2. | ONBOARDING| OVERALL
clarify
everything that is about to
happen
build
the hype
attends
the first LC touchpoint
getting into their
routine
It will be
more personal
give
an overview
.
receive small tasks
prepare
build their
relationship and trust
interact together
3. | WELCOME BOOKLET
THE
I will have clarity on what
is about to happen Layout first steps & the
month’s timeline clearly
“I am excited for my first
team meeting.”
I will be included in any
internal communication
groups
Recap their JD & give an
acronym cheat sheet
“I feel reassured on what
is happening & my role.”
Note that in the 1st O2O
they’ll hear more why they
were selected (hype)
“I feel informed and
curious.”
THE
- This feels like a lot of
information at once
THE
- Everything is about to happen
so fast
- To align with plans/timeline they
already made before joining
clarify everything that is
about to happen
build the hype
Talent
Onboarding
None
4. | FIRST LC TOUCHPOINT
THE
I will meet the people in
my LC
Get to know the
members & leadership
body of the LC
I belong to something
bigger
I will be both excited &
nervous attending this
meeting
Show how the whole LC
works together & your LC
culture/environment
Excited to know my
buddy & my team
I will receive more
information & clarity,
being with the whole LC
Start a buddy program
for the first month to
support new members
I feel slightly
uncomfortable in a good
way, it’s something new!
THE
- I have to interact with new
people & I’m nervous
THE
- This is a lot of information &
new acronyms, I’m confused
- I’m just going to stick around
the new members: intimidated
attends the first LC touchpoint
getting into their routine
Talent
Onboarding
None
5. | FIRST TEAM MEETING
THE
I will have a better
understanding what will
happen in this are
Get to know each other, do a
bit of light team building
Excited to work with my
team more
I will feel connected and
included by my team
Get AIESEC email, create
EXPA account, take LDA,
add to any extra iCOMM
Anticipating first
conference
Give a brief rundown of
the function & the next
month in this area/role
I feel like I am going to
learn a lot
THE
- The old members seem bored
& not as engaged
THE
- Whoa, EXPA is a lot to
understand, kinda confused
- I feel a bit overwhelmed,
there’s a lot to do/coming up.
It will be more
personal give an overview
Talent
Onboarding
Team
Creation
6. | FIRST TASKS
THE
I will have some small
tasks to complete that
will prepare me
Help them connect with
their buddy & plan
something to do together
I feel like I understand
myself better
These tasks won’t be
overwhelming or too
time consuming
Have them take a
personality test &
understand what it means
I feel like I understand
the organization better
They should familiarize
themselves with the iCOMM
channels/platforms
I have the BEST buddy!
THE
- I need guidance & don’t know
how to do it by myself
- My buddy isn’t responding to
me, doesn’t seem engaged
- I forgot how to navigate EXPA
& our iCOMM Channels
THE
receive small tasks prepare
Talent
Onboarding
None
7. | FIRST O2O/TOUCHPOINT WITH TL
THE
To get to know my TL
better & bond Get to know each other,
build a personal connection
“I feel personally invested
in by my TL.”
To know why I was
chosen for this role
Explain why they were
chosen for your team
“I feel trusted & listened
to by my TL.”
To give my expectations &
thoughts, to understand my
TL’s expectations of me
Understand the first
impressions, answer any
Questions, set expectations
“I feel excited and
motivated to start & to
go to the conference.”
THE
- I don’t have any time for this or
want to make time for it
THE
- I don’t know why I need to do
this, what will happen
- My TL seems to just be checking of
a list & not invested in me during it
build
their relationship and trust interact
together
Talent
Onboarding
None
8. WHAT
TM PROCESS
& TS
HOW WE
ARE DELIVERING IT WHEN
WHO
DELIVERS
Meet new
people
people
from the LC
work
Development
9. WHAT
TM PROCESS
& TS
HOW WE
ARE DELIVERING IT WHEN
WHO
DELIVERS
what
happened in the
past
Functional
Team rules
Team
Management
tools and materials
AIESEC
