1. De ni se Ma ssi ng to n
600 S MacArthur Blvd #712 Coppell, TX 75019 (469) 422-4628 kdmass1982@gmail.com
HUM AN RE SOURCE S GE NE RALI ST
Extensive background in benefits and compensation, including experience in employee recruitment
and retention, conflict resolution, HR records management, HR policies development and legal
compliance.
Demonstrated ability to interact effectively with all management levels, and individuals from
diverse backgrounds.
AREAS OF EXPERTISE
HR Policies & Procedures
Employment Law
FMLA/ADA/EEO/WC/LOA
Candidate Sourcing
Employee Relations
Staff Recruitment & Retention
Talent Acquisition
Benefits Administration
Benefit deductions/payroll
schedules
HR Program/Project Management
Orientation & On-
Boarding
HRIS Technologies
Training & Development
401k, ERISA, HIPPA
PROFESSIONAL EXPERIENCE
HEWLETT PACKARD (HP)—Plano, TX
American multinational information Technology Company.
Benefits Analyst, December 2015 to June 2016
Key Responsibilities:
Provided support to employees andmanagers for complex human resources support cases within
the US andCanada regarding interpretation of Health andWellness policies andprograms.
Coordinated the design, development, andreview of employee communications andmarketing
materials regarding health benefits, including: development of benefits training, summary plan
descriptions, andplan documents to assist a geographically-dispersedemployee workforce.
Calculated retirement income plan benefit amounts for actual retirements, vestedterms,
estimates and pension statements.
Performed updates to internal webpage content as needed.
Reviewed Workday portal to provide proper research andupdates regarding employee status.
Maintaineddaily contact with program managers, vendors andconsultants for prompt assistance
and resolution with employee transactions.
FLOWSERVE CORPORATION (CONTRACT POSITION) — Irving, TX
World leader in Mechanical and Industrial Engineering Industry, employing over 18,000 professionals.
HR Representative, September 2013 to December 2014
Key Responsibilities:
Workedwith HR Business Partners to plan andimplement Human Resources policies, procedures
and programs to support the overall business strategy.
Respondedto manager andemployee questions, and/or concerns on employment relatedmatters,
system questions; Servedas a liaison between managers/employees andPayroll, Benefits, and
Compensation.
AssistedHR Managers in coordinating recruitment process.
Answeredqueries of recruiters, jobapplicants andexisting employees regarding talent acquisition
and selection; Documentedcandidate activities within the Applicant Tracking System.
Performedpayroll processing, including: hours worked, paidleave taken, compensation changes,
deductions, exemption andwithholding changes, direct deposit changes andany other payroll
relatedactions requestedby or through the human resources staff.
Draftedoffer letters; Conducted exit interviews andnewhire surveys.
PerformedADP mass uploadreports; convertedinformation to spreadsheets using pivot tables
and V-lookup.
2. SEDGWICK — Irving, TX
Provider of technology-enabled claims and productivity management solutions.
HR Specialist, October 2010 to June 2012
Key Responsibilities:
Actedas general source for human resource issues andinquiries.
ProvidedHR support to managers andemployees, explaining policies, benefits, payroll, and
procedures in a timely manner.
Sourcedandscreenedpotential candidates for job openings.
Processedlife event changes, payroll, benefit elections, open enrollment, andtime tracking in
Exponent HR andSAP.
Providedclear communication to employees on LOA process detailing: laws that applied to leaves,
legal amount of time off, time off tracking, STD coordination with payroll, collection of benefit
premiums, and completion of any requiredstate documentation.
Administered benefit plans andprograms that included: medical, dental, vision, life, STD, LTD,
FSA, FMLA, COBRA, Workers’ Compensation, health andwellness, andretirement plans.
ProcessedI9 verifications through Hire-Right.
Maintaineddocumentation andmanagedemployee assistance program efforts.
EDUCATION & CERTIFICATIONS
UNIVERSITY OF PHOENIX — Phoenix, AZ
Associate of Arts (AA) in Human Resource Management, 2009
ADDITIONAL SKILLS
Professional Development:
Complete ongoing training in the areas of compensation andbenefits, employee and labor relations,
leaves of absence, workers’ compensation and workplace safety/security.
Affiliations:
Society for Human Resource Management (SHRM)
Computer Skills:
HRIS Applications (Workday, Oracle, Exponent HR, PeopleSoft Enterprise Human Resources, ADP,
SAP, Taleo, UltiPro)
MS Office (Word, Excel, PowerPoint, Access, Outlook, Project, Sharepoint, One Note, Notepad)
