Shane T. Hogan is seeking a position where he can utilize his work experience and education to positively impact a company's success and profitability. He has over 10 years of experience in sales, operations, customer service, and accounting roles. His background includes generating new clients and developing clientele through cold calling, recommending products and services to meet customer needs, and maintaining relationships with current clients. He holds a Bachelor's Degree in Business Administration with an undergraduate major in Finance from Christian Brothers University.

1. Shane T. Hogan
6790 Sunburst Cv.
Memphis, TN 38119
901.634.6046 – mb
shane.hogan102310@gmail.com
Objective:Seeking a position where I can utilize my work experience and
education to positively impact the company’s success and profitability.
Experience:
Carpet Monkey Floor Care (December 2010 - December 2014 - Present)
Sales and Operations Representative
 Sought out new residential and commercial clients and developed clientele by cold
calling on a daily basis in order to generate new leads and convert those leads to potential
customers.
 Set appointments with potential customers to obtain information about their floor care
needs.
 Recommended particular floor care items for the needs of each residential and
commercial customer.
 Created a detailed work order form for each customer with an itemized pricing sheet.
Challenger Corporation (February 2014 - November 2014)
Retail Sales Representative
● Monthly and quarterly tasks include selling and presenting our web based medical
education program to primary and acute care residency training programs, medical
groups and hospital institutions to maintain and acquire annual CME, CEUs and
other credentials
● Deal mainly with medical specialties such as Emergency Medicine, Surgery,
Family Medicine, OB/GYN and Internal Medicine
● Daily tasks include maintaining relationships with current clients, calling on
current clients for product upgrades, annual fulfillment additions and customer
service related issues
Devcon Security Services (July 2009 – November 2010)
Sales Account Representative / Outside Sales
 Generated revenue to meet or exceed established sales goals provided by upper
management.
 Action plan and schedule preparation – targeted projection of the number of
contacts to be made each day in order to exceed projected sales goals.
 Recommended security system designs for residential and commercial customer
needs.

2.  Maintained company sales materials and product knowledge in order to provide
the best service possible to current and potential customers.
 Monitored and reported on market and competitor activities to help improve
strategies in order to increase sales.
CB Richard Ellis (January 2007 – June 2009)
Accountant
 Accountant for 9 different properties.
 Worked with a property manager for each property on all day operations and any
problems that arose.
 Approved all invoices for payment and worked with an AP contact to get checks
cut.
 Oversee all rent deposits and any lease changes.
 Compiled monthly financial reports and schedules for each property.
 Used MRI and Yardi databases.
 Single point of contact for any financial questions and concerns.
American Home Shield - ServiceMaster(May 2003 - December 2006)
Customer Service Representative
● Reviewed and explained contracts with customers involving home warranties
● Negotiated work orders and set up appointments with AHS sub-contractors
● Communicated company policy to clients who did not understand their contract
with ServiceMaster
● Functioned in a team environment
● Passed ServiceMaster's certification process for Customer Relations
Education:
Christian Brothers University, Memphis, TN
Bachelor's Degree in Business Administration
Undergraduate Major: Finance
Dean’s list
Recipient of LaSalle Scholarship
Baseball Scholarship
Academic Background and Achievements
Graduated from Christian Brothers in 2002
GPA – 3.0
Who’s Who of American High School Students
Beta Club
Fellowship of Christian Athletes