Having the eagerness to enhance and ensure the employee satisfaction in the company to achieve the performance required. Also can help the organization meet a multitude of objectives regarding hiring, organizational structure, managing the employments and placement needs of the company. Aiming to be care for the others and spread scenes to understand each other to make a good environment inside the organization.

1. Salma Ismail El-Shaer
PERSONAL INFORMATION
Address: Nasr City, El-waha community, Block 3 - Area 2 - El-Farouk 2 tower - Cairo - Egypt
Tele: Home: 02 – 24099595 / Mobile: 01000686527
E-mail: salma.e.elshaer@gmail.com.
OBJECTIVE
Having the eagerness to enhance and ensure employees’ satisfaction in the organization to achieve the
performance required. Help the organization meet a multitude of objectives regarding hiring, organizational
structure, and managing the employment and placement needs.
CERTIFICATES
Human Resources Certificate,The American University in Cairo 2015 (on going)
 Recruitment and Selection Management:
o Job Analysis and why we conduct it
o Job Description,Job Specification and Behavioral Competencies
o Types of Employment Tests and types of Job Interviews
o The most grappingand attractiveAdv.
o Personal Planningand Recruiting
 Organizational Behavior
o Job satisfaction
o Leadership skills
o communication skills
 Employee Relation.
o Egyptian Labor Law.
WORK EXPERIENCES
 Admi ni strati on Assi stant – HR Department - FMCG –AJE, Bi g Col a.
October 2015
 Handlingthe new candidate’s paper & the leaves of the employees.
 Handlingthe termination papers.
 Responsiblefor Recruitment calls.
 Coordinatethe buildingequipment maintenance and repair
 Screen telephone calls,scheduleinterviews,,scan resumes
 postingof open positions
 Maintainingdata entry applications
 Purchase,receive and store the officesupplies ensuringthatbasic supplies arealways available
 Makingsure that there is enough stationery
 Managingthe cleaningstaff
Fi nanci al Consultant – Ace Li fe 2015 – ti l l now
 Duties and Responsibilities:
o Call customers to schedulemeeting in order to present Insuranceand investment programs
 Achievements:
o Achievingthe required targets successfully

2. Tel esal es Agent, Wasl a Company, Vodafone Egypt 2012 - 2013
 Duties and Responsibilities:
o Achievingcustomer satisfaction and answer their queries
o Handlingcustomers problems and presenting offers that suites their needs
 Achievements:
o Achievingthe required targets successfully
EDUCATION
Bachelor of Arts, Faculty of Arts, Spanish Department, Cairo University, Good 2012 - 2013
EXTRA CURRICULAR ACHIEVEMENT
 Preparing,attending and promoting AJE Group job fair event within the Am Cham recruitment center,
employment fair.
 Participatingvideo called “CAIROTAS POR EL CAIRO” with “Institute Cervantes” it is aboutpresenting the
historical monuments in Egypt in Spanish language.
CONCEPTUAL SKILLS
 Adaptation in any new environment
 Workingaloneand in teams
 Working under pressure
 Supportive
 Creative
 Great listener
TECHNICAL SKILLS
 Microsoftoffice
 Experience of dealingvia-phoneeffectively with a wide range of customers
LANGUAGES
Mother Tongue: Arabic Spanish: Very Good English: Very Good
HOBBIES
 Traveling.
 Diving.
 Music.
 History and culture.