1. Mr.Diaa Hazem Elsaghier
Dubai, United Arab Emirates
Gender: Male
Date of Birth: 11/11/1978
Nationality: Egypt
Mobile No. 971 55 5825545
971 56 4602037
Email: diaa.hazem@yahoo.com
OBJECTIVES
Experienced Administration Professional with proven work exposure, and providing customer service. Results driven and
systematic team player, who possess the ability to work well under pressure and meet task deadline. Skilled in prioritizing j ob
responsibilities in an effective and organize manner and maintainin g strict confidentiality of records. A fast learner and
dynamic by personality who have flair for interacting with people; establishing instant rapport with client; thriving for new
challenges and demonstrating tireless work ethics.
WORK EXPERIENCE
Group of Companies:
Sharaf Shipping Agency (Dubai, UAE.)
Diamond Shipping Service (Dubai, UAE.)
Green Port Shipping Agency (Dubai, UAE.)
Zodiak Shipping Service (Dubai, UAE.)
Department: Human Resources, Operation Department and Customer Service Department
(September 2011 – Till date)
Position: Administrative Executive
Human Resources duties and responsibilities
 Renew Company Licenses.
 Manage Manpower Requirements for the Company.
 Proceed with Employment Visas & Renewals.
 Proceed with the recruitment of new Candidates.
 Proceed with their Joining Formats for the new hires.
 Handle Staff Leave Applications
 Handle Staff Medical Insurance.
Customer Service department duties and responsibilities
 Responsible for all office work profile and clerical work related to assigned areas.
 Maintain Senior Manager’s diary, arrange meetings, travel details, accommodation, etc.
 Arrange appointments; make necessary arrangements for the meeting.
 Manage and handle confidential documents and enquires in professional manner.
 Handle, coordinate and interact with VIP’s, valued customers, visitors and corporate guests.
 Coordinate with Senior Executives and Manager on day to day work functioning.
 Update personal files of company personnel, maintain expense details,
 Coordinate public relations and follow up on pending and important matters of senior managers.
 Ordering and maintaining stationery and equipment supplies, Invoicing.
Operation Department duties and responsibilities
 Handle the above Four Companies Operations.
 Attend all type of Vessels.
 Ship Document Clearing Service in Immigration.
 Handle Crew Change.
 Follow Up on Vessels in Ports during the Operation.
 Prepare Visa Application Forms.
 Prepare Labour Card & Contracts.

2.  Visa Deposit & Collection from Different Immigration Ports.
BSS Group (Dubai, UAE)
Department: Customer Service Department
(January 2008 – September 2011)
Position: Business Setup & PRO Service
Duties and responsibilities
 Proceed with the DED Initial Approvals
 Proceed with the DED Trade Name Reservations
 Proceed With the Issuance of the Trade License
 Prepare and Apply for Immigration Establishment Card
 Prepare and Proceed With the Labour Establishment Card
 Prepare Visa Application Forms.
 Proceed With Employment Visas & Renewals.
 Prepare Labour Card & Contracts.
 Visa deposit & Collection from Different Immigration Ports.
 Proceed with their Joining Formats for the new hires.
Trance African for Exporting (Cairo, Egypt.)
Department: Gourmet & Cloth Trading
(July 2002 – January 2008)
Position: Sales & Marketing Executive
Duties and responsibilities
 Promote & Sale Our Clothing Products.
 Prepare Bulk Quantity and Order for Shipping to Importing Countries.
 Follow up and Tracking Shipment Status.
 Ensure the Availability of the Goods Stock.
Professional Skills
 Computer skills (MS Package, Internet, Oracle System).
 Professional coordinator with stakeholders and governmental bodies.
 Good communication skills and team work.
 Ability to meet deadlines.
 Good liaison with all other departmental team members.
 Pays attention to details.
 Flexible to work extra hours.
 Able to operate in different work conditions such as on-off sites.
EDUCATIONAL QUALIFICATION
 Degree of Bachelor in Bachelor Degree of Social Service, Cairo, Egypt, (College Certificates)
 Experimental Language School, Cairo, Egypt, (Secondary School Certificates)