1. Bec Senior
0412 650 135
bec.senior10@gmail.com
PROFESSIONAL PROFILE
Motivated and well presented individual with proven abilities in Customer Service. A
highly effective “people person” bursting with enthusiasm. Works well
independently or as a team member. Exceptional multi-tasking skills and
determined to gain a fulfilling retail role making use of skills and capabilities with a
prestigious company.
SKILLS AND ABILITIES
• Confident, reliable and detail-orientated
• Flexible and adaptable
• Approachable manner and able to build relationships with customers
• Excellent interpersonal & communication skills
• Maintaining a clean and safe work area
• Self-motivated
• Practical problem solver
• Excellent presentation
• ‘Can-do’ attitude
WORK HISTORY
Paul’s IGA
Cashier 2011-2013
• Customer service and locating the right product to suit their needs.
• Teamwork and supervising new employees who are in the process of
training.
• Closing up shop.
• Cleaning the registers, bins, and throwing out damaged/out-of-date
products.
• Handling cash/eftpos and counting float at end of shift.
Big W
Apparel Associate Nov 2014 – Present
• Processing clothing
• Working in fitting rooms
• Maintaining a clean work environment

2. • Taking and directing phone calls
• Customer service
• Assisting customers in finding items suitable to their needs
CERTIFICATES/TRAINING
• Certificate II in Animal Studies 2014
Boxhill TAFE
• Certificate II in Retail 2012
Paul’s IGA
• Certificate III in Childcare Services 2011
Boxhill TAFE
REFERENCES
Peter Hocevar
Fire Technician
Fire Shield
0409 113 303
Ben Kreunen
Technical Support
Officer
Melbourne University
0425 816 953