1. Ryan Law
ryan.law@live.co.uk
07708892914
PERSONAL INFORMATION
EXPERIENCE
I am a 24 year old graduate of the BA (Hons) Television and Radio course from Salford University, Media
City UK. I am seeking full or part time employment. I have a lot of experience in customer service areas
and am fully flexible. The majority of my career has been focused on retail however I also have bar,
catering, media, office and factory based experience.
Since moving back to Ireland I have worked in Costa coffee as a Barista and the Ineqe group as a sales
and marketing representative.
Personal Skills:
 Excellent communication and problem solvingabilities
 Excellent customer serviceand merchandisingabilities
Skilled atstaff training,mentoring and delegating
The Works (4 Years)
Sales Assistant, Key Holder, Supervisor, Shop Fitter
(Northern Ireland)10/2009 –09/2011,(Greater Manchester)08/2013- 07/2015
Responsibilities:
 Customer service
 Handlingdeliveries
 Trainingstaff
 Merchandisingstock
 Money handlingoperatinga till,cashingup,banking)
 Covering and refurbishingshops such as Antrim,Ballymena,Belfast,Bridgewater park,
Manchester, Blackburn,Bolton and Altrincham
 Shop fitting and openings in Blackburn,Bolton, Manchester and Antrim
 Managed a temporary additional Christmas shop
Key Skills Gained:
 Communication skillsdeveloped through working in a team and with customers
 Handlingstock and merchandisingin a busy environment
 Confident at working with many responsibilities
 Delegating and managing a team
 Knowledge of the working process within a retail industry
 Competency with mental arithmetic
 Various skills gained in the development process of bringing a shop from a zero stock file to fully
refurbished and operational
CostaCoffee
Barista
10/2015 – 12/2015
Responsibilities:
 Floor clearing
 Operatinga till
 Managingtemporary stock
 Industrial standard cleaning
 Drink makingand food serving
Key Skills Gained:
 Communication skillsdeveloped further through customer sales
 Knowledge of the working process within a catering industry
 Experience making professional standard coffee and similar products
 Knowledge of industrial cleaning chemicals and deep cleaning processes

2. CONTINUED
EDUCATION
ACHIEVEMENTS AND FURTHER EXPERIENCE
Most Recent References: Further references available by request
The Works (Salford) – 01618738037 –Managers name: Leighton Skinner (Mobile – 07429112955)
Salford University (Media City, Salford Quays)
09/2011 – 06/2014
BA (Hons) Television and Radio Degree (18 Unit courseincluding):
 Camera – Ability to understand a technically difficultsubject
 Professional Practice–Workingwith clients
 Fictional Production –Workingin a largeteam
 Factual production - Quick thinkingunder pressure
Final grade- 2 :1
Northern Regional College / Media Production (Ballymena)
09/2008 - 06/2010
BTEC National Diploma;
 Film and Video Editing Techniques - Distinction
 2D Animation - Distinction
 Corporate and Promotional Programme Production - Distinction
 Production Management – Distinction
 Presentation Techniques – Distinction
My Final Grades for the BTEC National courseareD,D,M (Distinction,Distinction,Merit)
Slemish Integrated College
09/2003 - 06/2008
8 GCSE Modules Including;
 English (Higher Tier) - B
 Mathematics - C
 SingleAward Science– C
 Have had work experience at ITV Manchester
 4 months working for “Crookedstone Handmade Garden Furniture” as assistantjoiner
 2 weeks in South Africa workingas assistantcamera operator for “Out in Africa DVD”
 Camera operator for a liveinternet game showbroadcastproduced by BBC Blast
 Travelled to Africa,Russia,Mongolia,Poland,Finland,Dubai,China,Helsinki,Canada,France,
Portugal,America and have worked closely with people of different cultures and backgrounds
 Covered bar work at Norwegian Blue Manchester
 Abseiled down the sideof the Europa Hotel for S.H.I.N.E, (a charity based in Ireland)
 A photograph taken by me was used for a lineof marketing label s for Jones Soda
 Have directed, managed and worked on a variety of photo shoots and filmingevents
Brand Fusion (Sportswear)
Sales Assistant
01/2013 – 08/2013
Responsibilities:
 Handlingdeliveries
 Operatinga till
 Opening and closingprocedures
Key Skills Gained:
 Advanced sales skills developed.Upselling,and various sales techniques developed
 Knowledge of the working process within a clothing related retail industry
 Understanding sizes and knowledge of materials, designs and the process of clothing retail