1. Jill A. Owen, PHR/SHRM-CP
112 Pear Tree Place (940) 999-0208 - cell
Denton, Texas 76207 jillaowen@icloud.com - e-mail
Personal Assets
I am looking for a company that would allow me to effectively utilize my twenty three years of progressive HR
experience. I have the ability to build solid strategic partnerships with all levels of employees because of my work
ethic and problem solving ability. I have an excellent knowledge of employment laws. I am a highly proficient user of
Microsoft office, Outlook, Internet, HRIS ( UltiPro, ADP Enterrprise, Winflex, Reportsmith, JDE/Peoplesoft, CORT and
ABRA, WTK, Kronos Allpay, SAP, ADP e-time, netsecure and Executive Pay). Trained in Hay Compensation.
Gallup Strength Finders Participant. My talent themes are as follows:
Maximizer – One who seeks to take people and projects from great to excellent
Strategic - One who is able to see a clear direction through the complexity of a situation
Adaptability - One who is especially adept at accommodating to changes in direction and plan
Communication - One who uses words to inspire action and education
Positivity - One with a knack to bring the light side to any situation.
I bring to every endeavor unlimited energy, dedication, knowledge and experience in leadership positions, as well as, the desire
to grow both professionally and personally. I also contribute to any working environment a very outgoing personality and a
great sense of humor.
EXPERIENCE
HR Manager for Sysco North Texas Lewisville,Texas
7/2015-Present
Sysco North Texas is an operating company of Sysco Foods with 600 employees the Sysco North Texas is considered a “super
mega operating company. The OpCo is has the VPP designation from OSHA.
• Responsible for providing HR support on employee relations issues, including but not limited to, workplace violence,
harassment, bullying education and prevention,
• Creating a retention program that provides data and recommendation to upper management on reducing turnover.
• Educate leadership on relevant topics by conducting monthly managers meetings and Sysco Scoops.
• Oversee daily operation of the HR department and timely resolution of associate’s questions and concerns.
• Implement creative was to ensure 100% associate participation in company initiatives and annual “Sysco Speaks”
feedback resource.
• Building and sustaining strong relationships with every level of the organization.
Senior HR Manager for Chickasaw Nation, Department of Co m m erce,
Thackerville,OK 6/2007-11/2014
With 3500+ employees and over 19B in annual revenue the Department of Commerce of the Chickasaw Nation is responsible
for the management of all revenue generating businesses of the Chickasaw Nation American Nation. WinStar World Casino
and Resort is the world’s largest casino.
• Educate executive management and consult executive management in areas including, but not limited to, employee relations;
performance management; compensation; worker’s compensation and benefits
• Reduced turnover from 65% to 25%. Trained HR team, as well as, facility management teams to drive culture change and
program implementation.
• Educate senior leadership on HR’s value to the business. Built and sustained strong relationships; provided value added services,
programs and counsel to leadership teams.
• Responsible for the oversight of the following functions in addition to all traditional Generalist functions: compensation, recruiting,
HR technology, employee relations program administration, team/union awareness/avoidance and all HR special projects.

2. • Enhanced alignment of HR’s mission with that of the company. Conceptualized branding strategy for HR department tying into
overall brand of organization.
• Advise team regarding day –to-day activities to ensure legal compliance, confidentiality and consistency (FMLA, FSLA, Workers
Compensation, ADA, terminations, unemployment, benefits, etc)
• Create and oversee the implementation of multiple training programs that align with the strategic focus of the numerous facilities
supported by the HR team.
• Administer annual employee opinion/satisfaction survey analyze results to present to Executive Committee
• Responsible for overseeing the recruiting efforts of the Senior Recruiter for exempt and non-exempt positions via internet,
newspapers and job fairs hired over 1500 employees for expansion in 2009. WWCR continues to grow responsible for all recruiting
efforts.
• Member of the Executive Team at WinStar World Casino and Resort.
• Manage a Staff of 20 exempt and non- exempt staff members.
HR Manager for Freidman’s Jewelers, Irving Texas 2006-2007
Provide human resources support for retailer of approximately 5,000 employees in 15 states.
HR Generalistfor Metl-Span I,LTD, Lewisville,TX 2005- 2006
Provide human resources support for manufacturing plant of approximately 250 employees in 3 states.
HR Generalistfor Telvista,Inc.,Plano, TX
2003 – 2005
Provide human resources consultation and support to assigned call center clients. Provide HR support for 750 employees.
Benefits Manager for The M/A/R/C Group ,Irving, Texas 1999-2003
Provided benefits consultation and support to all employees, as well as, timely resolution to escalated claims issues.
HR/Training Manager for YES! Appliance and Furniture. Dallas,Texas
1998 –1999
Provided human resources support to all employees, as well as, designed and implemented employee training courses.
Eastern Region HR Generalistfor Ugly Ducking Corporation. Clearwater, Florida
1997 - 1998
Implemented Eastern Region HR office, as well as, provided HR support to all Eastern Region Employees.
HR/Benefits Generalistfor The YES! Group, Dallas,Texas 1995 –
1997
Provided HR and Benefits support and information to all employees
HR Generalistfor AccuBanc Mortgage, Dallas,Texas
1992 –1995
Provided HR Generalist and project support to the Mortgage Banking organization.
Education
Bachelors in Business Administration – University of Saint Thomas, Saint Paul, MN 1991
PHR- Professional Human Resources Certification – HRCI June 2009
SHRM-CP – SHRM 2015