1. 1
Reem Ahmad Al Soradi
Bourj Al Atlal Building, Malaab Al Baladi, Tarrik Al Jadida
Beirut – Lebanon
Mobile: 00961-3-480059
E-mail: reemsr@yahoo.com
PERSONAL DATA
Date of Birth:
Place of Birth:
Gender:
Nationality:
Marital Status:
January 7, 1977
Al Mazraa, Beirut
Female
Palestinian
Single
SUMMARY OF QUALIFICATIONS
9 March 2013 – July 2013
Khatib for Construction & Contracting (KCC)
Quality Department ISO 9001:2008 (Management Representative)
REPORTING TO
Mr. Ali El-Khatib (Chief Executive Officer)
Ibn Al-Atheer Str. – Al-Jazira Tower Bldg.
Beirut – Lebanon
Tel.: 00961-1-700778
ISO Management Representative Duties @ Khatib for Construction & Contracting:
• Preparing and revising the QMS documents (namely Quality Manual, Quality system procedures and
other documentations).
• Ensure the needed processes are established, implemented, maintained and improved.
• Ensuring the compliance of all the functions as per the ISO 9001:2008 standard.
• Preparing Management Review Meeting Schedule and conducting Management Review Meeting.
• Preparing Audit schedules, Conducting Internal Audits, preparing audit reports, Writing
Nonconformity reports.
• Communicating to the Top Management on Quality issues / Non-conformists & Audit reports.
• Measuring & monitoring the process performance.
• Verify, Evaluate Corrective Action Reports and Preventive Action Reports.
• Creating ISO/Quality awareness for the associates by internal trainings.
• Review of Quality policy periodically.
• Time to time review of all the functions, to check the effective implementation of QMS.
• Representing the management during certification and surveillance audit.
• Promoting awareness of customer requirements.
• Coordination of Customers audits and Conduct of supplier audits.
• Support all plants for standardization of processes and documentation of technologies
• Support change management initiative in the organization.
• To conduct periodical audit in the plants to ensure effectiveness of the systems requirement and
adequacy.
• Regular statistical analysis of customer complaints and internal NCs and reporting suggested actions

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9 August 2005 – July 2011
Electro-Mechanical Technology Co.
(E M Tech) Assistant General Manager
REPORTING TO
Mr. Iyad Itani (General Manager)
Spears Str. – Union Bldg.
Beirut – Lebanon
Tel.: 00961-1-739265
EXTRA POSTS AT EMTECH
1- Prcing Team Leader
2- Human Resources Manager
3- Office Manger
4- Procurment Officer
Pricing Summary Duties @ EM TECH:
• Determines the cost of company’s quotations.
• Continually seeks ways to improve the pricing processes and updates associated policies and
procedures.
• Researching, establishing and updating pricing models for projects products and services to ensure
that their methodology complies with company policies and maximizes profitability.
• Follow price trends in the marketplace using industry databases, catalogs and other industry
sources.
• Work closely with General Manager to develop and roll out price models and strategies for their
company's different projects and service.
• Maintaining price lists, contributing content for sales proposals, reviewing price
quotes, generating pricing reports on sales revenue.
• Other duties and responsibilities as assigned.
Human Resources Summary Duties @ EM TECH:
• Recruiting and staffing logistics.
• Maintain knowledge of and ensure compliance with employment-related laws and regulations.
• Establish and maintain appropriate systems for measuring necessary aspects development.
• Maintain all personnel files and background investigation results, and other personnel records, and
ensure company is in compliance with all laws and regulations and demonstrates “best practices” in
regard to personnel information management.
• Monitor, measure and report on HR issues, opportunities and development plans and
achievements within agreed formats and timescales.
• Serve as a resource for team leaders in handling employee issues and assist them in counseling
employees, conducting evaluations, staff training, problem solving and consensus-building.
• Maintain awareness and knowledge of contemporary HR development theory and methods and
provide suitable interpretation to directors, managers and staff within the organization.
• Manage and develop direct reporting staff.
• Organizational and space planning.
• Ensure activities meet with and integrate with organizational requirements for quality management,
health and safety, legal stipulations, environmental policies and general duty of care.
• Employee orientation, development, and training.
• Policy development and documentation.
• Supervise the tracking of employee’s vacation, leaves, absences and attendance records.
• Prepare a variety of routine and special reports and MEMO’s as required.
• Make travel arrangements and reservations, deciding the daily allowance of trainees for the training
trips of company personnel.
• Perform personnel actions including performance appraisals, promotion approval, and disciplinary
actions.
• Advice employees on work matters, career development and personal problems, and organize

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employee programs such as first aid and other activities.
• Design, implement and maintain a performance appraisal/job evaluation system.
• IT management issue.
Assistant General Manager Summary Duties @ EM TECH:
• Solving problems except that kind of problems that need a crucial decision such as signing a
contract.
• Assist with classifying the documents based on importance level, answer phones and respond
quickly to any department problem.
• Oversee all employees and deals with accounting issues, invoices and receipts.
• Dealing with the clients and negotiating when necessary.
• Other tasks as assigned by the General Manager.
Office Manager Summary Duties @ EM TECH:
• Design and implement office policies.
• Establish standards and procedures / Organize office operations and procedures.
• Review and approve supply requisitions / Maintain office equipment.
• Assign and monitor clerical and secretarial functions /Recruit and select office staff / Orient
employees / Evaluate staff performance / Disciplining staff.
• Control correspondences / Design, organize, control filing system.
• Perform other related duties required.
Procurement Officer Summary Duties @ EM TECH:
• Helping to undertake the tendering, evaluation, placement and monitoring of a portfolio of
corporate contracts including the EM TECH purchasing program.
• Support and undertake projects for the value for money steering and report findings and make
recommendations to support change of policy.
• To have up to date knowledge of related procurement legislation including Lebanese and EU
regulations for public procurement.
• To assist in the selection of appropriate suppliers and contractors, to promote good procurement
practice with due regard to sustainability, ethical purchasing standards and whole life costing.
9 May 2005 – July 2005
Psychiatry Clinic
Executive Secretary
REPORTING TO
Dr. Abla Bsat Jumaa
Dr. Marwan Tabbara
Abed Al-Aziz Str. – HSBC Bldg.
Beirut – Lebanon
Tel.: 00961-1-747773
9 December 2004 – February 2005
Arab Tourism Channel
Playlist Conductor (Production Department)
REPORTING TO
Mr. Ali Fahed (Production Manager)
Salim Slam Str. – Al-Nakhil Bldg.
Beirut – Lebanon
Tel.: 00961-1-301295
9 October 2001 – October 2004
Electro-Mechanical Technology Co.
Executive Secretary & Accountant

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REPORTING TO
Mr. Ayad Itani (General Manager & Project Manager)
Mr. Ahamd Al-Hajj (Financial & Project Manager)
Spears Str. – Union Bldg.
Beirut – Lebanon
Tel.: 00961-1-739265
Executive Secretary Summary Duties@ EM TECH:
• Sorting & retrieving files
• Use and prepare formal forms
• Create and care for office forms
• Use and care for office filing system & Management
• Send and receive incoming & outgoing faxes, letters, & e-mails
• Prepare out-going mail
• Organize and list information from official papers
• Examine and sort business papers
• Receive and give information – communicate verbally with people inside and outside the office
• Schedule appointments
• Receive visitors
• Assist with HR functions
Accountant Summary Duties@ EM TECH:
• Keep accounting records
• Prepare invoices
• Troubleshooting payroll and employee benefits issues.
• Use and care for accounting office filing system
• Bank Reconciliation
• Perform other clerical duties within the Accounting Department.
9 July 1999 – September 2001
Doudar Educational Services & Counseling
Assistant Manager, Advisor / Coordinator Student Affairs & Accountant
REPORTING TO
Mr. Ali Doudar (Owner & General Manager)
Hamra Str. – Farah Bldg.
Beirut – Lebanon
Tel.: 00961-1-351186
Advisor/Coordinator Student-Affairs Summary Duties @ Doudar Educational Services & Counceling:
• Advisor - Coordinator Student Affairs
• Arrange and prepare student file package including Authenticated Certificates, and required
documents to get the letter of acceptance (I-20) for student
• Direct Contact with Universities & Colleges (USA, Canada, UK & Australia)
• Coordinator between Student & Embassy
• Prepare student inorder to meet the Visa Officer
• Sorting & retrieving files
• Create and care for office, universities, and embassy forms
• Follow-up office filing system
• Send and receive incoming & outgoing faxes, letters, & e-mails
• Prepare out going mail
• Organize and list information from official papers
• Schedule appointments with embassy

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9 April 1997 – March 1999
Malek Kaaki Architectural Design Office
Executive Secretary
REPORTING TO
Mr. Malek Kaaki (Owner & General Manager)
Verdun St. – UNESCO Center
Beirut – Lebanon
Tel.: 00961-1-785647
Executive Secretary Summary Duties @ Malek Kaaki Architectural Design Office:
• Receive visitors
• Schedule appointments
• Sorting & retrieving files
• Use and prepare formal forms
• Use and care for office and accounting filing system
• Send and receive incoming & outgoing faxes, letters
• Prepare out-going mail
• Examine and sort business papers
• Responsible of Coordinating daily operations and handling office tasks such as correspondence,
committee minutes, file management and database administration.
9 October 1996 – March 1997
Saudi Lebanese Tourism Co.
Secretary
REPORTING TO
Mrs. Sanaa Al-Shami (Executive Secretary)
Emile Eddeh St. – Chaar Bldg
Beirut – Lebanon
Tel.: 00961-1-742778
Secretary Summary Duties @ Saudi Lebanese Tourism Company:
• Receptionist
• Receive visitors
• Typist
• Care for office filing system
• Receiving & sending mails
WORKING AS SUBSTITUTE
9 February 2005
Overseas Consultants
Executive Secretary
REPORTING TO
Mr. Vahe Zavzadjian (Chairman – General Manager)
Clemenceau St. – Al-Tajer Bldg
Beirut – Lebanon
Tel.: 00961-1-368316
9 April 1999 – June 1999
Spectro
Executive Secretary
REPORTING TO
Mr. Fakhry Yazbeck (Managing Director)
Lebanon Television Str. – Dar Al Hanaa Bldg.
Beirut – Lebanon
Tel.: 00961-1-816666

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CERTIFICATES
• July 24, 1996 – September 14, 1996
I served as a trainee with UNRWA (Head Office, Bir Hasan)
Technical, Administration & Transport Departments.
• March 1997 – July 1997
Awarded Certificate in English Language at The British Council
EDUCATION
• October 1995 – September 1996
Norwegian People’s Aid (N.P.A), Vocational Training Center, Mar Elias.
Awarded Diploma in Business and Office Practice in September 1996.
Business Subjects:
Accounting and Bookkeeping, Statistics, Business- Arithmetic, Economics, Personnel
Management, Marketing, Commerce, Correspondence, Office Practice, and English
Language.
Skills:
English Typewriting (30 W.P.M.), Arabic Typewriting (30W.P.M.)
Short Hand (Gregg) (40 W.P.M.)
Computer Literacy:
DOS, Paradox (4.5), Word Perfect (5.1)
Windows, Microsoft Excel, Microsoft Word
Photo Shop (7.0)
Internet Explorer
Accounting Programs:
Peach Tree
Dolphin
• 1993 – 1995
Galilee Secondary School (G.S.S.), I accomplished first and second Secondary.
• 1992 – 1993
Makassed Secondary School for Girls, I completed fourth Intermediate.
LANGUAGES
Arabic: Mother Tongue
English: Well Spoken, Read, and Written
HOBBIES
Sports, Reading newspapers
ACTIVITIES
I very often shared in school festivals and activities.
I shared in Volleyball & Ping-Pong Teams at G.S.S.
• 1993 – 1995
Head of Information advertising Committee and the broad caster at G.S.S.

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REFERENCES
1. Mr. Tarek Al-Sayyed
Computer Consultant & Sales
ACI International
Rawche-Salaheddine Str. – Mehio Bldg.
Beirut – Lebanon
Tel.: 00961-3-748090
2. Miss Joumana Nasser
Consultant (Engineering Department)
UNISEF
Riad Al-Solh Str. – ESCWA Bldg.
Beirut – Lebanon
Tel.: 00961-3-593279
3. Mr. Ayad Itani
General Manager
Electro-Mechanical Technology (EM. Tech)
Spears Str. – Union Bldg.
Beirut – Lebanon
Tel.: 00961-3-810692
4. Mr. Ibrahim Shatila
CEO & Managing Partner
Quantum Trading Co.
Barbir Area
Beirut – Lebanon
Tel.: 00961-3-215295
5. Mr. Jamal Sakakini
Branch Manager
Bank Med
Tarrik Al-Jadida – Lebanon
Tel.: 00961-3-337476