1. CHRISTINA GIBSON
328 S Wayne St, Van Wert, OH 45891 C: 419-605-8476 gibsonce@hotmail.com
https://www.linkedin.com/in/christinagibson1 http://www.facebook.com/christina.gibson.798
SKILLS
Microsoft Excel Professional phone etiquette
Microsoft Word Excellent communication skills
Outlook proficient Customer service-oriented
QuickBooks proficient Accurate and detailed
Social media knowledge Organized
Certified in 10-key Results-oriented
Multi-line phone proficiency Human resources management
Filing and data archiving
Advanced clerical knowledge
WORK HISTORY
HR Assistant/Embroidary/Assistant Placement Manager, 03/2013 to 03/2015
R&R Employment, Inc. – 147 E. Main St. Van Wert, OH 45891
Managed office supplies, organization and upkeep.
Screened applicant resumes and coordinated both phone and in-person interviews.
Answered and managed incoming and outgoing calls while recording accurate messages.
Helped distribute employee notices and mail around the office.
Organized all new hire, security and temporary paperwork.
Completed data entry, tracked resumes and maintained the applicant tracking system.
Organized and hosted career fairs and recruiting events.
Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
Screened all visitors and directed them to the correct employee or office.
Developed and executed marketing programs and general business solutions resulting in increased
company exposure and customer traffic.
Matched purchase orders with invoices and recorded the necessary information.
Reviewed files, records and other documents to obtain information and respond to requests.
Guided the development, production, promotion and financial aspects of marketing for the company's
website as well as advertising.
Created and completed personnel action forms for all hires, terminations, title changes and terminations.
Assembly, 01/2012 to 09/2012
Staffmark/AME – 21600 Monroeville Rd, Monroeville, IN 46773
Line Assembly of Windshield Wipers for Honda vehicles.
Loaded for the lines to be able to assemble parts.
Branch Account Executive, 03/2010 to 03/2011
CitiFinancial – 134 E. Main St. Van Wert, OH 45891
Drafted and reviewed financial statement compilations before being approved for personal or mortgage
loans.
Balanced accounting records from clients' checks and cash receipts.
Assessed clients' financial situations to develop strategic financial planning solutions.
Recommended loan approvals and denials based on customer loan application reviews.
Originated, reviewed, processed, closed and administered customer loan proposals.
Developed prospects for new loans by conducting 100+ cold calls weekly.
Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC,
USA Patriot Act, Privacy Act and Community Reinvestment Act.

2. Customer Service Associate, 08/2007 to 03/2010
Cashland – 1108 S. Shannon St. Van Wert, OH 45891
Recommended loan approvals and denials based on customer loan application reviews.
Stocked shelves and supplies and organized displays.
Verified that all customers received receipts for pawns.
Trained and served as a peer coach for new sales associates.
Set up new accounts, established customer credit, and set up payment methods.
Greeted customers in a timely fashion while quickly determining their needs.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and
security practices.
Maintained all invoices and merchandise of pawns.
Catering/ Vendor/ Cafaterian, 03/2005 to 01/2007
Rager's Food & Vending – 736 S Washington St. Van Wert, OH 45891
Earned management trust by serving as key holder, responsibly opening and closing store.
Provided an elevated customer experience to generate a loyal clientèle.
Implemented marketing strategies which resulted in additional $100 - $200 growth of customer sales per
shift.
Assisted customers with food selection, inquiries and order customization requests.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and
resolving problems on the spot.
Routinely answered customer questions regarding merchandise and pricing.
EDUCATION
Associate of Applied Business/Legal Assisting: Business/ Paralegal, 2002
James A. Rhodes State College - 4240 Campus Drive, Lima, OH 45804