1. Curriculum vitae
PERSONAL INFORMATION Julie Standing
36, Gifford Close,, Cwmbran, NP44 7NX (United Kingdom)
07867315312
juliestanding1966@gmail.com
PERSONAL STATEMENT A Retail Store Manager with 13 years experience in Sales, Customer Service , Training and
Coaching , Store Operations, Merchandising and Promotions. In 2012 i achieved
recognition and success with my present company by winning their annual Manager of the
Year competition.
I am currently seeking a career change to which i could bring a positive attitude, hard work,
energy, organisation, integrity and a willingness to succeed.
WORK EXPERIENCE
03/07/2003–Present General manager in retail trade
Holland and Barrett, Nuneaton (United Kingdom)
My responsibilities are ;
Sales / achieving sales targets by meeting all company KPI targets.
Delivering excellent customer service.
Daily shop floor walk and health and safety compliance check.
Opening and Closing store using company office system.
Daily communications and briefs to associates.
Training and coaching fellow associates.
Stock rotation and date checking of all products.
Recording daily chiller temperatures.
Updating price tickets daily.
Executing promotions to company standard.
Merchandising all products to a high standard.
Accepting deliveries weekly and putting them away.
Till operation and cash handling.
Daily banking.
Cleaning.
Daily and weekly store administration.
Attending quarterly area manager meetings.
08/1997–03/07/2003 sales associate
Peacocks Stores Ltd, Cwmbran (United Kingdom)
Till Operating.
Customer service.
Filling shopfloor.
Taking in of deliveries.
01/05/1997–08/1997 Cash office clerk
House of Fraser, Cwmbran (United Kingdom)
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2. Curriculum vitae Julie Standing
Daily cashing up and banking for store.
Announcing on tannoy offers and promotions in store and also opening and closing of store to
customers.
Dealing with customer queries in store and via telephone.
Taking payments from customers for store credit cards.
05/03/1985–11/04/1989 Costing Clerk
Gwent Health Authority, Pontypool (United Kingdom)
Reconciling costs from various departments in the health authority which included salaries and
wages, travel, energy costs, vehicle and petrol, equipment in hospitals and health centres.
Liaising with Accounts to ensure that invoices had been paid.
Sending applications for employee loans to a finance company and arranging the monthly
repayments through their salaries.
EDUCATION AND TRAINING
01/09/1978–21/07/1983 GCE X 7
Llantarnam Comprehensive School, Cwmbran
Seven O Levels achieved,
Mathematics grade C, 1982,
English Language grade C, 1983,
Latin grade B, 1983
French grade C,1983,
German, grade C, 1983,
Religious Education grade C, 1983,
Geography grade C, 1983.
PERSONAL SKILLS
Mother tongue(s) English
Communication skills I have very good communication skills which i use daily in my current position as a retail store
manager. I brief, train and coach my team and interact fully with all our customers.
I also did a brief spell as a radio presenter between January and July 2014 for an online health and
well-being network which i enjoyed immenesly.
In 2007 i did 18 months of fundraising alongside two friends for a local charity. We raised £9000
between us. This also resulted in us trekking across a national park in South East Iceland over a six
day period.
Organisational / managerial skills I am currently responsible for a team of four people . I have previously managed a team of eight
people .
I manage and organise my time by noting my jobs on an in store computerised monthly planner.
I also keep a separate diary recording ' to do lists '.
I have been responsible for training and coaching my associates for 13 years.
I have achieved my annual sales targets regularly through this.
I am fully responsible for the daily operational running of my store.
In 1012 i went through a series of tests and interviews to win my company's Manager of the Year
annual competition.
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3. Curriculum vitae Julie Standing
Job-related skills My job related skills are;
Very good customer service experience, a strong knowledge of how to drive sales,a positive attitude,
respectful, a hard work ethic, organised, good communicator, interact well with peers and those in
authority, a willingness to succeed in all that i commit too.
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