1. CHRIS ZIEBER 816.258.3033 - CHRIS.ZIEBER@YAHOO.COM
CHRIS ZIEBER
2905 E CANYON DR
HARRISONVILLE, MO 64701
816.258.3033
CHRIS.ZIEBER@YAHOO.COM
Well Rounded Sales/Finance Manager
Increasing bottom-line profitability through proven and new practices.
Career Summary
I am an accomplished manager with a proven ability to develop and implement sales and finance
strategies that support business and financial objectives. Ihave led a team that grew the store’s net
profit over $102,000 in eight months. We increased the average profit per sale while hitting our
objectives and decreasing floorplan expenses. I am an excellent inventory manager that can clean
existing inventory while building a quicker turned, higher profit generating inventory. I am a high
energy, very positive person who loves to see those around me succeed! You are measured by the
success of those around you!
I am a respected leader, able to build highly motivated teams focused on achieving sales and volume
goals. I am an excellent multitasker and strive for accuracy in all areas. Ikeep up-to-date with
changes in the industry through continuing professional development and training. I strive to know
as much as possible in all areas to ensure effectiveness and profitability. Ibelieve the best way to
teach is to be an example to those that you don’t know you’re teaching.
Areas of Expertise
 High energy and positive
 Goal driven to increase volume, per copy and ROI
 Accurate tracking and planning for future goals
 Team leadership and training
 Analytical and Financial Skills
 Inventory management
EMPLOYMENT

2. CHRIS ZIEBER 816.258.3033 - CHRIS.ZIEBER@YAHOO.COM
Jan. 2015 – Oct. 2016 Max Motors - Butler, MO
General Manager/General Sales Manager
 Professionally incorporated policies and procedures to ensure growth and
effectiveness in all areas of the organization while building the strongest team
possible.
 Training and education were instilled in our staff to ensure that we were all
professionals in our fields. We strive to be the best in what we do!
 I was involved with team building in all positions, completing performance
evaluations regularly and developing short and long-term goals for each department
manager and sales professional
 Generated goals and forecasting for monthly and yearly projections. Effectively
communicated with each department manager on a weekly basis to review
departmental forecasts and ensure consistency with annual projections. Consistently
monitored the monthly financial statement to ensure it is complete, accurate and
that all departments were on track to hit goals
 I enjoyed creating a good working relationship with existing and new lending
institutions to ensure support and profitability. Built relationships with
Manufacturers ensuring their trust and support in our organization.
 Slashed expenses by negotiating costs in all areas while ensuring continued
performance from vendors and providers
 Incorporated new and exciting, cost-effectiveadvertising programs and
merchandising strategies for the dealership to drive sales. Strategically
merchandised both new and used vehicles to keep the average age of inventory
in line with goals
 Accuracy and attention to detail on each task was of the utmost priority.
Ensuring accuracy in all departments to lower the level of mistakes and the
overall cost that was incurred. Attention to detail increases revenue.
 Relationship building is critical between employees and customers. We trained
employees how to effectively address customer complaints, ensuring that a high
level of customer satisfaction is obtained.
Feb. 2014 – Jan. 2015 Max Ford of Harrisonville - Harrisonville, MO
General Sales Manager/New Car Manager/Finance & Insurance Manager
 Coordinating the appropriate supply of new and used vehicles and
ordering/acquiring vehicle inventory accordingly.
 Working directly with the General Manager and Owner on making
recommendations on both short and long-range advertising plans, sales
promotions, staffing needs, lease promotions and compensation plans.
 Professionally incorporated policies and procedures to ensure growth and
effectiveness in all areas of the organization while building the strongest team
possible.
 Training and education were instilled in our staff to ensure that we were all
professionals in our fields. We strive to be the best in what we do!

3. CHRIS ZIEBER 816.258.3033 - CHRIS.ZIEBER@YAHOO.COM
 I was involved with team building in all positions, completing performance
evaluations regularly and developing short and long-term goals for each department
manager and sales professional
 Generated goals and forecasting for monthly and yearly projections. Effectively
communicated with each department manager on a weekly basis to review
departmental forecasts and ensure consistency with annual projections. Consistently
monitored the monthly financial statement to ensure it is complete, accurate and
that all departments were on track to hit goals
 I enjoyed creating a good working relationship with existing and new lending
institutions to ensure support and profitability. Built relationships with
Manufacturers ensuring their trust and support in our organization.
 Slashed expenses by negotiating costs in all areas while ensuring continued
performance from vendors and providers
 Incorporated new and exciting, cost-effectiveadvertising programs and
merchandising strategies for the dealership to drive sales. Strategically
merchandised both new and used vehicles to keep the average age of inventory
in line with goals
 Accuracy and attention to detail on each task was of the utmost priority.
Ensuring accuracy in all departments to lower the level of mistakes and the
overall cost that was incurred. Attention to detail increases revenue.
 Relationship building is critical between employees and customers. We trained
employees how to effectively address customer complaints, ensuring that a high
level of customer satisfaction is obtained.
 Offering vehicle financing and insurance to customers and providing them with
a thorough explanation of aftermarket products and extended warranties and a
complete explanation of manufacturer and dealership service procedures and
policies.
 Processing financed and leased purchases accurately and securing approval through
financial sources to secure approval and through the proper federal, state and
corporate channels.
 Understanding and complying with federal, state and local regulations that affect
the new and used-vehicle and finance departments.
 Creating and maintaining a program with the sales department that will ensure all
new sales are referred to the F&I department.
 Training and providing the sales team with information on finance and lease
programs and the benefits of the dealership’s financing and extended service
programs.
Nov. 2011 – Jan. 2014 Bob Sight Ford - Lee’s Summit, MO
Internet Sales and Finance Manager

4. CHRIS ZIEBER 816.258.3033 - CHRIS.ZIEBER@YAHOO.COM
 Ensuring inventory, pricing and incentives are correctly listed on Dealership
website as well as third party websites
 Managing customer leads, responding to all inquiries within set response times.
 Answer customer questions on product inventory, helping people find the best car
for their needs, and explaining the benefits of the vehicles.
 Consistently driving internet traffic into the dealership, making appointments for
interested customers, and continuously following up throughout the buying
process.
 Understanding the needs of a diverse client base and is able to adapt her approach
accordingly. She sets and meets sales goals, helping the dealership to remain
profitable.
 Selling new and preowned vehicles, ensuring proper delivery, completing
Manufacturer required processes and following up with customers to ensure repeat
and referral business.
 Offering vehicle financing and insurance to customers and providing them with
a thorough explanation of aftermarket products and extended warranties and a
complete explanation of manufacturer and dealership service procedures and
policies.
 Seeking new lending institutions and maintaining good working relationships to
secure competitive interest rates and financing programs.
 Processing financing and leasing deals accurately and securing approval through
financial sources to secure approval and through the proper federal, state and
corporate channels.
 Understanding and complying with federal, state and local regulations that affect
the new and used-vehicle and finance departments.
 Creating and maintaining a program with the sales department that will ensure all
new sales are referred to the F&I department.
 Training and providing the sales team with information on finance and lease
programs and the benefits of the dealership’s financing and extended service
programs.
Mar. 2009 – Oct. 2011 Max Motors - Butler, MO
Sales Manager and Finance Manager
 Energetically hiring and monitoring the performance of the sales team members,
holding weekly sales meetings and conducting sales training.
 Incorporated new and exciting, cost-effectiveadvertising programs and
merchandising strategies for the dealership to drive sales. Strategically
merchandised both new and used vehicles to keep the average age of inventory
in line with goals. Coordinating the appropriate supply of new and used vehicles
and ordering/acquiring vehicle inventory accordingly.
 Working directly with the General Manager on making recommendations on
both short and long-range advertising plans, sales promotions, staffing needs,
lease promotions and compensation plans.
 Accurately provided appraisals of trade-in vehicles while monitoring cost
effective recon and marketing of preowned inventory

5. CHRIS ZIEBER 816.258.3033 - CHRIS.ZIEBER@YAHOO.COM
 Monitoring and correctly applying current incentives for each vehicle make and
model
 Offering vehicle financing and insurance to customers and providing them with
a thorough explanation of aftermarket products and extended warranties and a
complete explanation of manufacturer and dealership service procedures and
policies.
 I enjoyed creating a good working relationship with existing and new lending
institutions to ensure support and profitability. Built relationships with
Manufacturers ensuring their trust and support in our organization.
 Processing financing and leasing deals accurately and securing approval through
financial sources to secure approval and through the proper federal, state and
corporate channels. Understanding and complying with federal, state and local
regulations that affect the new and used-vehicle and finance departments.
 Training and providing the sales team with information on finance and lease
programs and the benefits of the dealership’s financing and extended service
programs.
Jul. 2007 – Mar. 2009 G.R. Milner Ford - Harrisonville, MO
New and Preowned Automobile Sales
 Direct customer sales of new and used vehicles
 Scheduling of service work, aftermarket installation and delivery of sold vehicles
 Product knowledge, training and certification
 Dealer trade locates, Vincent reports for new Ford vehicles, Autochecks on trade
in vehicles to ensure accurate information for the vehicle’s history
 Follow up and development of repeat and referral business
 Ensuring proper use of the Customer Relationship Management Tool
Jan. 2007 – Jul. 2007 84 Lumber Company - Grandview, MO
Outside Sales Representative
 Generating Leads for new accounts while maintaining current accounts
 Customer service to include telephone, in person and internet communications
 Job Site availablemeetings
 Developing Strong Customer and Vendor Relationships
 Construction and Building material knowledge including framing materials,
Simpson hardware, nails, doors and windows, millwork, cabinets, concrete
accessories, etc.
 Residential Building material take-offs and estimating
 Creating proposals for requested materials, including sizes, quantityand pricing
of necessary materials
Oct. 2006 – Jan. 2007 ProLine Construction - Las Vegas, NV
Sales, Marketing and Project Estimating

6. CHRIS ZIEBER 816.258.3033 - CHRIS.ZIEBER@YAHOO.COM
 Generating Leads for new accounts while maintaining current accounts
 Customer service, including inbound and outbound calling, in person and
internet communications
 Job Site meetings and on the job sales
 Developing Strong Customer and Vendor Relationships
 Construction and Building material knowledge including framing materials,
Simpson hardware, nails, doors and windows, millwork, cabinets, concrete
accessories, Scheduling shipping for ordered materials.
 Residential Building material take-offs and estimating
 Computer use developing proposals for requested materials
 Responsible for the growth of ProLine Construction’s Framing and General
Contracting
Nov. 2004 – Oct. 2006 84 Lumber Company - Las Vegas, NV
Outside Sales Representative
 Generating Leads for new accounts while maintaining current accounts
 Customer service to include telephone, in person and internet communications
 Job Site availablemeetings
 Developing Strong Customer and Vendor Relationships
 Construction and Building material knowledge including framing materials,
Simpson hardware, nails, doors and windows, millwork, cabinets, concrete
accessories, etc.
 Residential Building material take-offs and estimating
 Computer use developing proposals for requested materials
 Scheduling shipment of purchased materials
Aug 2002 – May 2004 Central Missouri State University - Warrensburg, MO
Computer Aided Drafting and Design Student
July 1998 – July 2002 United States Air Force - Whiteman AFB, MO
Nuclear Weapons Technician
 Performed maintenance on Rotary Launcher Assemblies, launcher loading
adapters and associated support, diagnostic and test equipment. Inspects,
maintains and configures launchers to meet both nuclear and conventional
mission tasks. Mate and demate weapons to and from Rotary Launchers.
Performs general maintenance and limited life component exchanges on B61 and
B83 weapon systems. Configures, mates, demates, inspects and tests the BRU-44
A/B bomb ejector rack. Transfers and transports launchers and weapons using
the MHU-204 and MHU-141 trailers, as well as with 6K and 10K forklifts.
Performs facility security as armed surveillanceguard and key teams.
Air Force Awards received include:
 National Defense Service Medal, Air Force Outstanding Unit Award with 1
Device

7. CHRIS ZIEBER 816.258.3033 - CHRIS.ZIEBER@YAHOO.COM
 October 2000 - December 2000 Airman of the Quarter, Whiteman AFB, MO
64093
 August 12, 2001 Letter of Appreciation from Sandia National Laboratories
 November 2001 Quality Assurance Award for Nuclear Surety Inspection.
EDUCATION
Aug. 1994 - Jun. 1998 Clyde Senior High School - Clyde, OH
General Diploma
Graduated with Cumulative GPA of 3.8 while attending college courses at Terra
Community College.
Aug. 1996 - Jun. 1998 Terra Community College - Fremont, OH
Studied Computer Aided Drafting, Physics and Calculus while attending High
School. Earned college credits and high school credits for the courses attended and
completed.
Jul. 1998 – Jul. 2002 United States Air Force - Whiteman AFB, MO
 July 1998 - Sep 1998 Basic Military Training, 6 weeks;
 Sep 1998 - Dec 1998 Nuclear Weapons Technician Technical Training
School, 11 weeks and 1 day
 Dec 1998 - Dec 1999 Career Development Course, Nuclear Weapons
Journeyman
Aug. 02 – May 04 Central Missouri State University - Warrensburg, MO
Computer Aided Drafting & Design and Mechanical Engineering Major
Completed 60 credit hours including courses in Drafting & Design, Safety
Engineering, Mechanical Engineering, Calculus and Physics
Apr. 13 - 15 2010 Automotive Training Concepts, Inc. - Lee’s Summit, MO
Finance & Insurance School
Completed the 3 day course which included training on various aspects of the role
of a Finance Manager at an Automobile Dealership including Insurance and
Financial documents and sales.
Dec. 12 - 13, 2010 Joe Verde Group - Columbia, MO
Joe Verde’s 2 Day Team Leadership Workshop
Completed 2 Day workshop. Trained in Sales Management responsibility, building
profits, Tracking, Evaluating and Charting leads and sales, Setting Goals, Recruiting
good employees, Training, Controlling and Motivating your sales team, How to
build a winning team, Leading by example and to Always be Positive!