1. by Donje Putnam,
Professional Counter,
Awesome Person
& Believer in Accountability
Let me COUNT the
ways…
How accountability can motivate people and inspire loyalty.

2. Let me Count the Ways
Let’s COUNT the
ways to hold your
teams accountable!
We are going to learn why,
what, who, and how to hold
accountable.
Who better to help us count,
than THE COUNT?

3. Let me Count the Ways
1.

4. Let me Count the Ways
1. Why should you hold
people accountable?
Corporate culture
Dead wood
Fairness
Loyalty!

5. Let me Count the Ways
1. Why?
Corporate Culture
Dead Wood
Fairness
Loyalty!
DON’T HAVE TO DO EVERYTHING YOURSELF!

6. Let me Count the Ways

7. Let me Count the Ways
Research shows
More vigilant problem solving
Fewer mistakes
Better decision making
Co-operation

8. Let me Count the Ways
2. What?

9. Let me Count the Ways
Accountability is…
Assigning tasks and duties and making
sure people do them.

10. Let me Count the Ways
Accountability is not…
Micromanaging
Telling on peers
Looking for mistakes

11. Let me Count the Ways
Accountability is not…
Micromanaging
Telling on peers
Looking for mistakes to jump on

13. Let me Count the Ways
4. Who should you
hold accountable?

14. Let me Count the Ways
Who?
Those who answer to you
Those who work with you
Those who you work for (yeah, I mean
your boss!)
You!

15. Personal Accountability

16. Let me Count the Ways
Personal Accountability
Be clear about your role and limitations
Be honest
Apologize

17. Let me Count the Ways
3. How do you develop a
system of accountability
in your team?

20. DONJE IS HERE!

21. Feedback and change-open door
Say in new members
Be FUTURE FOCUSED.
Make sure employees understand WHY.
For the Group

22. Let me Count the Ways
For the Group and
Individual
Create clear expectations and standards.
IDEAS?

23. Let me Count the Ways
For Individuals
Create clear expectations and standards
Expectations at hire
Freedoms and limitations
Daily task list
Goals
Coaching

24. Let me Count the Ways
How?
What by when!!!

25. Let me Count the Ways
How?
Check to see that things are completed
Look for patterns of poor
performance
Spot check instead

26. Let me Count the Ways
How do you address
issues?
Address issues promptly!
Be fair
Be discrete
Accept apologies
Give positive feed back
5/1 ratio

27. Let me Count the Ways
Who/How?
Some folks just need more
follow up.

28. Let me Count the Ways
5. There is no five.
Sadly the Count
has only four, FOUR MUHAHAHA fingers.
Disturbing.

29. Let me Count the Ways
But here are some specific
examples
Adding consequences to
failing performances
Communicating the issues
Verifying performance
Calendars and monthly
checklists

30. People Like Clarity!
But not clear soft drinks.

31. Let me Count the Ways
Commitment
Commit to holding teams accountable
Commit to holding yourself accountable
Be in it to win it!

32. by Donje Putnam,
Professional Counter,
Awesome Person
& Believer in Accountability
Accountability is fair and loyal, hard-working employees are recognized
for their accomplishments. And creates a awesome Corporate Culture
and company where you want to work.
Bye-bye