1. 5
JEANETTE BERTHELOT
13 Terraza Del Oeste, Harvey, LA 70058, 504-442-3214 – jdb3566@aol.com
Professional Summary 1
Dedicated, organized and detail-oriented administrative employee with more than 25 years’ experience supporting executive
staff.
Skills
Invoice processing
Multi-line phone proficiency
Microsoft Excel Certified
Microsoft Office Suite
AS/400 Program
8x8 Virtual Office
SRI Management System
Advanced clerical knowledge
Appointment setting
Social media knowledge
45 WPM typing speed
Internet Knowledgeable
Excellent Communication Skills
Professional phone etiquette
Customer service-oriented
Accurate and detailed
Flexible
Pleasant demeanor
Team building
Work History
Independent Contractor (Virtual Call Center) (02/2015 to Present)
GTAM Services, LLC – 2528 Oklahoma Dr., Marrero, LA 70072
Supervisor: Nada Guffey – 504-421-8042
 Make collection calls on the internet based on a dialer systemuploaded to my computer.
 Answer incoming calls regarding the accounts that are due and arrangements that can be made.
 Input notes and update information in the company’s managed record software system
Secretary to the CEO (Part-Time) (05/2015 to 04/2016)
Seaside Behavioral Center, LLC – 4201 Woodland Drive, New Orleans, LA 70131
Supervisor: Mary Matamoros – 504-393-4223
 Organized binders into policy manuals
 Revised old policies to updated versions
 Typed correspondence as needed
 Kept CEO’s Calendar on Outlook Program
 Ordered special items as needed for projects
 Worked on special projects as needed
Human Resources Generalist (01/2014 to 10/2014)
Seaside Behavioral Center, LLC – 4201 Woodland Drive, New Orleans, LA 70131
Supervisor: Sherry Campbell – 504-715-3549
 Developed and facilitated all new-hire orientations.
 Conducted employment verifications and investigations.
 Developed and enforced company policy and procedures relating to all phases of human resources activity.
 Facilitated the criminal background check process for new hires.
 Developed innovative new-employee orientation programs, including safety training.
Receptionist/Secretary (02/2013 to 01/2014)
Seaside Behavioral Center, LLC – 4201 Woodland Drive, New Orleans, LA 70131
Supervisor: Sherry Campbell – 504-715-3549
 Created detailed expense reports and requests for capital expenditures.
 Typed correspondence for CEO, CFO and Human Resources Director.
 Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
 Ordered and distributed office supplies while adhering to a fixed office budget.
 Managed office supplies, vendors,organization and upkeep of office.

2.  Kept track of all service and active contracts.
 Managed a petty cash of over $1000.00
 Routed deliveries and courier services.
 Answered and managed incoming and outgoing calls while recording accurate messages.
 Opened and properly distributed incoming mail.
 Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
 Screened all visitors and directed them to the correct employee or office.
 Obtained signatures for financial documents and invoices.
 Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
 Processed client rebate reconciliation, reporting and check requests.
Typist Clerk II – Typist Clerk III & Data Entry Clerk II (04/1998 to 09/2011)
Jefferson Parish Parks and Recreation – 6921 Saints Drive, Metairie, LA 70003
Jefferson Parish Purchasing Department – 200 Derbigny Street, Gretna, LA 70053
Jefferson Parish General Services Department – 200 Derbigny Street, Gretna, LA 70053
Jefferson Parish Council Clerk's Office – 200 Derbigny Street, Gretna, LA 70053
Reference Check: Jefferson Parish Personnel Dept. – John Dumas, Director – 504-364-2730
 Entered numerical data into AS/400 in a timely and accurate manner.
 Added new material to file records and created new records.
 Reviewed and updated client correspondence files and scheduling database.
 Assisted with receptionist duties, file organization and research and development.
 Scanned documentation and entered into the AS/400.
 Obtained scanned records and uploaded them into the database.
 Organized forms, made photocopies, filed records and prepared correspondence and reports.
 Managed the paperwork from the vendors during bid openings.
 Directed guests and routed them to the correct buyerper their bid number.
 Answered and managed incoming and outgoing calls while recording accurate messages.
 Opened and properly distributed incoming mail.
 Completed data entry when requisitioning items that were needed by outside departments.
 Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
 Obtained signatures for financial documents.
 Processed invoices, purchase orders, expense reports, credit memos and payment transactions in AS/400
 Researched and resolved accounts payable discrepancies.
 Posted receipts to appropriate general ledger accounts.
 Composed effective accounting reports summarizing accounts payable data.
 Filed and addressed employee complaints in accordance with company policies and government
regulations.
 Completed data entry by submitting resolutions to the Council Meetings of Jefferson Parish.
 Compiled company information and related material and distributed it to constituents.
Education
Some College: Psychology – 1987 - 1988
Delgado Community College - New Orleans, LA
Some College: Psychology – 1985 - 1986
University of New Orleans - New Orleans, LA