This document is a resume for Vera Reeves, who has extensive experience in financial management, motivating teams, and training employees. She displays excellence in multi-tasking, analysis, and attention to detail. She is known for her strong customer service skills, directness, and fairness in interactions with lenders and clients.

1. Vera Reeves
2812 Granite Cove
New Braunfels TX 78130
VeraReeves062214@yahoo.com
805-300-4804 Cell
SUMMARY
Seasoned professional has extensive experience in financial management, motivation of
team members and employee training. This candidate displays excellence in multi-
tasking, analytical processing and attention to detail. Outstanding personal skills
concerning lender/client interactions and is known for directness and fairness, great
costumer service skills.
PROFESSIONAL STRENGTHS
Management Proven Self Motivator Hard worker
Customer Service Skills Outgoing Public Speaker
Multi Tasking Abilities Acute observe Marketing
Team Player Encouraging Patient
CAREER HIGHLIGHTS
Cendera Funding Sr. Mortgage Processor
May 2015 – Current
M/I Homes / M/I Financial Sr. Mortgage Processor
June 2012 – May 2014
DR Horton/DHI Mortgage Sr. Mortgage Processor
June 2009-June 2012
K-Force Contract Employee
January 2008- May 2009
Harbor Financial Mortgage Sr. Mortgage Processor
April, 2008 – September, 2008
DUTIES
• Mortgage Processor also had a Loan Officer License at one time

2. • Loan Process Safeguarding and Maintenance
• Reviewing and Interpreting Credit Reports
• Initial File Review and/or Creation of LOS Files
• Implementing DU and AU Approvals
• Setting Up and Processing Conventional, VA and FHA Mortgage Loans
• Work on all different systems , Encompass, Point and more
Global Mortgage VLC
August, 2002-November- 2007- Branch Manager / Trainer / Lead Processor / Loan
Officer
DUTIES
• Implementation and Operation of the San Antonio Branch Office
• Managed 25 Employees
• Responsible for General Loan Processing Functions
• Initial File Review and/or Creation of LOS Files
• Pulling, Reviewing and Interpreting Credit Reports
• Lender Submissions
• Customer Service Satisfaction
• Coordination with the Lenders, Underwriters and Title Companies Involving
Escrow, Closing, and Attorney Relations
• Trained Processors and Loan Officers on Calyx Point, Pricing, Loans and Setting
up Files
• Processed Loans in 47 States for FHA, Conventional and VA Loans
I was recruited to the company in 2003 by the owner. I was instrumental in building the
company to a Multi-Million Dollar business. I trained over 200 employees, increased
revenue by over 25% in a one year term while improving quality with customer
satisfaction and building a return client foundation.
Pre-Work History Synopsis
I owned and operated my own business that focused on marketing and advertising for the
area real estate professionals.
I began my career in home finance as part of a family owned business, Elite Financial. I
started out as a receptionist, answering a great volume of calls and directing them to the
applicable departments and assisting in customer service. I was rapidly promoted to
Loan Opener, and then Loan Processor for the owner of the company. I built client base
and helped engage in marketing.