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DANILO SIMON ROSALES JR.
Mobile No.: 050-8408628 Email: dylanchinay22@yahoo.com Dubai, U.A.E
Objective:
To become part of a team in a dynamic environment that encourages professional and personal growth
is an important career goal for me. I believe that I can add value to an organization with my extensive
work experience in the fields of hospitality, customer service and telecommunications in addition to
my personal strengths and skills.
Personal strengths:
- Effective leader with strong decision- making abilities
- Trustworthy and efficient team player
- Confident and pro-active
- Detail- oriented problem solver and organized
- Thrives in working under pressure and out of the box thinker
Skills:
Proficient in spoken and written English, Computer Literate (Micros POS, and Microsoft Office
operations), Driving
Job Responsibilities by sector:
Food and Beverage/ Hospitality
- Efficiently led and handled function requirements before, during and after every event.
- Handled inventory of stocks, updated listings and ensured sufficient supply.
- Ensure every staff have their respective station allocation
- Tackel every negative and positive comments to all the staff to make sure all issue will be
solve and change
- Checked patrons' identification in order to ensure that they met minimum age requirements
for consumption of alcoholic beverages.
- Follow the standard in the hotel,ensure to apply it to the staff
- Followed up with customers to ensure they are enjoying their meals and take action to correct
any problems.
- Organized and controlled the operations of a cocktail lounge or bar.
Page 1 of 4
DANILO SIMON ROSALES JR.
Mobile No.: 050-8408628 Email: dylanchinay22@yahoo.com Dubai, U.A.E
Telecommunications/ Customer Service
- Answered calls that pertain to business inquiries.
- Provided sufficient and relevant information satisfactory to the caller.
- Effectively answered calls and exercised diligence and patience.
- Handled courteous and business-like conversation with every caller.
- Gave definite information to callers.
- Followed all the rules and regulations prescribed by superiors.
- Relayed important information to callers accurately.
- Provided true and accurate data.
- Punctual and achieved targets within the specified time frame
Work Experiences:
Signature hotel October to present
FnB Supervisor
Boracay night club,Asiana hotel,dubai
Hanabi Japanese Restaurant, Asiana Hotel, Dubai, UAE Aug 2012 – Sept2014
Capt. Waiter
Philippine Long Distance Telecommunication (PLDT), Philippines Jul 2011 - Dec 2011
Call Center Agent (Bills and Payments)
Intelenet Global, Hilton Hotels Reservation, The Fort, Philippines May 2011- Jul 2011
Call Center Agent(hotel reservation)
Jumeirah Emirates Towers Hotel, Dubai, UAE May 2008 –Jul 2010
Page 2 of 4
DANILO SIMON ROSALES JR.
Mobile No.: 050-8408628 Email: dylanchinay22@yahoo.com Dubai, U.A.E
Waiter/ Bartender
Mc donalds, riyadh KSA. July 2006-2008
Service Crew
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Manila, Philippines
Bachelor of Library Information and Science
TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES, Manila, Philippines
Bachelor of Science in Marine Engineering
Personal Details:
Date of Birth: August 28, 1979
Age: 35
Height: 5ft. 8 inches
Birth Place: Manila
Civil Status: Married
Page 3 of 4
DANILO SIMON ROSALES JR.
Mobile No.: 050-8408628 Email: dylanchinay22@yahoo.com Dubai, U.A.E
Page 4 of 4

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DANILO SIMON ROSALES JR CV-1-1 (1)

  • 1. DANILO SIMON ROSALES JR. Mobile No.: 050-8408628 Email: dylanchinay22@yahoo.com Dubai, U.A.E Objective: To become part of a team in a dynamic environment that encourages professional and personal growth is an important career goal for me. I believe that I can add value to an organization with my extensive work experience in the fields of hospitality, customer service and telecommunications in addition to my personal strengths and skills. Personal strengths: - Effective leader with strong decision- making abilities - Trustworthy and efficient team player - Confident and pro-active - Detail- oriented problem solver and organized - Thrives in working under pressure and out of the box thinker Skills: Proficient in spoken and written English, Computer Literate (Micros POS, and Microsoft Office operations), Driving Job Responsibilities by sector: Food and Beverage/ Hospitality - Efficiently led and handled function requirements before, during and after every event. - Handled inventory of stocks, updated listings and ensured sufficient supply. - Ensure every staff have their respective station allocation - Tackel every negative and positive comments to all the staff to make sure all issue will be solve and change - Checked patrons' identification in order to ensure that they met minimum age requirements for consumption of alcoholic beverages. - Follow the standard in the hotel,ensure to apply it to the staff - Followed up with customers to ensure they are enjoying their meals and take action to correct any problems. - Organized and controlled the operations of a cocktail lounge or bar. Page 1 of 4
  • 2. DANILO SIMON ROSALES JR. Mobile No.: 050-8408628 Email: dylanchinay22@yahoo.com Dubai, U.A.E Telecommunications/ Customer Service - Answered calls that pertain to business inquiries. - Provided sufficient and relevant information satisfactory to the caller. - Effectively answered calls and exercised diligence and patience. - Handled courteous and business-like conversation with every caller. - Gave definite information to callers. - Followed all the rules and regulations prescribed by superiors. - Relayed important information to callers accurately. - Provided true and accurate data. - Punctual and achieved targets within the specified time frame Work Experiences: Signature hotel October to present FnB Supervisor Boracay night club,Asiana hotel,dubai Hanabi Japanese Restaurant, Asiana Hotel, Dubai, UAE Aug 2012 – Sept2014 Capt. Waiter Philippine Long Distance Telecommunication (PLDT), Philippines Jul 2011 - Dec 2011 Call Center Agent (Bills and Payments) Intelenet Global, Hilton Hotels Reservation, The Fort, Philippines May 2011- Jul 2011 Call Center Agent(hotel reservation) Jumeirah Emirates Towers Hotel, Dubai, UAE May 2008 –Jul 2010 Page 2 of 4
  • 3. DANILO SIMON ROSALES JR. Mobile No.: 050-8408628 Email: dylanchinay22@yahoo.com Dubai, U.A.E Waiter/ Bartender Mc donalds, riyadh KSA. July 2006-2008 Service Crew POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Manila, Philippines Bachelor of Library Information and Science TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES, Manila, Philippines Bachelor of Science in Marine Engineering Personal Details: Date of Birth: August 28, 1979 Age: 35 Height: 5ft. 8 inches Birth Place: Manila Civil Status: Married Page 3 of 4
  • 4. DANILO SIMON ROSALES JR. Mobile No.: 050-8408628 Email: dylanchinay22@yahoo.com Dubai, U.A.E Page 4 of 4