This document contains a resume for Abdullah Mohamed El Sayed Ali, an Egyptian national seeking a new career opportunity. He has over 15 years of experience in various roles including sales, customer service, safety and loss prevention, and administration. His most recent role since 2015 has been as a registration administrator and floor supervisor at Dalla Driving Academy in Qatar. He has excellent communication skills in Arabic, English, and Russian and is highly motivated, organized, and able to work well under pressure.

1. Abdullah Mohamed El Sayed Ali
Qatar _ Doha _ Abou Hamour _Industrial Area
Mobile 1: (+974) 77322612
Mobile 2: (+2) 01225040492 ,
E-mail:abdallah_mohamed_1459@yahoo.com
(Valid Residency Available)
An enthusiastic and highly motivated individual.Excellent skills, qualification, exquiste Sales experience in
dealing with clients, staff members and managers. Ability to deal with workloads within strict deadlines.
Looking to ameliorate a new challenging career, within a reputable entity.
PERSONAL INFORMATION
 Date of birth: 14/05/1985.
 Marital status: Married.
 Military Service: Exempt.
 Nationality: Egyptian
EDUCATION
 University Degree Bachelor of Arts, Faculty of Arts, Geography Department.
 University Zagazig University, Egypt
 General Grade Fair.
 Graduation Year 2007.

2. 2
EXPERIENCE
 Dalla Driving Academy - Qatar: (December 2015 – Present)
 Registration Admin and Floor Supervisor
1. Administer registration services in order to offer a high level of care and customer service.
2. Explains the registration process to clients and check all necessary documents for admission.
3. Implement academy policies and procedures regarding client registration, records, class schedules,
instructional space scheduling, advising
4. Provide information and guidance to all concerned on matters pertaining to academy programs,
courses, policies, procedures, reservations and general entity information
Respond proactively to customer’s issues and concerns
5. Prepare reports and schedules on client’s attendance, class size etc. as
required.
 Four Seasons Company – Egypt (October 2009 – December 2015)
 Safety and Loss Prevention Officer
 Safety and Loss Prevention Officer at the Control Room in Four Seasons Resort Sharm El Sheikh.
 Safety and Loss Prevention Officer (Fire Panel and Lost and Found System) in Four Seasons
Resort Sharm El Sheikh.
 Safety and Loss Prevention Shift leader in Four Seasons Resort Sharm El Sheikh.
Job Description:
1- Prevent inventory shrinkage and deter criminal activity by implementing training and loss
prevention procedures
2- Overseeing inventory levels, and monitoring video surveillance systems.
3- Responsible for investigating and resolving issues related to suspicious activity or company
policy violations.
4- Conducts safety checks, controls and ensures adherence to safety regulations, and identifies
opportunities for improvement or gaps in training to increase the success of loss prevention
programs within assigned entity.
 Al Hady For Engineering And Surveying Consultancy (October2008—July 2009)
1-Sewage works and installation of pipes for sanitation in various villages
2-Lifting Almsagiiy detailed business (raising villages _ raising the cities, according to the
precision required).
3-Surveying work on the latest devices by laser (Total station)
4-Account and coordinates the signing by high precision required on the Computer
5- Directed paintings Surveying (AUTOCAD)

3. 3
 Sales Representative from the period starting 2003-2008, during such period my job
responsibilities were as follows and not limited to:
 Following up on services existingnts, obtains orders, and establishes new accounts by planning
and organizing daily work schedule to call on existing or potential sales outlets and other trade
factors.
 Focusing sales efforts by studying existing and potential volume of dealers.
 Submitting orders by referring to price lists and product literature.
 Keeping management informed by submitting activity and results reports, such as daily call
reports, weekly work plans, and monthly and annual territory analyses.
 Monitoring competition by gathering current marketplace information on pricing, offers, new
products, delivery schedules, merchandising techniques, etc.
 Recommending changes in products, service, and policy by evaluating results and competitive
developments.
 Resolving customer complaints by investigating problems; developing solutions; preparing
reports; making recommendations to management.
 Maintaining professional and technical knowledge by attending educational trainings; reviewing
professional publications; establishing personal networks; participating in professional meetings.
 Providing historical records by maintaining records on area and customer sales.
 Contributing to team effort by accomplishing related results as needed.
 International Egyptian Spa – Egypt (December 2007– October 2009)
 Sales man and masseur in Dreams Beach Hotel, Dreams Vacation Hotel,Coral Beach El
Montazah Hotel, Conrad hotel and Royal El BatrosModerna Hotel Sharm El Sheikh.
 Stars group Cleopatra– Egypt (December 2006– November 2007)
 Sales man and Gym trainer in Sun Rise view island Hotel and Sun Rise garden view Hotel
(Sharm El Sheikh).
 Cairo care clinics Company- Egypt (November 2003– December 2006)
 Sales man in Pyramisa Isis island hotel (Aswan) &Pyramisa Isis hotel (Luxor).
 Sales man in Travco co. in a Nile cruse.
SKILLS
Language
 Native Language: Arabic.
 Very good Command of Spoken & Written English.
 Fair command of spoken Russian.
Computer Skills
 Excellent dealing with computer.
 Excellent in handling of Microsoft office and other programs.
 Excellent in internet and handling any problems regarding these matters.
Driving license:

4. 4
 Private license Egyptian and Qatari
Personal Skills
 Team Leader.
 Creative, fast learner interested in new technology updates.
 Team player and able to work under Pressure.
 Hard Worker, Self-motivated, well organized and ambitious.
 Professional attitude and team work spirit.
 Handling various tasks with efficiency
 Training personal in work tasks and suprvised their activities
 Introduced work process that improved work productivity
 Efficiency reliability and accuracy .
 Maturity, honesty, ability to look at challenges as opportunities.
TRAININGS
 Four Seasons Training Program ''FSITP (1.1, 1.2, 1.3, 1.4, 1.5, 1.6)''
Guest Experience:
o A- Get Me Right. B- Get It Right C- Wow Me If You Can
Staff Experience:
o A- Fun & Connectivity B- Wellness C- Community Outreach D- Communication.
 Implemented Legislation on Hotel Standard.
 Aspect Training.
 First Aid course, Red Crescent organization.
 Updated of First Aid course and AED Course from Red Crescent organization.
 Civil Defense training, fire department Cairo.
 Updated of Civil Defense training, fire department Cairo
 Training for detect explosives device (REDE 1)

5. 5
Area and mapping Training
 Certificate from consultative office in survey business using modern area scanning
machines in standard survey such as : (Total station _level_ AutoCAD_ Surfer)
 Updated survey course at Al Shourk Modern Academy
 Graduated :Excellent
References:-
1- Eng. Ahmed Elwan
Survey Specialist at Al Sherouk Modern Academy
+201009099848
Eng.elwan85@yahoo.com
2- Mr. Medhat Assem
Safety & Loss Prevention Asistant Manager at Four Seasons Resort Sharm El Sheikh
+201141865908
Medhat.assem@fourseasons.com
Hope That My Qualifications Will Meet Your Needs
REFERENCES
Available upon request