A Filipina with the qualifications below; More or less 15 years of total career experience in the field of human resource, administration and customer service in the Philippines. Working in Qatar since December 2014 up to present. Exhibits qualities of trainability, dependability and 4 Cs (competence, confidence, commitment and consistency). Result-oriented. Hardworking. Extra-miler. Gets along with the other people easily and shows flexibility in performing different tasks and can easily adapt to changes in areas of responsibilities. Experience in the field of: - Human Resource / Recruitment / Training / Employee Welfare - Administrative / Secretarial Functions - Customer – Service - Treasury and Cashiering / Basic Accounting and Bookkeeping - Fund Raising - Counseling - Program and Events Additional Qualifications: - Accredited Pre-Departure Orientation Seminar (PDOS) Trainor – Philippine Overseas and Employment Administration / Overseas Workers Welfare Administration (2006-2008 & 2010-2012) - University Graduate double majors course in : Broadcast Communication and Management in University of the Philippines (Visayas) - Computer Literate - Fluent in speaking and writing English

1. ARLENE FRANCO BONETE
Al Mansoura
Doha, Qatar
Mobile No. : +974 66973572 / +974 66570198
Whatsupp : +974 66973572
Viber : +63923 4718264
Email Add: ajbonete@yahoo.com
SUMMARY OF QUALIFICATIONS
More or less 15 years of total career experience in the field of human resource, administration and customer service in the
Philippines. Working in Qatar since December 2014 up to present.
Exhibits qualities of trainability, dependability and 4 Cs (competence, confidence, commitment and consistency).
Result-oriented. Hardworking. Extra-miler.
Gets along with the other people easily and shows flexibility in performing different tasks and can easily adapt to changes in
areas of responsibilities.
Experience in the field of:
- Human Resource / Recruitment / Training / Employee Welfare
- Administrative / Secretarial Functions
- Customer – Service
- Treasury and Cashiering / Basic Accounting and Bookkeeping
- Fund Raising
- Counseling
- Program and Events
Additional Qualifications:
- Accredited Pre-Departure Orientation Seminar (PDOS) Trainor – Philippine Overseas and Employment
Administration / Overseas Workers Welfare Administration (2006-2008 & 2010-2012)
- University Graduate double majors course in :
Broadcast Communication and Management in University of the Philippines (Visayas)
- Computer Literate
- Fluent in speaking and writing English
WORK EXPERIENCES:
DIVERSE CONSULT
Old Salata, Doha Qatar
April 2016 – up to present
Secretary cum Document Controller / Receptionist
Job Description:
- Handles telephone calls both incoming and outgoing and properly coordinates to the concerned person.
- Attends necessary needs of all incoming guests including applicants in the reception.
- Assists in drafting and preparing of letters, memos, forms, template and documents for general administrative
purposes.
- Screens and forwards emails to concerned department/employee and replies accordingly. Handles four (4) accounts.
- In-charge in the Weekly Production Reports of the employees.
- Coordinates incoming and outgoing communications and documentations both email and actual submissions.
- Documentation and filing of all documents in each designated files properly.
- Assists in preparing invoices / statement of accounts for our clients.
- Facilitates / arrange hotel bookings of guests.

2. - Performs general clerical duties to include but not limited to photocopying, faxing and filing.
- Assists in the preparation of tender and prequalification documents.
- Does document control of the company’s project.
- Requests and arranges purchase orders to vendors/suppliers of office supplies requirements.
- Coordinating with the tied up recruitment agency for the company’s manpower requirements.
- Prepares job offer letters and coordinates with the concerned selected applicants.
- Souring out of CVs through online and walk-in applicants.
- Perform other duties duly assigned by the Management.
FIRST SERVICE CO.
Al Kharaitiyat, Qatar
December 2014 – September 2016
HR and Admin Coordinator cum Secretary
Job Description: ADMIN CUM SECRETARY
- Provides administrative support and works directly with the General Manager regarding office/administrative and
secretarial functions.
- Organizes and maintains files and records.
- Screens and forwards emails to concerned department and replies accordingly.
- Performs word processing, scanning, faxing, photocopying and answering of emails.
- Coordinates with PRO necessary documents needed for processing of visa, QID, and other transactions.
- Prepares letters, memos, forms, template and documents for general administrative purposes.
- Prepares invoice with the clients (manpower) for proper action and coordinates with the accountant for monitoring
purposes.
- Performs other duties as per assigned by the General Manager.
Job Description: HR COORDINATOR
- In-charge in the coordination with the manpower requirements to the agency partners as per needed by the clients.
- Checks and answers e-mail correspondences especially manpower related emails.
- Performs and assists the General Manger in the interview of applicants as per requirement by the First Service.
- Follow ups with the clients on the status of the candidates forwarded to them which was sent by the agency
partners.
- Provides CVs and other essential documents needed for the accreditation / approval of Labor department as per
required by the country where the candidates from.
- Coordinates with the courier services for the necessary original documents/demand letter set for pick up to be
delivered to the agencies in their respective countries.
- Secures a copy of demand letter set/ accreditation documents and materials files to its designated folder/file.
- Informs clients or agency partners if there is scheduled travel for the selected candidates.
- Coordinates to the agency partners with the status updates regarding selection, offer letter, visa and other updates.
- Reports to General Manager on the status updates and other necessary matters that needs approval or advise by
the GM.
- Assists GM/represents company for some prospective clients/agency partners for any manpower related meetings
or appointments.
AD MAIORAM CORPORATION
Makati City, Metro Manila, Philippines
July 2012 to September 2014
Human Resource and Administrative Officer
Job Description:
- Maintains files of the employees.
- Prepares and answers all incoming emails from various clients and inquiries of applicants and suppliers.
- Reports directly to the President the status and concerns of the day to day operational needs.
- In-charge in the facilitation and processing of the company’s business permits and licenses renewal.

3. - Monitors all company payables / bills such as government mandatory dues / insurances, utilities (electricity, water,
communication), memberships, and etc.
- Monitor all supplies and coordinates with the President any administration related purchases.
- Involves in the preparation and initiation of the company rules and policies.
- Documentation and filing of all necessary legal documents / requirements including company’s accreditation to
Public Employment Services Office, School Placement Centers, and other prospective clients.
- Coordinates with the accounting and ensure full and final settlement of all resigned / terminated staff at the time of
leaving.
- Releases payroll for employees.
- Coordinates with the bank all incoming and outgoing transactions of the company’s account.
- Prepares invoices / statement of account for our clients.
- Prepares and monitors cash and check vouchers both daily and prepares monthly report for the reimbursements
both for cash and check reimbursements.
- Petty cash custodian.
- Follow-ups in the collection of payments from clients.
- Ensure purchases of items as per office requirements.
- Prepares all government mandatory reporting / filing.
- In-charge in the coordination of payroll preparation.
- Do sourcing, screening and interviewing of applicants.
- Prepares assessment report for the interviewed applicant (whether recommendable or not).
- In-charge in the posting of job requirements in our various online job portal sites.
- Do searching and sourcing/marketing for prospective clients through online and on phone.
- Involved in the preparation and conduct of orientation for newly hired employees.
- Assists and facilitates in the conduct of training both for private and government agencies.
- Performs other tasks duly assigned.
JM INTERNATIONAL, INC.
Parañaque City, Metro Manila, Philippines
January 2010 to June 2012
Officer In-Charge cum Welfare Officer / Human Resource Coordinator
Job Description:
ADMINISTRATIVE / SECRETARIAL FUNCTIONS
- Designated as Officer In-Charge of the company.
- Reports directly to the President and Vice-President on status, updates and feedbacks of manpower requirements
and other HR related concerns on daily and weekly basis.
- Monitors and prepares incoming and outgoing email correspondences for proper designation and feedback updates
every day.
- Coordinates incoming and outgoing communications and documentations.
- Documentation and filing of all confidential legal documents including company’s accreditation, licenses and permits
requirements.
- Prepares monthly government mandatory dues such as government taxes and insurances.
- Coordinates with the accounting all unsettled accounts by the clients.
- Prepares invoices / statement of accounts for our clients.
- Petty Cash custodian.
- Monitors all company payables / bills such as electricity, water, telephone/mobile, internet, insurance, and etc.
- Prepares and issues Pre-Departure Orientation Seminar certificates.
- Facilitates / arrange hotel bookings of the clients.
- Coordinates and informs staffs about HR related communications / transactions.
- Perform other duties duly assigned by the Management.

4. HUMAN RESOURCE / RECRUITMENT
- Do sourcing, screening and interviewing of applicants.
- Coordinates all openings / job requirements needed by the clients.
- Assists clients / employers in the facilitation of interviews whether personal, telephone or skype / online interviews.
- Coordinated to the Vice President e-ticket requests for the selected applicants.
- Verifies pertinent documents of selected applicants for their exit formalities.
- In-charge for airline briefing to all departing workers.
- Verifies all documents received from the employers needed in the accreditation or renewals of the principal
employers at the POEA / Ministry of Labor.
- Double checks and coordinates all Job Order balances or availabilities.
- Scrutinize all visas received against passport details to avaoid discrepancy or delays in the filing at Qatar Embassy.
EMPLOYEE / WORKERS’ WELFARE
- Over-all Program Coordinator for the company’s programs and events and other activities related to the welfare of
the company’s workers and their families (monthly, quarterly and annual programs).
- Organizes “Spouses and Families of Overseas Workers” programs such as Monthly General Assemblies, Sportsfests,
Christmas Parties, Foundation Day, Family Day, Financial Stewardship Teaching, Team Building, Discovery Retreats,
and etc.
- Attends employee benefits and concerns.
- Attends seminars / trainings related to workers welfare and government mandated benefits.
- Do personal visit to workers abroad (in Doha, Qatar) to personally check their work conditions, personal concerns,
and give moral support.
- Prepares OWWA (Overseas Workers Welfare Administration) and POEA (Philippine Overseas Employment
Administration/ Ministry of Labor) monthly reports.
- Does timekeeping of absences, tardiness and leaves of staff.
- Conducts / facilitates Pre-Departure Orientation Seminar (PDOS) of selected applicants.
- Do counseling to workers and their families.
BRINELL INTERNATIONAL PARTNERS, INC.
Pasay City, Metro Manila, Philippines
July 2008 to December 2009
Office / Operations Manager
Job Description:
- In-charge in the employee information, salary administration, HR policies, management utilities and day to day
operation of the company.
- Acts as an OIC when the General Manager is on leave or out of the country.
- Assists in the recruitment, selection and hiring of employees/staff.
- Screens incoming applications and assists in the short listing of candidates for interview.
- Verifies previous employment records of the applicants and the staff for authenticity purposes.
- Attends all concerns of the employees / staff abroad especially payroll, allowances and any bank transaction
concerns.
- Coordinates with the bank all incoming / outgoing transactions of the company’s account.
- Coordinates with the accounting the balances and the budget for the month.
- Double checks all Service Invoices are properly billed in proper time by the account.
- Monitors with the Admin. Asst. / Liaison Officer all government requirements and updates.
- In-charge in the monitoring of medical requirements of the employees and staff abroad.
- Ensures healthcard / insurance were issued on time for the employees / staff abroad.
- Maintains individual employee files.
- Maintains and monitors employees’ record of attendance, punctuality and leave of absence.
- Prepares and monitors all email correspondences sent to individuals.
- Perform general clerical duties to include but not limited to photocopying, faxing and filing.
- Administers payment of salaries when the accountant is on leave or is absent.
- Double checks all bank transfers especially for the payroll of the staff abroad and their travel expenses allowances
are properly transferred and computed on time.
- Coordinates with the accounting all employees / staff on leave for proper computation of salaries.

5. - Monitors and coordinates with the General Manager all repatriated staff abroad.
- Coordinates with the accounting and ensures full and final settlement of all resigned / terminated staff at the time of
leaving.
- Ensures adherence to policies and procedures mentioned in the HR manual.
- Make necessary changes in the HR manual if required by the top management.
- Coordinates and informs all employees about the changes in the HR manual.
- Monitors all office supplies and coordinates with the Admin. Asst. any administration related purchases.
- Ensures purchases of items as per office requirements.
- Ensures cleanliness and assesses hygiene level at the office.
- In-charge in managing utilities and office equipment for proper monitoring.
- Coordinates with the building administrator office to ensure adequate supply of water and electric power.
JM INTERNATIONAL, INC.
Parañaque City, Metro Manila, Philippines
July 2004 to July 2008
Welfare and Guidance Officer / Recruitment Assistant
Job Description:
- Attends incoming and outgoing calls of applicants’ queries.
- Do sourcing, screening, and interviewing of applicants.
- Provides well qualified applicants through phone and direct recruitment.
- Provides daily reports to the President / General Manager.
- In-charge in providing assistance to our client / employer’s needs during their visit interview session with the
applicants.
- Arranges hotel reservations / bookings for our clients during their visit for personal interview with the applicants.
- Conducts and facilitates Pre-Departure Orientation Seminar (PDOS) to all selected applicants as part of the
requirements in the immigration for their exit formalities.
- Conducts counseling for singles selected applicants prior to their bound abroad.
- Organizes activities for selected applicants and their families to create unity amng others such as monthly General
Assemblies, Family Day/Sportsfest, Christmas Party, Team Building, Retreats, and more.
- Develops programs for spouses and families of overseas workers and conducts values formation program to them.
- Maintains hard copy and electronic filing system.
- Monitors Pre-Departure Orientation Seminar (PDOS) modules and schedules.
- Arranges and informs all PDOS schedules to all participants.
- Perform general clerical duties.
- Reports directly to the President / General Manager regarding status, feedbacks and other concerns of the families
of the Overseas Contract Workers.
- Performs other tasks duly assigned by the President and other superiors.
ARCHITECTS AND ENGINEERS GOLFERS CLUB, INC.
Quezon City, Metro Manila, Philippines
June 2003 to July 2004
Executive Secretary
Job Description:
- In-charge in the over-all administrative function of the company.
- Monitors and reports all ins and outs of the company’s clients.
- In-charge in the solicitation process from major, minor and other sponsors.
- Prepares all corresponding letters and solicitation letters to all sponsors.
- Reports to the President all developments and concerns of the club.
- Researches and evaluates qualified prospective institution / foundation as one of the beneficiaries of the club /
organization.
- Coordinates with the Officer In-Charge / representative of the Charitable Institutions / Foundations for their needs
and requests.
- Prepares and issues company checks, sales invoices and official receipts.
- Petty Cash custodian.

6. - In-charge in the depositing of check and cash collections from sponsors and clients.
- Prepares tally reports as to balance against the issued checks.
- Monitors cash flow.
- Prepares and schedules all company payables.
- Checks and verifies all the billings and statement of accounts received by the company are correct prior to schedule
of payments.
- Handles bank transactions such as depositing and withdrawals of funds.
- Authorized to get company’s monetary fund.
- Maintains hard copy and electronic filing system.
- Performs other duties as assigned.
SM SUPERMARKET. – SM GROUP OF COMPANIES
Quezon City, Metro Manila, Philippines
November 1999- to April 2003
Treasury Staff
Job Description:
TREASURY STAFF
- In-charge in the daily inventory of all treasury funds and replenishments such as petty cash fund, payroll revolving
fund, loose change, etc.
- Counting and receiving cashiers’ daily sales final turn-over and balancing their daily sales report.
- Responsible for daily bank exchange and depositing of branch sales.
- Prepares weekly reports of incoming and outgoing expenses to head office.
- Prepares and releases monthly tip collection, cashiers’ allowances and unclaimed benefits of separated employees.
- Prepares cash boxes as initial fund for cashiers’ daily use at the check-out counter.
- Assists in repacking of coins and clipping of bills for cashiers’ daily transactions.
- Double-checks bills from cashiers’ remittances and see to it all bills are not fake.
- Sees to it that all funds in the treasury are balance and in tack.
CASHIER
- In-charge at the check-out counter.
- Entertains / assists customers’ queries.
- Maintains warm and good relationship to the customers.
- Establishes rapport and gain loyalty from the customers through proper customer service.
- Promotes and encourages customers for promos and discounts.
- Handles all customer-related transactions such as cash and credit card transactions.
- Knowledge in operating POS – Point of Sales.
- Attends customers for price inquiries.
- Provides assistance and attends cashiers’ needs especially money change and customer complaints.
- Ensures that all money transactions are correct and balance.
- Maintains cleanliness of the counter assigned.
EDUCATIONAL ATTAINMENT:
University of the Philippines – Visayas (1999) – College
Bachelor of Arts double majors: Broadcast Communication / Management
Saint Paul School – Barotac Nuveo, Iloilo (1994) – High School
Highest Honors – 1
st
year and 2
nd
year High School (Anilao National High School)
Dangulaan Elementary School (1990)
Valedictorian

7. TRAININGS , WORKSHOPS AND SEMINARS ATTENDED:
Quality Management System Awareness Training (ISO) – Doha Qatar – (10 December 2014)
Quality Management System Internal Auditor Training (ISO) – Doha Qatar – (11 February 2015)
Continuing Agency Education Program for Operations / Technical Level – Department of Labor and Employment / Philippine
Overseas Employment Administration (April 17,2012)
Pre-Departure Orientation Seminar Trainers Learning Series - Department of Labor and Employment / Overseas Workers
Welfare Administration (November 16,2011)
Philippine Health Insurance Round the Table Discussion – Linden Suites Hotel, Mandaluyong City, Philippines ( 2008)
Overseas Workers Welfare Administration (OWWA) On-line - Department of Labor and Employment / Overseas Workers
Welfare Administration (2007)
Pre-Departure Orientation Seminar Trainer’s Training - Department of Labor and Employment / Overseas Workers Welfare
Administration (February 2006)
Team Building Workshop – Antipolo City, Philippines ( February 2002)
Counterfeit / Fake Bills Seminar – Pasig City, Philippines ( July 2001)
Total Quality Training – Pasig City, Philippines ( October 2000)
Cashiers Training – Quezon City, Philippines ( Novemeber 9-13,1999)
TRAININGS , WORKSHOPS AND SEMINARS ASSISTED / FACILITATED:
Gender and Development Planning and Budgeting – Philippine Crop Insurance Corporation – Hotel Elizabeth, Baguio City,
Philippines ( July 4,2014)
Gender-Responsiveness Development Planning – Philippine Crop Insurance Corporation – Cebu Business Hotel, Cebu City,
Philippines ( February 20-21,2014)
Coaching and Mentoring Workshop / Seminar – National Development Company – NDC Building, Makati City, Philippines
(November 14,2013)
Communication and Confidence Building Seminar – National Development Company – NDC Building, Makati City, Philippines
(October 23-24,2013)
Gender-Responsiveness Development Planning – Philippine Crop Insurance Corporation – Oasis Hotel, Clark, Pampanga,
Philippines (September 26-27,2013)
Code of Conduct and Professionalism Seminar – Quezon City Library and Information Center – QC Library, Quezon City,
Philippines (September 4,2013)
Values Enhancement Seminar – First Snowden Systems and Industrial Corporation – Tagaytay City, Philippines (August
30,2013)
SCHOLARSHIPS:
UP Iskolar ng Bayan Grantee (University Scholar) – STFAP – Socialized Tuition and Financial Assistance Program
Local Government Unit Scholarship

8. PERSONAL DATA:
Height : 5’3”
Weight : 48 kgs.
Civil Status : Married
Children : None
Nationality : Filipino
Passport Details :
Passport No. : EB 7848661
Issued Date: April 11,2013
Expiry Date: April 10,2018
Issued at: DFA NCR East (Metro Manila, Philippines)
Type of Visa : Working Visa