Kacee Fay has over 15 years of experience as an executive assistant and office manager. She has supported executives at Deloitte & Touche for over 10 years, managing calendars, travel, expenses, onboarding, and more for 10 partners. Prior to that, she held administrative roles at Forrest T. Jones, First Baptist Raytown, Pitney Bowes, and Best Buy, demonstrating skills in customer service, office management, and childcare. Kacee Fay has advanced Microsoft Office skills and a track record of high performance, organization, and the ability to work independently.

1. Kacee Fay
6125 Elm Ave.
Raytown, Missouri 64133
816-916-9811
Kacee.Fay@gmail.com
Experience December 2007 – Current Deloitte & Touche LLP Kansas City, MO.
Senior AdministrativeAssistant
• Support 10 Partners (executives) simultaneously (Consulting & Tax)
• Support recruiting and onboarding of new contractors and employees and
provide training materials at client site location
• Work in the Business Center supporting 80+ Managers & Sr.
Managers (Tax, Audit & Consulting)
• Book travel, plan large scale events & conferences, handle
business & personal expenses as well as enter time for payroll
• Book and manage both group travel and international travel
• Handle confidential material daily (tax returns, SSN numbers, salary
information, HIPPA information, etc.)
• Prepare internal & client documents, reports & correspondence
• Manage multiple calendars with travel, client meetings and calls
• Member of several ‘extra-curricular’ groups and teams
• Recipient of multiple awards for accomplishments and efforts
• Greet guests & clients as well as manage the reception desk and back
up other Administrative Assistants as needed
• Set up and manage client codes
• Run reports and manage project financials
• Onboard new hires
• Off boarding employees as they leave
• Assistant client recruiting team
• Interview potential candidates
August 2006 – December 2007 Forrest T. Jones Kansas City, MO.
AdministrationSupport:Lead
• Supervisor over Policy Issue and Production Tracking departments (team of 4)
• Tracked, recorded and input payments of upwards of $500,000.00
• Designed and maintained spreadsheets reflecting productivity increases
• Instituted new workflow procedures resulting in 89% increased accuracy
• Promoted after 3 months
• Implemented new procedures including checks and balances to audit the
quality of the departments’ work

2. Kacee Fay Executive Assistant Page 2
January 2005 – June 2006 First Baptist Raytown Raytown, MO.
Children’sMinistry Assistant
• Built schedules and itineraries for various multi day events
• Developed and implemented creative children’s programs for over
1,200 children for seasonal events and special promotions
• Created reports that reflect attendance participation and outcome.
• Authored, edited and published multiple newsletters and printed
media for distribution to membership and ministry staff of 8,000+
• Provided mass mailings and advertisement to promote programs and
seek parental participation
• Supported other staff and departments as needed
June 2002 – December 2004 Pitney Bowes Overland Park, KS.
CustomerServiceAssociate:Imaging Center
• Established standards and procedures for the setup of an imaging project
• Ordered various supplies from multiple supply vendors
• Worked with time sensitive material and exceeded routine deadlines
• Proficient in scanning from remote peripherals to multi destinations and
media
• Multi-tasked in a continuous high-demand environment
Relocated to Kansas City Office
November 2003 – December 2003
CustomerServiceAssociate:Mail Room
• Promoted to team lead position
• Managed mail room operation for new World Headquarters building
• Tracked incoming/outgoing packages using Palm software and equipment
• Tracked and entered daily, monthly and yearly volumes into spreadsheet
• Oversaw special projects and act as department coordinator
2001-2002 Learn ‘N’ Grow Kansas City, MO.
EarlyChildhoodEducator
• Managed all functions of front desk & office operations when needed
• Designed and organized lesson plans for multiple ages and classes of up
to eighteen children
• Gained new client business, led tours and supported management

3. Kacee Fay Executive Assistant Page 3
2001 Kelly Services (Contracted for Sprint) Overland Park, KS.
Contractor
• Led contract team of seven in design of electronic inventory
• Developed system to efficiently conduct cross-country inventory
• Delegated responsibility and improved proficiency of team by designing
process-flow for information
2000-2001 Best Buy Independence, MO.
ComputerProductSpecialist
• Exceeded daily sales expectancies of computers, laptops, printers and all
accessories
• Proficient in technical and software support and usage for all models and
peripheral operating systems
• Trained new employees
Skills &
Qualifications
Education
• Advanced in Microsoft Excel, Microsoft PowerPoint, Microsoft
Word & Outlook
• Proficient with other office machinery (computers, typewriters, fax
machines, etc.) binding equipment, switchboard
• Highly Organized
• Extremely Motivated
• Works well independently with no supervision
• Team Player
• Type 70+ words per minute
2001 Raytown High School Graduate
2005-2006 Longview CC Lee’s Summit, MO
• Completed courses in graphic design and computer programming,
including:
Computers in Design I, C++, Advanced C++, COBOL, Java, Networking and
Telecommunications, Computer Applications (MS Word, MS Excel, MS PowerPoint,
MS Access, MS Outlook)
References Available upon request.