1. A H M E D M U H A M E D
8 M A G O U B L A N E , E L S A B T I A ,
C A I R O , E G Y P T
Home: 02- 25797827
Mobile: 01004448031
E-mail: ahmed_mmubarak@yahoo.com
OBJECTIVE
To obtain a position in the field of Human Resource.
EDUCATION
2011 Helwan University Cairo, Egypt
Faculty of arts, archeology department
DIPLOMA
 Human resources management Diploma.
o Organization Structures, Job Analysis, Job Description
o Recruitment and Selection
o Performance Management
o Training and Development
o Compensation and Benefits
o Payroll (insurance, taxes, overtime)
 R12i ORACLE E-Business suite [HRMS].
o Essentials
o HR Work Structure
o HR People
o Payroll
o Self services
EXPERIENCE
 6/2015 company name Cario, Egypt
Sales executive Vodafone Haram
• Source new sales opportunities.
• Understand and satisfy customer needs and requirements.
• Working in a team to achieve the store target.
 5/2013, 6/2015 company name Cairo, Egypt
Sales executive Etisalat Downtown
Duties
• listening to customer requirements, complaints, and requests

2. • Focuses sales efforts by studying existing and potential volume of customers
• acting as a contact between a company and its existing and potential markets
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information.
 3/2013, till now company name Cairo, Egypt
Call center agent MOBINIL world trade center
Duties
• Handling complaints and requests.
• Working on 6 applications (Siebel, IN, CX…)
 2012, till now company name Cairo, Egypt
HR specialist ALMOLTAQA for recruitment Nasr city
Duties
• Handling all recruitment activities ( maintain CVs screening, verifying
recruitment requisitions and preparing hiring forms, coordinating for
interviews)
• Handling all traveling process( work permit, travelling permission,
booking tickets
 2011, 2012 Company Name Cairo, Egypt
Account advisor RAYA contact center Maadi
Duties
• Handling complaints and requests
• Working on excel
• Writing reports
• Data entry
COURSES
• (2013 )Marketing management and sales course at Etislat
• (2011-2012) General English course at Reach out form level 6 to 8
• (September 2011) Communication skills at Raya Company.
• (2008-2010) General English course at the American University in
Cairo, form level 6 to 11.
SKILLS
Recruiting skills
Recruiting
Screening
Payroll
Job description
Computer Skills:

3. Excellent Knowledge of MS office (word, excel, and power point,
outlook).
Very Good Knowledge of Internet
Oracle HRMS.
Language Skills:
Native language Arabic
Very good command of both written and spoken English
Personal Skills:
Excellent presentation skills
Excellent communication skills
Self-motivated
Time and stress management