Performance-driven HR professional with 10+ years of combined, professional and contractual experience as an HR Administrator, Payroll and Benefits Specialist eagerly seeking to transition into a HR Generalist or Recruiter position.
Situational Questions for Team Leader Interviews in BPO with Sample Answers
HR Professional
1. Sandra Jackson
115 Park Meadows Dr. • Lawrenceville,GA 30044 • Cell: (770) 380-7160 • Email: sandrajackson.sj@gmail.com
PROFESSIONAL PROFILE
Performance-driven HR professional with 10+ years of combined, professional and contractual experience as an HR
Administrator, Payroll and Benefits Specialist eagerly seeking to transition into a HR Generalist or Recruiter position.
Strong interpersonal, listening, and rapport-building skills, with aptitude to effectively communicate with employees,
coworkers and management. Able to coordinate and handle simultaneous projects and meet deadlines effectively. Team
player; problem solver who acquires new skills quickly & demonstrates can-do attitude when taking on new responsibilities.
Computer literate: MS Office; HRIS Applications (ADP,Peoplesoft, Ceridian, Novatime) and Internet savvy.
EDUCATION
Bachelor of Business Administration (BBA), Valdosta State University, Valdosta,GA
QUALIFICATIONS SUMMARY
HR ADMINISTRATION & GENERALIST SUPPORT
Provided general, professional/administrative human resource function support, which included new hire and separation
processing; employment verifications, and benefit processing. Responsible for handling highly confidential information;
initiated and processed on-boarding paperwork. Established and maintained personnel and other files and records for
employee base. Verified payroll changes; utilized E-Verify for I-9 processing and verification. Conducted new hire
orientations; responded to employee questions; assisted with HR internal audits.
RECRUITMENT
Screened resumes,assisted with interviews, conducted background checks for selected candidates. Assisted with managing
internal transfer process,including screening, coordination of interviews with hiring manager, and offer letters.
Communicated important employment information during delivery of employment offers. Efficiently and effectively filled
open positions. Assisted with special recruitment projects.
PROFESSIONAL EXPERIENCE
Global Payroll Analyst- Contractor at Axis Capital, Robert Half, Alpharetta, GA 2016 –Present
Responsible for daily processing of global payroll for all corporate locations; provide technical expertise and respond to
payroll related inquiries related to laws, rules and regulation. Serve as timekeeping administrator; reconcile and distribute
payroll entries for uploading to general ledger system.
Human Resources Administrator,CIOXHealth, Alpharetta, GA 2015 – 2016
Responsible for all personnel tracking including new hires, resignations, terminations, disciplinary actions for 500+ employee
base. Conducted annual audit of personnel files and I-9 documents; process all pre-employment checks.
Payroll Accountant- Contractor at Cumulus Media & Zep, Inc., Robert Half, Alpharetta, GA 2013 – 2014
Processed bi-weekly, semi-monthly & multi-state payroll; updated records by reviewing /or entering new hires, tax changes.
HR Benefit Specialist, Kloeckner Metals Corporation, Roswell, GA 2012
Conducted new employee and benefits orientations; collaborated with HR representatives for externalrecruiting process.
Participated on the onboarding process for non-exempt staff; provided COBRA information to terminated employees.
Assisted with recruitment and selection activities: sourced candidates, screened resumes,arranged interviews and ensured
compliance to company policies.
Solutions Center Consultant,ADP,Alpharetta, GA 2000 – 2011
Served as key account manager for $1 billion payroll, which included provided payroll processing and file maintenance,
technical support, and problem resolution. Investigated payroll issues, including identifying errors that could have resulted in
overpayments. Trained payroll administrators on entries in to the ADP Payforce,Enterprise/HRMS software and PCPW
(Payroll for Windows). Led process for providing on-going client support for production of payroll and HR transactions for
customer base.