1. Professional Summary
Skills
Experience
JEAN A. LANNEFELD
7994 Freeport Road , Rockton , IL 61072 | (H) 779-200-2888 | Jroxgs@yahoo.com
A dedicated, enthusiastic, person. Immensely versatile at adapting to company
programs. Superb with client / customer relations and phone skills. A team player
equally outstanding completing tasks solo.
Troubleshooting Customer and Personal Service
Social Perceptiveness Critical Thinking
Monitoring Coordination
Reading Comprehension Clerical
12/2013 to PresentCare Giver
State of Illinois – Rockton, IL
Maintain records of patient care, condition, progress, or problems to report and
discuss observations with supervisor or case manager.
Provide patients with help moving in and out of beds, baths, wheelchairs, or
automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or
assisting with their personal care.
Plan, purchase, prepare, or serve meals to patients or other family members,
according to prescribed diets.
Accompany clients to doctors' offices or on other trips outside the home, providing
transportation, assistance, and companionship.
Perform a variety of duties as requested by client, such as obtaining household
supplies or running errands.
08/2014 to 10/2015Clerk
Stop and Shop – Rockford, IL
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Count money in cash drawers at the beginning of shifts to ensure that amounts are
correct and that there is adequate change.
Establish or identify prices of goods, services or admission, and tabulate bills using
calculators, cash registers, or optical price scanners.
Greet customers entering establishments.

2. Sell tickets and other items to customers.
Maintain clean and orderly checkout areas and complete other general cleaning
duties, such as mopping floors and emptying trash cans.
Stock shelves, and mark prices on shelves and items.
Cash checks for customers.
11/2010 to 10/2013Care Giver
Kay Telander / Marni Telander – Rockford, IL
Maintain records of patient care, condition, progress, or problems to report and
discuss observations with supervisor or case manager.
Provide patients with help moving in and out of beds, baths, wheelchairs, or
automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or
assisting with their personal care.
Plan, purchase, prepare, or serve meals to patients or other family members,
according to prescribed diets.
Accompany clients to doctors' offices or on other trips outside the home, providing
transportation, assistance, and companionship.
Perform a variety of duties as requested by client, such as obtaining household
supplies or running errands.
08/2011 to 06/2013Clerk
State Oil – Rockford, IL
Greet customers entering establishments.
Establish or identify prices of goods, services or admission, and tabulate bills using
calculators, cash registers, or optical price scanners.
Count money in cash drawers at the beginning of shifts to ensure that amounts are
correct and that there is adequate change.
Assist customers by providing information and resolving their complaints.
Maintain clean and orderly checkout areas and complete other general cleaning
duties, such as mopping floors and emptying trash cans.
Supervise others and provide on-the-job training.
Stock shelves, and mark prices on shelves and items.
12/2009 to 08/2011Care Giver
Help @ Home – Rockford, IL
Maintain records of patient care, condition, progress, or problems to report and
discuss observations with supervisor or case manager.
Provide patients with help moving in and out of beds, baths, wheelchairs, or
automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or
assisting with their personal care.

3. Plan, purchase, prepare, or serve meals to patients or other family members,
according to prescribed diets.
Accompany clients to doctors' offices or on other trips outside the home, providing
transportation, assistance, and companionship.
Perform a variety of duties as requested by client, such as obtaining household
supplies or running errands.
10/2006 to 12/2009Field Rep. / Care Giver
Intouch / LSSI – Rockford, IL
Perform payroll functions, such as maintaining timekeeping information and
processing and submitting payroll.
Set up and manage paper or electronic filing systems, recording information,
updating paperwork, or maintaining documents, such as attendance records,
correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and
arrange for repairs when equipment malfunctions.
Complete forms in accordance with company procedures.
Locate and attach appropriate files to incoming correspondence requiring replies.
Compose, type, and distribute meeting notes, routine correspondence, or reports,
such as presentations or expense, statistical, or monthly reports.
Maintain records of patient care, condition, progress, or problems to report and
discuss observations with supervisor or case manager.
Provide patients with help moving in and out of beds, baths, wheelchairs, or
automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or
assisting with their personal care.
Plan, purchase, prepare, or serve meals to patients or other family members,
according to prescribed diets.
Accompany clients to doctors' offices or on other trips outside the home, providing
transportation, assistance, and companionship.
Direct patients in simple prescribed exercises or in the use of braces or artificial
limbs.
Perform a variety of duties as requested by client, such as obtaining household
supplies or running errands.
10/1998 to 06/2005Shoe Dept. Manager / Cashier
Wal-Mart – Rockford, IL
Create, maintain, and enter information into databases.
Greet visitors or callers and handle their inquiries or direct them to the appropriate
persons according to their needs.

4. Education
Complete forms in accordance with company procedures.
Maintain scheduling and event calendars.
Review work done by others to check for correct spelling and grammar, ensure
that company format policies are followed, and recommend revisions.
Supervise other clerical staff and provide training and orientation to new staff.
Train and assist staff with computer usage.
No Degree: Nursing
Rock Valley College - Rockford, IL
GED: All
Maine West High School - Des Plaines, IL