1. Thomas O’Brien
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PROFESSIONAL SUMMARY
Over 6 years of experience in driving and supporting initiatives that help develop growth. Significant
Talent Acquisition, Business development and Management experience with a desire to establish and
foster Strong Relationships and provide Immediate Value every day.
• High value placed on working smarter, not harder.
• Solid risk mitigator who is strategy focused.
• Ensures high levels of quality service through value, efficiency, customer relationship
development and satisfaction.
Specialties: Account Management, Client Relationship Manager, BPI, Contract Negotiator, Proposal
Development, Sales of Business/Service offerings, Understands the big picture and asks the right
questions, Creative and outside the box thinker, approach, coaching, customer relations, executive
management, leadership, management, mentoring, Microsoft, process engineering, production, project
planning, recruiting, reports, sales, spreadsheets, supervisory skills
PROFESSIONAL EXPERIENCE
Rose International Sep 2009 – Present
Client Engagement Associate - State and Local Government Mar 2014 – Present
 Provide fixed cost project solutions, staff augmentation and contract management for government
and commercial entities.
 Established trusting relationships with decision makers in the Government and Private sector.
 Significantly expanded our billing consultants and trusted customer base with customized IT
solutions and staff augmentation bringing in multi million annual sales each year.
 Secured company brand as premium partner and go-to source to fulfill IT needs.
 Provide daily oversight of fixed cost projects and staff management ensuring project deadlines
are met and customer expectations are exceeded.
 100% client satisfaction track record on all fixed cost projects.
 Interpret and simplify detailed job requirements and identify company culture to find the right
candidate to meet client’s needs.
 Mentor and coach in all aspects of recruiting and account management.
 Draft bid proposals response to RFP’s determining approach, staff and cost.
Resource Manager - State and Local Government Feb 2012 – Mar 2014
• Manage and serve as the point of contact for clients and consultants, with specialty in State
Government.
• Immediately respond to new opportunity with clients, inputting job descriptions into the database
and work with Recruiting staff.
• Assist with identifying, interviewing and placing candidates in client opportunities and ensure they
meet the client’s business and technical needs.
• Perform reference checks on candidates prior to submittal.
• Negotiate salary and review benefit package options to ensure the candidate is comfortable with
the offer prior to submittal.
• Work one on one with sub-contracting companies as the primary point of contact for State
accounts.
• Make and coordinate offers. Initiate new hire process paperwork, drug screening and background
checks as dictated by the client.
• Work with existing contract staff at client locations performing administrative support and human
resources.
State and Local Government Recruiter May 2011 – Feb 2012
• Recruited candidates for Information Technology positions across all platforms and environments.
• Worked closely with clients and consultants to ensure project is on track and meeting
expectations.
• Participated in preparing RFP responses for new business development.

2. Thomas O’Brien
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• Administered MS Access database housing all client requisitions and candidate/consultant
information.
• Interviewed candidates and matched against client requirements ensuring the client’s
expectations were met.
• Responsible for benefits administration including new hire enrollment, additions, terminations,
changes and employee education.
• Performed reference checks on candidates prior to placement with client.
• Formatted candidate resumes for client submittal.
Resource Manager Mar 2010 – May 2011
Clerical Recruiter Sep 2009 – Mar 2010
JC Mattress Factory, Jefferson City, MO 1998 – 2000, June 2006 – Sept 2009
Bedding Manufacturer
 Began in warehouse loading trucks, moving furniture, making deliveries; transferred to factory
after six months. Currently Acting Assistant Manager, coordinating with manager in implementing
and remaining in compliance w/federal fire resistant requirements, making necessary materials
changes, managing costs, and maintaining profit. Self-taught computer skills: MS Word for typing
contract bids, making floor signs; MS Excel for recall tracking program, entering every component
for each piece of bedding sold; JCM's Profit Systems software for inventory and piece tracking,
figuring costs vs profit. Choose raw materials, assemble box springs and mattresses; train new
employees. Customer service: assist customers who enter factory with their needs and choices;
phone and in-home service calls.
Little Rock AFB, Little Rock, AR 2000 – 2004
Senior Airman
 United States Air Force. One of two honor graduates in Basic Training.
Communication/Navigation Specialist: repaired and maintained aircraft as flight ready prior to
take-off. Supervised two Airmen. Worked on Air Force One during emergency landing.
EDUCATION
USAF Technical School, Keesler Air Force Base
Biloxi, MS
Electronics Technician Training
Jefferson City High School
High School Diploma
VOLUNTEERING
Cub Scout of America
Pack 2 Cub Master
2016 - Present
Pack 2 Tiger Den Leader
2015 – 2016
Jefferson City Parks and Recreation
Youth Baseball Coach – Teeball and Coach-Pitch
2014 - Present