1. 6971 Clymer Dr. 614-622-4098 phone
Reynoldsburg, Ohio 43068 linkamichele@aol.com-email
Lena Fitzpatrick
Experience 05/08- Present Orthopedic One Columbus, Ohio
Medical Secretary to Dr. Raymond Wurapa
 Schedule surgeries/ appointments for patients/ meetings
 Fill out all disability forms/ BWC documents & requests
 Handle all voice calls for Physician/ scripts, etc.
 Schedule all IME’s for Physician, collect payment, provide report
 Room patients, update medications
09/07- 05/08 Marriott Execu Stay Westerville, Ohio
Billing Manager/ Administrative Assistant
 A/P, A/R, Prepare and run all invoices for residents
 Process credit card charges
 Apply payments to accounts/ Make banking deposits
 Assist customers with billing inquires
 Assist President/ Vice President with daily duties
10/05- 07/07 Locher Inc. Carroll, Ohio
Office Manager/ Executive Assistant
 Executive assistant to President/Owner of company
 Human Resources / Scheduling of all field employees
 Accounts Payable- matched invoice with purchase order to ensure
correct calculations, entered bill
 Accounts Receivable- matched check with invoice, made deposit in
check register
 Invoice customers for all work performed/ Made banking deposits
04/05- 10/05 JP Morgan Chase Westerville, Ohio
Financial Service Advisor
 Answered an average of 100 incoming calls in call center environment
 Assisted cardmembers with any questions or concerns Reviewed
accounts to determine whether they qualify for any promotional offers
by the company

2. 11/04- 03/05 Kelly Services Columbus, Ohio
Staffing Supervisor/ Administrative Assistant
 Handled our two largest clients as well as several smaller clients
 Payroll for all our employees
 Human Resources/ Recruited employees/ Interviewed applicants
 Applied step by step instructions for our hiring process
01/04- 09/04 Excel Staffing Columbus, Ohio
Account Manager
 Sales representative/ Customer Service
 Payroll/ Human Resources
 Unemployment/Workers Compensation Claims
09/02- 10/03 Huntington Bank Columbus, Ohio
Customer Service Representative
 Process daily transactions for customers
 Researched and resolve customer complaints
 Balanced a cash drawer/ ATM machine maintenance
Various Positions
Medical Secretary, Human Resources/ Recruiter, Receptionist, Executive
Administrative Assistant, Accounts Payable/ Receivable Clerk
Education 2001 North Bullitt High School Louisville, KY
High School Diploma
2001 Jefferson Community College Louisville, KY
Major: English
Computer Medent, Quickbooks Premier, Windows, Microsoft Word, Works,
Outlook, Google Calender