1. Personal Data
Name: Marcel Moreno
Date of Birth: February 23rd
of1981
email: mar_cel_2003@hotmail.com
OBJECTIVE
To continuously develop my knowledge in order to contribute to practical solutions that will lead into a problem solving value
for the company.
Working Experience
Hewlett Packard (Nov 2013 to date)
Canada Payroll Expert Supervisor
• Responsible of the coordination of 14 direct reports.
• Responsible for the entire operation of the Payroll Process for the Canadian Population (5400
employees).
• Apply methodologies as Six Sigma and Kaisen to achieve goals.
• Responsible for the audit outcomes and set plans to increase the score in cases needed.
• Set controls to avoid mistakes on daily transactions.
• Mapping and documentation of processes.
• Hire team members
• Set strategies for the upcoming years to develop efficiencies for the operations but at the same time
keep the quality of the process.
• Responsible to keep the accounts health from the business units.
• Metrics review to make sure the operation is achieving the targets set with costumer.
• Assure that the payroll is paid accurately and on time.
• Administration of the budget.
• Report creation and review to assure no fallouts happened, or in such case to handle them properly.
• Develop plans for talent growth of the team members
Hewlett Packard (May 2011 to Oct 2013)
U.S Payroll Supervisor
• Responsible for the operation of the Payroll Process for the U.S. Population (90,000 employees).
• Apply methodologies as Six Sigma and Kaisen to achieve goals.
• Set controls to avoid mistakes on daily transactions.
• Mapping and documentation of processes.
• Hire team members
• Set strategies for the upcoming years to develop efficiencies for the operations but at the same time
keep the quality of the process.
• Metrics review to make sure the operation is achieving the targets set with controllership.
• Assure that the payroll is paid accurately and on time.
• Administration of the budget.
• Develop plans for talent growth of my team members.
• 20 direct reports.
Hewlett Packard (March 2009 to Sept 2011)
Payroll Garnishment and Disability Lead
• Responsible for the Garnishment team that includes 16 Team Members
• As a Team Lead I was responsible of the first working Cell structure at Payroll.
• The Cell included the entire Garnishment Operation from end to end.
• I was Responsible for the workflow of the team.
• Monitoring of the Team Members continuous Training, best practices found on the daily activities,
accomplishment of the metrics expected.
• Team Building activities.
• Make sure that the Team works in the best working environment possible
• Responsible for each team member monthly evaluation that gathered soft skills, technical support, daily
metrics etc.

2. Hewlett Packard (Jan 2007 to March 2009)
Payroll Analyst
• Specialist and SME of “Disability wages”
• Meeting and special requests from HP third parties
• Responsible of the employees payments during “sick time”
• First level of service to executives, including CEO, CFO etc
• Reports handling to ensure the process flow and effectiveness.
ACHIEVMENTS
Voice of the Workforce score 2012 and 2013 over 90 points.
Efficiencies deliver on each year target
Key Performance Indicators on green for the last 6 months assuring the correct operation of the
Canadian Payroll
Acquisition of companies that onboard around 50,000 employees to the Payroll processing.
Accounting control to make sure that amounts were correctly charged and credited.
EDUCATION
• Human Resources Degree at Universidad de Guadalajara (2000-2005)
SKILLS
People Skills
Decision making
Business English level
SYSTEMS
Office
ADP System
Global view
E-time
People Soft
Workday
GHRMS
Time tracking (Timecard)