign as a witness.  Phones clients to schedule appointments and remind clients of upcoming scheduled appointments.  Attends first appointment meetings with clients to enter data into computer data taker.  Attends 2 monthly evening educational seminars; greets attendees, provides handout materials, schedules appointments;provides general assistance to speakers (attorney, etc.)  Performs general maintenance of office equipment, via first level IT Support.  Has knowledge of commonly-used concepts, practices, and procedures within an Estate Planning Practice of law.  Prepares final legal documents and correspondence of legal nature.  Assists in research using a variety of available tools, primarily the Internet.  Assists in meeting deadlines for management staff and clients.  Attends various internal staff meetings, company team building exercises/events and client meetings.  Performs other clerical duties such as scheduling appointments, providinginformation to callers, composing and typingroutine correspondence, and routing incoming mail, etc.  Files property deeds with court clerk and other documents with theSecretary of State and other governmental entities.  Files correspondence and legal documents in office computerized system.  Ensures proper indexing and filing of original and scanned legal documents.  All other duties as assigned. AULT INVESTMENTS, AULT CHIROPRACTIC,AND ZUMBA FITNESS WITH LAURA LUKENS AULT TEMPORARY EXECUTIVE ASSISTANTTO DR. AND MRS. AULT MARCH 2015 TO NOVEMBER 2015 ▪ Ensures preparation and submission of all required reports and payroll are processed accurately and submitted on time. ▪ Follow all applicable HIPPA laws and regulations, updating software, patient files, and systemrequirements. ▪ Serve as communications liaison between EON and Ault Chiropractic to ensure compliance regulations are met. Run weekly reports for accuracy and compliance. ▪ Computer proficient using Microsoft Office software programs and previous experience with database software programs. ▪ Oversee all marketing and promotions. ▪ Organize and maintain files and records. ▪ Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. ▪ Maintains executive's appointment schedule by planning and scheduling meetings, conferences,teleconferences, and travel. ▪ Maintains customer confidence and protects operations by keeping information confidential. ▪ Prepares reports by collecting and analyzing information. ▪ Secures information by completing data base backups. ▪ Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions. ▪ Maintains office supplies inventory by checking stockto determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies. DECATUR COUNTY FAMILY YMCA JANUARY 2012 – AUGUST2016 SWIM INSTRUCTOR/LIFEGUARD/AQUATIC DIRECTOR/GRANTFACILITATOR/AFTER SCHOOL PROGRAM FACILITATOR Develops, organizes and implements high quality, member-focused YMCA aquatic programs. Extensive background in Human Resources generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, Human Resource records management, Human Resource policies development and legal compliance with YMCA personnelpolicies, on boarding, training, HRIS, EEO, personnelpolicies and procedures,programs, and a ll guidelines. ▪ Responsible for recruitment, background checks, hiring, on-boarding, training, new employee orientation, and evaluation of all Aquatic Staff. ▪ Maintain compliance with local state and federal regulations concerning Aquatic environments and employee. ▪ Processing of Bi-Weekly payroll for all staff. ▪ Bi-weekly, Monthly, and Annual reporting on employee evaluations, attendance,payroll, and Aquatic Patron performance.
  • 3. ▪ Develops strategies to motivate staff and achieve goals. Ensures records of staff certifications are current and complete. Ensures preparation and submission of all required reports and payroll are processed accurately and submitted on time. ▪ Computer proficient using Microsoft Office software programs and previous experience with database software programs. ▪ Ensures high quality programs through innovative program development, evaluations, and ongoing training of Staff to ensure all staff maintains their required certifications. Ensures staff completes all trainings. ▪ Responsible for daily record keeping and adherence to all requirements. ▪ Assist in long range planning process and execution of objectives developed in that process. ▪ Child and Adult Care Food Program Director – a government funded program which helps to feed needy children in after- schoolprograms throughout the community. These programs focus on learning enrichment, social interaction, and tutoring. ▪ Assist with the SACC programs and 21st Century programs. ▪ Plan a swim lesson curriculum that takes into consideration the needs of each child and the goals and objectives of the YMCA. ▪ Know and follow the YMCA mission statement.“To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.” ▪ Know and model the four Core Values of the YMCA: Caring, Responsibility, Respect, and Honesty. ▪ Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives.Establishes new program activities and expands program within the community in accordance with strategic and operating plans. Develops and maintains collaborative relationships with community organizations. ▪ Monitors daily pool operations to adhere to all state,local and YMCA health and safety regulations. ▪ Conducts and ensures proper maintenance of pools. Secures and schedules poolfacilities with the Program Director. Maintains accurate records of pool chemical levels and facility maintenance. Coordinates and schedules equipment maintenance and repairs. ▪ Conducts life guard, swim instruction, First Aid and CPR training. Schedules, conducts,and reports on monthly emergency drills, staff in-services, and alarm testing. ▪ Creates and schedules and programming for swim classes,water fitness classes,and swim team practices and meets. ▪ Assists in the marketing and distribution of program information. ▪ Develops, implements, and monitors program budget in assigned areas to meet fiscal objectives. ▪ Responds to all member and community inquiries and complaints in timely manner. DECATUR COUNTY SHARKS AND TIGER SHARKS/GREENSBURG COMMUNITY SCHOOLS ASSISTANTSWIMCOACH/LIFEGUARD MAY 2013-AUGUST2015 ▪ Responsible for the recruitment and supervision and performance evaluation of swimmers. ▪ Conduct practice sessions with the teammembers to identify strengths, enhance their skills and work up on their weaknesses. ▪ Prepare the members for several competitions. ▪ Ensure all sportsmen follow the safety rules and regulations. ▪ Inculcate the feeling of sportsmanship, competitiveness and teamspirit. ▪ Work with the club members of all age groups and teach themthe basics of swimming. ▪ Act as a life guard and ensure compliance to safety measures. Tackle emergency situations promptly. ▪ Observe swimmers and correct their swimming techniques. ▪ Conduct warm up practices before members start their swimming routines as well as advise themon diet plans. LIFETIME RESOURCES VIA ELWOOD STAFFING OCTOBER 2011-NOVEMBER 2011 TEMPORARY ADMINISTRATIVE ASSISTANT& EXTERNAL AUDIT/COMPLIANCE Provided lead support during internal staffing transitions and external Home HealthCare audit for surrounding counties an d facilities. ▪ Reached goal of redesigning and building an excel data file that will calculate and track meals served throughout the service area. ▪ Coordinated and Performed external audit of facilities which provide Home HealthCare services within the su rrounding communities. MainSource Bank March 2011 – June 2011 Collection Processing Supervisor ▪ Recognized the need for appropriate staff responsibility pacing, and delay time to ensure all staff understand duties to be performed. ▪ Implementation and follow-through of new procedural guidelines and office flow. ▪ Communication with upper level Executive Management (including Vice President of Collections and CFO) for the reorganization of the Collection Department. ▪ Provides daily supervision and work direction for the assigned Collectors and support staff. ▪ Directs staff in the efficient resolution of collections in order to reduce exposure and loss and maintain delinquency and loss ratios that are consistent with Bank standards. ▪ Determines appropriate distribution of account among Collectors based on degree of difficulty, volume and loan type. ▪ Assists in developing policies and procedures to provide for more efficient collection processes. FORETHOUGHTLIFE INSURANCECOMPANY NOVEMBER 2008-MARCH 2011
  • 4. COMPENSATION,REPORTING,LICENSING,CONTRACTING – DEBIT BALANCESPECIALIST Responsible for transaction reconciliation of card payment activity processed between two systems,researching, and resolving any identified discrepancies. This includes the reconciliation of any related accounts throughout 20,000(+) agents.Additionally, responsible for leading initiatives, Standard Operating Procedure documentation, training, and providing support to the rest of the team. ▪ Reconcile the daily transaction activity exchanged between two systems. ▪ Identify, research, and resolve any discrepancies found in the transaction reconciliations. ▪ Reconcile accounts related to the agent commission and charge back activity being processed,and provide weekly, monthly and annualreports to uppermanagement and client accounts,explaining any remaining payable or receivable balances. ▪ Analyze daily and monthly reports to identify potential systemintegrity issues,and coordinate their resolution. ▪ Lead initiatives to develop, or enhance systemfunctionality, reporting, design and SOP generation. ▪ Provide guidance and support to team Specialists in helping them to work through issues and gain knowledge. ▪ Respond to, or work with, development staff and customer support to resolve internal and external customer queries. ▪ Proven ability to analyze problems and offer solutions. ▪ Extremely detail oriented. ▪ Ability to communicate clearly through writing. ▪ Use of various data management systems including Microsoft CRM, Ingenium 6.3, Microsoft Word, Excel, and Outlook. SOUTHEASTERN INDIANA YMCA JUNE 2006 – MARCH 2009 AQUATIC SUPERVISOR Develop Aquatic programming in a YMCA facility including responsibility for the overall daily operations of the Lifeguards, Swim Lessons,Aquatic Fitness Classes and Pool Operations. This includes the supervision, management and safety of children/patrons and staff, and planning and implementation of daily activities. ▪ Skillfully and exuberantly interpreted and facilitated programs for the patrons. ▪ Interpret programming needs. Obtain specific certifications to meet these needs and develop new programs. ▪ Willingness to learn about health, fitness, swim instruction,coaching, water fitness, and arthritis concepts and how to dynamically communicate them and teach them to staff, visitors, and members. ▪ Commitment to understanding how people learn in an informal setting. ▪ Employee supervision and management. ▪ Serve on 2008 Program Committee. ▪ Summer Management of 2 outdoorand 1 indoor pool(s). ▪ Swim Lesson Instructor(certified). ▪ Pool maintenance and management. ▪ Taught and introduced new water fitness classes offering helpful health advice and tips (Water Fitness Boot camp). ▪ Provide tours of the facility to potential members and staff. ▪ Orientate new members. ▪ Introducing new classes and ideas for water fitness. ▪ Assisted Aquatic Director in building the Aquatics program, organized files, data entry, photography,annualBudget Planning, marketing, and other duties as assigned. OTHER PAST EMPLOYMENT: Indiana Lakes Resort 2006 Recreation Director for 540 Acre Preserve Kroger 2004- 2005 Pharmacy Technician/Customer Service University of Cincinnati, Recreational Sports August 2004-February 2005 Student Development Coordinator Intern. University of California Riverside, Student Recreation Center August 2003-May 2004 Night Management Ball State University, Office of Recreation Services August 1999-May 2003 Facility Supervisor/ Facility Monitor/ Equipment Room Supervisor/ Marketing, Promotions and Instructional Recreation Intern. PROFESSIONAL AND PERSONAL REFERENCES: Cheryl Obendorf EcO15 Project Manager 4 South Park Ave Batesville, IN 47006 Phone: 812-569-7098 Patty Siedling IT with Ameritas Life Ins. Comp. 10192 State Road 121 Laurel, IN 47024. Phone: 765-265-8633 Todd Dwenger Front End Manager Decatur County Family YMCA 1301 Kathys Way Greensburg, IN 47240 Phone: 812-212-7445 Diane Hart-Dawson CEO Decatur County Family YMCA 1301 Kathys Way Greensburg, IN 47240 Phone: 812-663-9622 Lori Sarringhaus Batesville Middle School
  • 5. Teacher 903 Tekulve Rd. Apt #5 Batesville, IN 47006 Phone: 812-212-5249