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Managing Your Outsourced Partner 
Don’t forget - this time you're the client! Its your work and it needs to be done your way! 
Never Sacrifice. Set Daily, Weekly, Monthly meetings to review quality and production 
and also address any outstanding or problematic issues. 
Develop a chain of command for your process and team. Set Daily targets. Have a clear 
and concise disciplinary action plan. 
Ensure that at least 1 US staff member is available to coordinate/assist the outsourced 
team. Implement and Develop an ongoing training program. 
Implement and Develop an ongoing training program. 
Documentation of responsibilities, workflows, communication 
and chain of command. 
Mandate that an on-site outsourced manager be assigned to 
your project/team. Develop a Quality Assurance Plan that 
your overseas partner must follow and report on. 
The whole point of outsourcing is that it is very cost effective, which means you should always get things your way.

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Managing Your Outsourced Partner!!

  • 1. Managing Your Outsourced Partner Don’t forget - this time you're the client! Its your work and it needs to be done your way! Never Sacrifice. Set Daily, Weekly, Monthly meetings to review quality and production and also address any outstanding or problematic issues. Develop a chain of command for your process and team. Set Daily targets. Have a clear and concise disciplinary action plan. Ensure that at least 1 US staff member is available to coordinate/assist the outsourced team. Implement and Develop an ongoing training program. Implement and Develop an ongoing training program. Documentation of responsibilities, workflows, communication and chain of command. Mandate that an on-site outsourced manager be assigned to your project/team. Develop a Quality Assurance Plan that your overseas partner must follow and report on. The whole point of outsourcing is that it is very cost effective, which means you should always get things your way.