Indian Railway and Tourism power-point

1. राजीव मिश्रा
Rajiv Mishra
सह – प्राध्यापक (आतिथ्य एवं पययटन)
Assoc. Professor (Hospitality & Tourism)
वेलकिग्रुप ग्रेजुएट स्कू ल ऑफ़ होटल एडमितनस्रेशन
Welcomgroup Graduate School of Hotel Administration
िणिपाल अकादिी ऑफ़ हायर एजुके शन, िणिपाल
Manipal Academy of Higher Education, Manipal
Indian Railways and Tourism
भारिीय रेल एवं पययटन

2. 1. Identify the relationship between Indian Railway (IR) and Indian Tourism
2. Discuss on ‘Incredible India’ and ‘Atithi Devo Bhavah’
3. Explain the Significance of IR in Tourism Promotion
4. List the Railway Zones
5. Describe IRCTC and its functions
6. Relate the “6-S” Framework of Tourism and IR
7. Summarize the Latest initiatives of IRCTC
8. Explicate on Railway Tourism
9. Recognize Tour/Luxury Trains of India
10. Outline on Railway Saloon and Carriage
Objectives
After this session, you should be able to:

3. रेल िंत्रायलय
भारि सरकार
पययटन िंत्रायलय
भारि सरकार

5.  Amazing
 Astonishing
 Unbelievable
 Beyond belief
 Surprisingly great
 Unimagined

6. Seven points of ‘Atithi Devo Bhavah’:
1. Samvedan Sheelta or Sensitization
2. Prashikshan or Training and Induction
3. Prerna or Motivation
4. Pramanikaran or Certification
5. Pratipushti or Feedback
6. Samanya Bodh or General Awareness
7. Swamitwa or Ownership
Components of ‘Atithi Devo Bhavah’:
1) Hygiene & Cleanliness
2) Conduct and Behaviour
3) Integrity and Honesty
4) Safety and Security

7. • The tourism in India cannot be possible
without the train journey since it is a
commonly used mode of public
transportation in the country.
• Trains are not only cheaper and reliable
mode of transport in India but also touch
almost all important and less important
places of tourism.
• They encourage tourism by offering
different promotional schemes, tour
packages, special trains, charter trains,
luxurious trains, coaches to tourist domestic
as well as foreign.
Indian Railways and Tourism

8. 1. How many Railway Zones (रेलवे जोन/अंचल) are there (in total)
in IR?
Quiz सािान्यज्ञान

9. भारिीय रेल
Second largest railway system in the world covering:
• 17 zones
• 65,000 km. of track (PW) laid across
• 7,000 stations
• 19,000 trains running everyday -
(12,000 passenger trains and 7,000 freight trains)
Which are these Zones (जोन) अंचल ?

10. Sl.
No.
9 Older Zones H.Q.
1. Northern Railway (NR)
उत्‍तर‍रेलवे
New Delhi
2. North Eastern Railway (NER)
उत्‍तर‍पूवव रेलवे
Gorakhpur
3. Northeast Frontier Railway (NEFR)
उत्‍तर‍पूवव सीम ांत‍रेलवे
Malegaon,
Guwahati
4. Western Railway (WR)
पश्चिम‍रेलवे
Mumbai
5. Southern Railway (SR)
दक्षिण‍रेलवे
Chennai
6. South Central Railway (SCR)
दक्षिण‍मध्य‍रेलवे
Secunderabad
7. South Eastern Railway (SER)
दक्षिण‍पूवव‍रेलवे
Kolkata
8. Eastern Railway (ER)
पूवव रेलवे
Kolkata
9. Central Railway (CR)
मध्य रेलवे
Mumbai
Sl.
No.
7 New Zones H.Q.
1. South Western Railway (SWR)
दक्षिण‍पश्चिम‍रेलवे
Hubli
2. North Western Railway (NWR)
उत्‍तर‍पश्चिम‍रेलवे
Jaipur
3. West Central Railway (WCR)
पश्चिम‍मध्य रेलवे
Jabalpur
4. North Central Railway (NCR)
उत्‍तर‍मध्य रेलवे
Allahabad
5. South East Central Railway (SECR)
दक्षिण‍पूवव मध्य रेलवे
Bilaspur
6. East Coast Railway (ECoR)
पूवव तट रेलवे
Bhubaneshwar
7. East Central Railway (ECR)
पूवव मध्य रेलवे
Hajipur
9 + 7 = 16

11. 2. Name the 17th Railway Zone (रेलवे जोन) and when was it formulated?
Quiz सािान्यज्ञान

12. Sl.
No.
2 Deemed Zones H.Q.
1. Kolkata Metro
(Received ‘Zonal Status’ on Dec. 29, 2010)
Kolkata
2. Konkan Railway
(Deemed to be ‘Zone’ for administrative purposes)
CBD (Central Business District) Belapur (Navi Mumbai)
3. Name the head-quarter of Konkan Railway.
Quiz सािान्यज्ञान
Sl.
No.
2 Deemed Zones H.Q.
1. Kolkata Metro
(Received ‘Zonal Status’ on Dec. 29, 2010)
Kolkata
2. Konkan Railway
(Deemed to be ‘Zone’ for administrative purposes) ? ? ?

13. “6 S” Framework of ‘Tourism Development’ which coincides with Policy Planning of ‘IR’

14. 4. Identify the logo?
Quiz सािान्यज्ञान

15. 5. Expand the acronym IRCTC.
Quiz सािान्यज्ञान
 Indian Railway Catering & Tourism Corporation Limited
(A Govt. of India Enterprise - Mini Ratna Company
 इंडडयन रेलवे के टररंग एंड टूररजि कॉपोरेशन मलमिटेड
(भ रत‍सरक र‍क ‍उद्यम‍ममनी‍रत्न‍श्रेणी-I)
 भारिीय रेलवे खानपान एवं पययटन तनगि

16. IRCTC

17. Get Food delivered on Train Berth
http://www.ecatering.irctc.co.in/eCatering/af/irctc/ecatering/eCateringSearchPage.do

19. 6. Which Indian brand of ‘menswear clothing and fashion
accessories’ has recently collaborated with IRCTC?
Quiz सािान्यज्ञान
Hint: It is a Mumbai based company

20. with

21. 7. Below is the mission statement (लक्ष्य वक्िव्य) of which Organization:
“Enhance customer services and facilitation in railway catering, hospitality,
travel and tourism with best industry practices".
Quiz सािान्यज्ञान
Vision Statement : कल्पना वक्िव्य/कथन
Mission Statement : लक्ष्य वक्िव्य/कथन
IRCTC

22. IRCTC
Objective:
1. To be a customer friendly company through constant innovation, technology driven and human
resource development.
2. Optimize resources, increase manpower productivity through quality product vending and
innovative marketing strategies.
3. Upgrade and consolidate catering services in the organized sector.
4. Expand areas of core competencies, enhance business opportunities through efficient public -
private partnerships to maximize generation of resources.
5. Imbibe strong and ethical work culture through teamwork, build and re-position Indian
Railways in the emerging services sector.
6. Evolve high standards of business ethics, quality management and effective cost control
measures.
7. Concern for the environment and heritage.

23. Railway Tourism
 Railway Tourism has seen excellent growth in India.
 Right from IRCTC's inception, it has undertaken dynamic marketing strategy with major tour
operators and State Tourism as partners for providing exclusive tour packages across the
country.
 IRCTC arranges for full train charters, coaches as well as reserved berth programmes through
regular trains for tourism purposes.
Other Innovative Services by IRCTC apart from “Internet Rail Reservation” through
www.irctc.co.in:
 There has been a latent demand in the country for ticket availability at the door-step.
 IRCTC has already developed this facility at Delhi, Chennai, Bangalore, Kolkata and Mumbai.
 Very soon the facility will spread to Hyderabad, Pune and Ahmedabad.

24. Railway Tourism
Food Plazas:
 IRCTC has firmed up plans to set up over 50-100 more multi-cuisine food plazas at major
railway stations throughout the country during 2018.
 The Food plazas will have contemporary decor, air conditioned ambience and round the clock
operation to suit passenger convenience with market driven competitive pricing.
Quiz सािान्यज्ञान
7. Identify the 3 digit number used by Passengers throughout India as
“Railway Call Centre” number.
Call Center No. 139
Interactive Voice Response System (IVRS)

25. Railway Tourism
Quiz सािान्यज्ञान
Rail Neer: Packaged Purified Drinking Water
Hint: (1) Delhi and (2) Bihar
(1) Nangloi [Delhi] and (2) Danapur [Bihar]
8. Identify 2 location of ‘Rail Neer’ plants in India. Name the place.

26. Indian Railway & Tourism
IR has came with a concept of “India Rail Tours”
Some of the tour/luxury trains are:
• Palace on Wheels
• Deccan Odyssey
• Golden Chariot
• Maharaja Express
• Royal Rajasthan on Wheels
• Buddhist Special (Maha - Parinirvan Express)
• Hill Trains / Toy Trains

27. Palace on Wheels
RAJASTHANTOURISM
RAJASTHANTOURISM DEVELOPMENT CORPORATION LTD. (RTDC)
(A Government Of Rajasthan Undertaking)

28. Deccan Odyssey

29. Golden Chariot
Bangalore || Mysore || Kabini || Hassan || Belur || Sravanabelagola || Hampi || Aihole & Pattadakal || Badami || Goa

30. Maharaja Express
Indian Railway Catering & Tourism Corporation Ltd.

31. Royal Rajasthan on Wheels

32. Indian Railway & Tourism – Semi Luxury Tourist Trains

33. Maha - Parinirvan Express – Buddhist Circuit Train Tour
• The Buddhist Circuit Train which is popularly known as Maha-parinirvan Express is a
tourist train, which was launched by IRCTC on March 28 2007, to attract Buddhist
pilgrims.

34. Hill Railways
Kalka - Shimla toy train offers tourist a breathtaking view of the Himalayan Peaks, snow
capped mountains, inviting trails, the heady fragrance of flowers....

35. Quiz सािान्यज्ञान
9. What is Railway “Saloon”?
10. What are “Carriage” in Railway?

36. • “Saloon” are coaches used by Senior Railway Officers for official tour
and travel during the course of inspection.
• It is also termed as ‘Saloon Car’ or ‘Carriage’.

37. !! Thank You !!
 The information in this presentation was compiled from sources believed to
be reliable for informational purposes only.
 This presentation is intended for educational purposes only and do not
replace independent professional judgment.
Disclaimer (अस्वीकरि):
राजीव मिश्रा
Rajiv Mishra