1. Head of Commercial and Category Development, Connected Homes
Reporting into Managing Director, Commercial & Product Development, Connected Homes
London based
Permanent employment
Six figure salary
The Company
Our FTSE Client has 14+ million customers and generates £100’s million revenues. They have
created a new venture to develop new sources of value, developing new opportunities that
excite and engage customers by meeting the current and future needs and repositioning
their business and services for the future. This new team will be responsible for trying to do
things in a new way by taking a more entrepreneurial, agile, start up approach.
Building from the platform of this award winning product this role will lead and optimise the
development and management of products for Connected Homes, spotting, developing and
commercialising new opportunities, disruptive innovation and home automation that makes
customers lives easier.
The role will a suit a highly commercial passionate and experienced leader with excellent
entrepreneurial capability, who is autonomous, technologically savvy, comfortable with
managing significant ambiguity, and puts customers at the heart of everything they do.
This role will be required to interface, manage and influence leadership technology teams
and senior stakeholders internally as well as externally. You will work on strategic and
complex/non-standard assignments and you will manage direct and virtual teams of up to
10 across product and tech.
This role and the overall Product team will operate using Lean Start-Up and Agile
methodologies, focusing on rapid product development and validated learning through
customer insights at every stage of the development process.
Accountabilities
 End to end innovation, development, launch and management of products
 Overall accountability for the performance of the products P&L, including the
overall delivery of weekly and monthly product figures, performance against agreed
budgets
 Development of the product roadmap and strategy
 Creating distinctive customer propositions supported by credible business cases
 Ensuring that products delight customers, encourage frequent use and champion a
world class customer experience
 Utilising Lean start up methodologies for market and customer development and
working closely with technology partners in an agile environment
 Leading market and customer research
 Partnering with Head of Marketing and Commercial to develop effective branding,
marketing, sales and pricing
 Develop and manage strong relationships with customers, partners and
stakeholders within British Gas
 Cultivate groups of friendly customers for alpha and beta trials
abrs ltd Girdler House, Quebec Road, Henley-on-Thames, Oxon RG9 1EY
Tel: 01491-411020 Fax: 01491-414 112 Email: info@abrs.com
www.abrs.com

2. Experience
 Extensive knowledge and experience of developing and delivering consumer
oriented products ideally in a technologically enabled environment
 Willing and able to ‘get hands dirty’, working in a start-up environment
 Experience of an entrepreneurial environment with uncertainty, rapid change,
moving boundaries.
 Enthusiastic senior player able to engage with and inspire those around. Must be
able to gain the confidence of colleagues and influence at all levels
 Graduate level education and strong intellectual stature – ideally at least a 2:1 from
a top University
 A-Player with strong career trajectory and potential to succeed to next level
 Excellent planning and coordination skills
 Potentially have knowledge of working in Lean start-up or similar
You must be eligible to live and work in the UK. For further information please do not
hesitate to contact marklong@abrs.com or call using 07767336916
abrs ltd Girdler House, Quebec Road, Henley-on-Thames, Oxon RG9 1EY
Tel: 01491-411020 Fax: 01491-414 112 Email: info@abrs.com
www.abrs.com