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Ryan Pebrero
1. RYAN FULLA PEBRERO
Address: Deira, Dubai, UAE
Contact No.: 050-421-4390
Email Add: ryan_pebrero@yahoo.com
Objective
To obtain a position that will enable me to use my strong organizational
skills, my ability to provide quality and courteous service to the customers to maximize customer
satisfaction and revenue.
Skills and Qualifications
In-depth knowledge of standard operating procedures of hotel
Proficient with banquet settings
Ability to understand guest needs and expectations
Ability to organize and handle multiple tasks effectively
Ability to work quickly and as a team in a fast-paced environment
Ability to maintained a professional and friendly appearance at all time
Ability to use a Point of Sale System (POS) (Micros)
Achievements
Awarded “Employee of the Month” for consistently achieving superior customer and management
satisfaction
Commended for multitasking in the largest and busiest section of the restaurant in peak hours.
Work Experiences
Jumeirah Creekside Hotel
Dubai, UAE
Senior Waiter
August 2012 – Present
Ensuredall decorationswere setinaccordance tothe instructions,setbanquettablesanddishes.
Arrangedall kindsof requestedfunctionsetupinaccordance to established procedures
Continuouslymonitoredhis sectionformaximumguest'ssatisfaction.
Clearedtablesbetweencoursesthroughoutthe event.
Respondedtoguests'questionsandproblemsinatimelyprofessionalmanner.
Observeddinnerstoinsure all requestsare metpriortorequests,greetedguestinacordial manneras they
arrived.
Gave superbcateredservice toguestsandinsuredall needswere metbyanticipatingguest'sneeds
continuallyandfulfilledthemappropriately.
Communicatedwithkitchenforanyguests'special requestanddietaryrequirements.
Made sure that all productservedwere accountedforonthe final bill before presentingit.
PerformedotherdutiesasassignedmyManager.
2. Jumeirah Emirates Twin Tower
Dubai, UAE
Waiter
June 2010 – July 2012
Set banquet rooms and halls as per instructions of the event manager
Communicate with banquet supervisor as well as other servers and event organizers
Greet guests in a cordial manner as they arrive
Anticipate guests’ needs continually and fulfill them appropriately
Provided distinguished service to guest from every part of the world
Excellent capability of anticipating guests' needs and fulfilling them appropriately
Ability to be patient under stressful circumstances
Educational Attainment
Degree: Bachelor of Science in Criminology
Solis Institute of Technology
Bulan, Sorsogon, Philippines
S.Y. 2003 - 2007
Secondary: Bulan Vocational High School
Bulan, Sorsogon, Philippines
S.Y. 1999 – 2003
Personal Information:
Age: 32 y/o
Gender: Male
Marital Status: Married
Date of Birth: April 28, 1985
Place of Birth: Bulan Sorsogon, Philippines
Height: 5’5
Languages Spoken: English, Tagalog
Visa Status: Employment Visa
Character reference available if needed.
I herebydeclaredthatthe above informationistrue andcorrect to the bestof my knowledge,and
I have withheldnothingthatcanaffectmy application.
Ryan Fulla Pebrero
Applicant