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Customer Service Assessment Test - PMaps Psychometric Assessment

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PMaps Assessments
PMaps Assessments

PMaps Customer Service Assessment test is a Psychometric assessment tool to gauge the “Potential” of the candidates for a Customer Service job before they are hired.

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Website - www.pmaps.inWebsite - www.pmaps.in A UNIQUE PSYCHOMETRIC TOOL TO IDENTIFY EFFICIENT CUSTOMER CARE PEOPLE.
Website - www.pmaps.in What is Customer Service Assessment?  Customer Service Assessment - A Psychometric assessment tool to gauge the “potential” of the candidates for a Customer Service job before they are hired.  An assessment to gauge candidate’s inclination prevalent for serving customers for delivering high quality of service.
Website - www.pmaps.in Positive Impact of Customer Service Assessment: Reduce Cost & High ROI •Customer Service Assessment is 1) Cost effective tool 2) Predicting the Customer Service performance. 3) High ROI. Increase in Brand image •Customer Service Assessment helps 1) To give most accurate and holistic view of a candidate. 2) High Customer Satisfaction. 3) Improves the Company’s Brand Image. Predict good Customer Service Personnel •Customer Service Assessment helps 1) Improve Customer Satisfaction. 2) Improve workplace matrices like Employee retention. 3) Predict on-job performance, factors driving attrition. 4) Reduce cost to hire and Time to Hire.
Website - www.pmaps.in Industries that can get the benefit of Customer Service Assessment. Candidate profile: Min. Experience (years) 0 to 5 yrs Qualification UG : G : PG Age Group 18 to 25 years Customer Service Assessment DTH Hospitality FMCG BFSI Insurance Telecom
Website - www.pmaps.in Psychometric Assessment English Hindi Marathi Gujarati TamilKannada Bengali TeluguMalayalam Punjabi Assamese Oriya Multi Lingual Assessments for Multi culture Nation.
Website - www.pmaps.in Modes to conduct Customer Service Assessment? Desktop – Remote Application Tablet – Android/ iPhone App Laptop – Web URLMobiles - Android/ iPhone App Proctoring Enabled
Website - www.pmaps.in Thank You!! from PMaps Assessment For more information and Demo, Contact :– Vaibhav R. – 7709196077 / vrokade@pmaps.in Sameer B. – 9930031535 / sborle@pmaps.in Seema G. – sgupta@pmaps.in

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