1. 4292 Melrose Club Dr. Matthews, NC 28105704-910-9770sarahmichelle011@gmail.com
Sarah M. Sterling
Objective
To obtain a position that utilizes my current skills and provides opportunity for professional growth.
Experience
February 2011 - Present Liberty Buick GMC Trucks Matthews,NC
Warranty Administrator/Assistant Office Manager (2/11 – present)
 Global Warranty Management Certification (7 GM Global Warranty Management courses
completed)
 Warranty claim processing, submission/payment reconciliation
 Treasury Management/Bank Reconciliation ; funded contracts accounting, positive pay
confirmation, stop payment verification, customer payoff processing
 Human Resources; processing of all new hire paperwork including E-Verify; new hire
orientation; new hire set up for federaland state,medical, dental and profit sharing
 Accounts Payable; month-end reconciliation,posting of inventory,vendor set-up (including
reconciliation of required exemption certificatesand related forms) invoice processing,check
processing
 Accounts Receivable; end of month customer statementpreparation
 New vehicle processing
 Dealer Trade paperwork processing, assignment of MCO
 Bill out Wholesales, process title work
 Treasury Management; cash receipts, bank reconciliation, deposit processing
 Service Department Cashier;inbound/outbound customer calls on switchboard,customer
invoicing and payment processing,collect and controlcustomerdown payment
 Payroll/time card preparation; monthly calculation of Advisor and Technician pay
October 2005 – August
2008; October 2009 –
August 2011
Texas Roadhouse Erie, Pa;
Matthews,NC
Manager/Training Coordinator/A dmin A sstnt/Local Store Marketer
 Managementresponsibility over 50 employees; scheduling,employee evaluations and
management of employee human resource files
 Supervised employee training program
 Payrollpreparation and processing
 New hire orientation,evaluation and human resource file management
August 2010 – August
2011
Buffalo’s Southwest Grill Charlotte, NC

2. Trainer/Bartender
 Responsible for allnew hire training
 Development of localemployee training program
November 2008 – May
2009
McLeod Center Charlotte, NC
A dolescent Technician
 Preparation of client evaluations and medicallogs
 Responsible for client oversight in group home settings,counseling sessions and required
appointments
 Medication distribution
Education
August 2003 –
December 2007
Edinboro University Edinboro, PA
Bachelor of A rts
 Pyschology; GPA:3.15/4.0
Skills
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Aloha, Menu-Link, ERA, GM Global
Warranty Management, PHH Vehicle Management, OE Connect, JMA Car Care Maintenance,
Notary Public State of North Carolina
References
Available upon request.