Shappelle White has over 20 years of experience in payroll, human resources, and office administration. She has worked in payroll roles for various companies, processing bi-weekly and semi-monthly payrolls for up to 10,000 employees. She also has experience creating and implementing HR policies, recruiting employees, and administering benefits programs. She is proficient in various payroll and HR software programs.

1. SHAPPELLE WHITE
PO Box 780441 ⬥ Orlando, FL 32878 ⬥ pelle9180@yahoo.com (407) 219-2018
I have excellent verbal andwritten communication skills, strong organizational andcoaching skills along with a
professional image anda strong desire to be successful. Able to work independently, prioritize duties andwork in a
multiple task environment. I have recommendednew approaches, policies andprocedures to effect continual
improvements. I have 20 plus years of experience in an office environment, 15 plus years in payroll andexperience
in Human Resource Functions. Workedwith senior management to create HR policies andprocedures; recruit
employees; create groupbenefits databases; anddeveloporientation, training andincentive programs. Manage
leave-of-absence programs andpersonnel records; administer benefits enrollment andprograms, administer HR
budget; andhandle HR generalist workplace issues. Knowledgeable on Microsoft Word, Excel, PowerPoint, Banner
Information Systems, Hewitt Benefits System, PeopleSoft, Paylocity, WebTime, ADP/PC Payroll, ADP PayeXpert,
Reportsmith, e-Time, Kronos, HP3000, Quickbooks, ACT and10-key by touch.
PROFESSIONAL EXPERIENCE
PAYLOCITY – ORLANDO, FL
PAYROLL CLIENT ACCOUNT MANAGER 2012 TO PRESENT
◆ Process the salary and hourly payrolls for approximately 180 companies. As well as enter New Hires,
terminations, garnishments, taxes, insurance coverage, garnishments andloan payments for each employee
of that company.
◆ Update HRIS database to reflect Employee Information, Benefit Deductions, garnishments, pay rate changes,
loan payments, and union dues for each employee.
◆ Create policies, procedures, groupbenefits databases and implement any new programs or changes by law.
◆ Maintain customer service levels according to company standards. Ensure that the client base receives the
appropriate level of customer service and technical support.
UNIVERSITY INN — Orlando, FL
Payroll and Front Desk Supervisor 2009 to 2011
◆ Maintainedandprocessedthe payroll of the employees on a weekly andbiweekly basis. Responsible for all
new hire paperwork, payroll andbenefit administration, payroll taxes, updating of the HRIS database,
leaves of absence, garnishments, union dues, employment verifications andterminations.
◆ Process Accounts Payable andAccounts Receivable payments andhandle all vendor issues andcomplaints.
Complete Monthly Endof Month Reporting into QuickBooks andAudit andaccount reconciliation for all
payments.
◆ Increased the Hotel Room Sales andBanquet sales. Increased by more than $25,000 monthly.
MAUDLIN INTERNATIONAL TRUCKS, INC — Orlando, FL
Payroll and Benefits Administrator 2007 to 2008
◆ Process the salary and hourly payrolls for multiple locations using ADP PC/Payroll. Compi le payroll data
through Reportsmith for Department managers andinsurance programs as well as garnishments. Payroll
taxes, insurance coverage, garnishments and loan payments for each employee .
◆ Update HRIS database to reflect Employee Information, Benefit Deductions, garnishments, loan payments,
and union dues for each employee.
◆ Create HR policies and procedures; recruit employees; create group benefits databases; and develop
orientation, training and incentive programs.
◆ I implementedprograms andpolicies in the areas of training, compensation structures, benefits packages,
incentives and new-employee orientation.
◆ Manage leave-of-absence programs, Workers Compensation and personnel records; administer benefits
enrollment and programs, administer HR budget; and handle HR Generalist workplace issues.

2. ACCOUNTEMPS — Orlando, FL
Payroll and Accounts Payable 2007 to 2009
Ardaman & Associates- Accounts Payable and Payroll 2007
◆ Assist with payroll Bi-weekly. Enter Data Entry and run reports for accuracy. Process Accounts Payable
invoices and assist with reports. Generate Reports for Management.
Beck Disaster Recovery- Payroll 2008
◆ Enter Data Entry, process reports andadministrative duties as needed. I was promoted to process payroll
for 5 cities in the state of Texas for 2500 employees. Then I was promoted to process payroll for three states
Texas, Louisiana and Mississippi for approximately 8,000 to 10,000 employees.
PROFESSIONAL EXPERIENCE (CONTINUED)
STOCK EQUIPMENT COMPANY — Cleveland, OH
Payroll/AR Administrator 2005 to 2006 Payroll/Benefits Administrator 2006 to 2007
I was promoted to fulfill a broad range of HR functions, including recruiting and training employees,
administering benefits, overseeing disciplinary actions and managing HR records. Co-chaired annual flex-
enrollment meetings, resolvedconflicts between employees andinsurance carriers, coordinated health fairs to
promote employee wellness andperformedsafety andnew hire orientations. I processed payroll, payroll taxes,
garnishments, andleaves of absence. Process reports through Reportsmith for all Managers and Department
Heads along with each countries reports.
◆ I ensured the successful launch of the new Pittsburgh office. Also, structured and implemented programs
and policies in the areas of training, payroll, compensation structures, benefits packages, incentives and
new-employee orientation.
◆ Fostered a teamwork/open-door environment conducive to positive dialogue across the organization
Personal efforts were citedas the driving force behindbranch’s employee -retention rate of 80% within an
industry where high turnover is the norm.
◆ Negotiatedapproximately 45 salary offers andsign-on bonuses/relocation packages annually at both the
exempt and non-exempt level.
◆ I introducedcompany’s first formal performance review program, creating a flexible and well-received tool
that was later adopted company-wide.
◆ Revisedjobdescriptions across all levels and50+ categories. I trained25-member management team on
interviewing techniques andbest practices, conducting workshops andone -on-one coaching sessions that
contributed to sound hiring decisions.
◆ Devisedcreative andcost-effective incentive andmorale-boosting programs (including special events and a
tiered awards structure) that increased employee satisfaction and productivity.
◆ Reworked New-Hire Orientation program to include HR information, Safety training, Benefits and
Company Resources.
CLEVELAND INDIANS — Cleveland, OH
Assistant Payroll Manager 2003 to 2004
◆ I processedthe payroll of approximately 2500 employees on a weekly and semi-monthly basis.
Responsible for all new hire paperwork, payroll andbenefit administration, payroll taxes, training,
leaves of absence, garnishments, union dues, childsupport, employment verifications andterminations.
◆ Complete the filing of payroll records andinsuring compliance with record retention rules. Responsible for
the maintaining of the timekeeping systems andthe data including installing upgrades to the system,
training andtroubleshooting with users, editing hours for departments with no computer access.
◆ Review all the reports from all the TeamShop Retail Stores POS Systems andinput into ADP
◆ Run and distribute a variety of ReportSmith Reports after each payroll for the managers of every
department andTeam Shop.
◆ Prepare monthly account reconciliation for all deductions including union dues, uniforms, tuition plans,
taxes, Life andAD&D Plans. I Completedthe Ohio Labor Statistics Report Prepare statements of Personal
Income on a quarterly basis for the scouts andfront office executives

3. EDUCATION & CERTIFICATIONS
HR Designations:
ERC University HR Generalist Certification 2006
OF NOTE
Professional Development:
Completed ongoing training in the areas of compensation and benefits, employee and labor relations,
leaves of absence, workers’ compensation and workplace safety/security.