1. SEAN BROWNE
Summary
Business Development Executive dedicated to continuous process improvement in the face of rapidly evolvingand
changing markets.Extremely results-orientated and proactive in addressing and resolving problems.Dependable
B.S.E. bringingmanagement experience anda willingness to takeon added responsibilityto meet tight deadlines.
Enthusiastic team player witha strong work ethic and advanced complex problem solving skills.Dedicated Operations
Manager demonstrating effectiveleadership in all aspects of the job. Excels at cutting costs and streamlining
operations. Skilled Operation Manager with solid experiencemanaging all levels of multiple projects including
budgeting and administration.
Skills
Exceptional Interpersonal Communication Project Management
Client Account Management Conflict Resolution
Effective Leader Customer Service Orientated
Staff Training/Development Organised
Consistently Meet Goals Deadline Orientated
Efficient Multi-Tasker
Work History
RETIRED 2014 - Present
Retired in 2014 but I work part-time in a Consultancy Capacity
OWNER
Owner of Distribution Company – Paris 2000 – 2014
Negotiated prices, terms of sales and service agreements.
Trained, coached and mentored staff to ensure smooth adoption of new programme.
Generated initial revenue of £1million with profitability of £70,000.
Managed a portfolio of 65 accounts totalling £1 million in sales.
Prepared programme operating budgets, budget reports and other financial performance reports.
Drove the short-term and advanced promotional planning processes.
Planned and conducted 12 staff trainings per year, with an emphasis on product training and sales.
Cultivated trust between J.F. Lazartigue and customers by training for staff on J.F. Lazartigue
hair care treatments and holding in store analysis on clients for hair care problems.
OWNED 3 RETAIL SHOPS 1992 – 2000
Self Employed – Dun Laoire, Ballybrack
Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the shop.
Reordered inventory when it dropped below predetermined levels.
Instructed staff on appropriately handling difficult and complicated sales.
Examined merchandise to verify that it was correctly priced and displayed.
20 Glencove, Courtown, Gorey, Co. Wexford * 087 7037648 * seanjbrowne@yahoo.com
2. Planned budgets and authorised payments and merchandise returns.
Scheduled and led weekly shop meetings for all employees.
Increased profits through effective sales training and troubleshooting profit loss areas.
Completed profit and loss performance reports.
Implemented a new ordering process and identified poor work habits to improve process effectiveness.
Generated repeat business through exceptional customer service.
Conducted stock inventories once per quarter.
SALES/MARKETING MANAGER AND GENERAL MANAGER 1968 - 1992
Wella Ireland Ltd. – Dublin
Contacted new and existing customers to discuss how their needs could be met throughspecific products and
services.
Identified prospective customers by using business directories and following leads from existing clients.
Developed a reputation as an efficient service provider with high levels of accuracy.
Investigated and resolved customer enquiries and complaints in a timely and empathetic manner.
Developed and executed marketing programmes and general business solutions resulting in increased
company exposure, customer traffic and sales.
Surpassed annual quota by 25% year on year.
Spearheaded expansion and development initiatives in pharmacies and supermarkets.
Led sales forecasting, market trend evaluation and segment strategies.
Negotiated prices, terms of sales and service agreements.
Launched new sales training programmes to drive continuous profitability improvements.
Recruited and hired sales team of 20 employees.
SALESMAN
Lyons Tea – Goldenbridge, Dublin 1967
Quoted prices, credit terms and other bid specifications.
Identified prospective customers by using business directories and following leads from existing clients.
Recorded accurate and efficient records in the customer database.
Prioritised tasks and projects to meet tight deadlines.
Attended monthly sales meetings and quarterly sales training.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned
territory.
Built relationships with customers and the community to promote long-term business growth.
CHEMIST ASSISTANT
P.G. Garahy M.P.S.I – Enniscorthy, Co. Wexford. 1965 - 1967
Served 3 Year Apprenticeship to Pharmacist
Education
THIRD LEVEL EDUCATION 1967
UCD – Dublin
Bachelor of Science – Pharmacy
Only completed one year as I was more interested in pursuing a career in Sales/Marketing/General
SECONDARY EDUCATION
Christian Brothers School, Enniscorthy, Co. Wexford.
Leaving Certificate 1962
3. Accomplishments
Staff Development
Customer Service – ensured superior customer service by same day delivery service
Supervision – supervised sales team to monitor sales activity and goal achievement.
Established a customer base of 600+ accounts for newly created division.
Led a low-performing sales team to become the only one in the region to exceed first quarter objectives.
Personal Achievements
Chairman Foxrock Fianna Fáil Cumann. Once requested to stand for the party in this Constituency by the
infamous Charles J. Haughey after listening to a speech I gave at a Convention.
Reared 4 children who are now responsible and mature adults.
Chairman and Director of the Federation of Irish Chemical Industries.
Chairman of a Charity for many years and convinced the President of Ireland to become our Patron. Raised
substantial funding through various fundraising events.
Chairman of the local School Board.
Chairman of the Foxrock Residents Association.
Member of the Dun Laoire/Rathdown Chamber of Commerce.