1. Osama Hab Al-Rumman
* Kuwait City, State of Kuwait 8 ohabrumman@gmail.com, ( +965. 5019.8908
Objectives:
Seeking a challenging sales or sales management position with high performance technology
organization that utilizes significant experience and education to full potentials.
Profile:
¸ Proven customer relation and people management skills, negotiation and drive changes
influential skills, ability to make judgment calls, proven ability to establish/maintain strong
working relationship with team and business partners.
¸ Experience in sales planning and strategies, advertising campaigns, and successful public
relations efforts
¸ Ability to motivate teams to deploy marketing strategies and implementations within tight
time frames
¸ Cisco Home Networking certified
¸ At least 1 years' experience as an Assistant Merchandiser or similar
¸ Previous retail experience.
¸ Very good command in English.
¸ Good IT, numerical and analytical capabilities with good MS skills.
¸ Strong business and commercial acumen
¸ Highly motivated and enthusiastic.
Professional Experience:
Mohamed Naser Al-
Hajery & Sons Ltd.
(MNH) / Kuwait
Sales Manager May/2013–Present
Focusing on selling company’s Consumer Health Care & Electronics/ services to business, governmental
organizations, and individuals:
¸ Approaching potential customers with the aim of winning new business and maintaining good
relationships with clients.
¸ Relationship building, researching the market and related products, and presenting the products &
service in a structured professional way face to face.
¸ Involve in direct selling to the consumer or end user, listening to customer requirements and
presenting appropriately to make a sale.
¸ Maintaining and developing relationships with existing customers and responding to incoming email
and phone enquiries.
¸ Acting as a contact between the company & existing and potential markets, negotiating the terms of
an agreement and closing sales.
¸ Collecting market and customer information’s, representing the company at trade exhibitions,
events and demonstrations
¸ Negotiating on price, costs, delivery and specifications with buyers and managers.
2. ¸ Challenge any objections with a view to get the customer to buy, advising on forthcoming product
developments, and discussing special promotions.
¸ Create detailed proposal documents, often as part of a formal bidding process, which is largely
dictated by the prospective customer.
¸ Liaising with suppliers to check the progress of existing orders, checking the quantities of goods on
display and in stock, recording sales, and order information’s.
¸ Reviewing sales performance, aiming to meet or exceed targets, gaining a clear understanding of
customers' businesses and requirements, and making accurate, rapid cost calculations and providing
customers with quotations.
¸ Act as a sales manager when sales manager out of country.
¸ Planning and analyzing monthly/ yearly targets and work with the team in order to achieve it.
¸ Collect both sales team and consumers feedback about our products and services and work to
improve it.
¸ Plan marketing activities to boost the sales to the maximum
¸ Competitors monitoring.
¸ Staff appraisal, recruitment & performance.
Carrefour / Kuwait Sales Manager 2007–April/2013
Manages sales of Carrefour’s products and services, ensuring consistent, profitable growth in sales
revenues through positive planning, deployment and management of sales personnel:
¸ Identifies objectives, strategies, and action plans to improve short/long-term sales and revenues
¸ Direct the sales team and provide leadership towards the achievement of maximum profitability and
growth in line with company vision and values
¸ Establish plans and strategies to expand the customer base in the marketing area and contributes to
the development of training employees educational programs
¸ Manage sales and sales support staff, coordinate company proper resources to ensure efficient and
stable sales results
¸ Review sales roles progress, collaborate with department head in establishing and recommending
the company most realistic sales goal, negotiates sales price, and discounts
¸ Educates sales team by establishing programs/seminars in the areas of new account sales growth,
profitability, improved presentation strategies, competitive strategies, level of sales support,
management of expenses, and business/financial issues on contracts
¸ Maintain knowledge of current sales/ offers and promotions, policies regarding payment and
exchanges, S/M in photo, watch CDS, after sales services, and security practices
¸ Recommend enhance operations procedures, like recognizing security risks of thefts, and ways to
prevent or handle these situations
¸ Describe merchandise and explain use, operation, and care of merchandise to customers as needed
¸ Directly managed computer/IT, Mobile/Camera, Watches/goods, and appliances full business cycle,
which includes but not limited to contacting supplier, stock take , display, stock-turnover.
¸ Insure lowest price given to the customers as per company standards.
Noore Al Arabia (KWT) Real-Estate Marketing 2006-07
Direct sales representative, under general supervision, responsible for the direct sale of properties within
an assigned geographic area
3. CV CJDW (Indonesia) Sales Supervisor 2002-06
Worked with CV CJDW Gallery / Damarjati Jepara Central Java, Indonesia:
¸ Responsible for the direct sale of company products and services to customers
¸ Provided technical information and demonstrates company products
¸ Insures that all sales meet or exceed all activity standards for prospecting calls, appointments,
presentations, proposals and closes
¸ Sets examples for sales in areas of personal character, commitment, organizational and selling skills,
and work habits
¸ Conducts regular coaching and counseling with sales to build motivation and selling skills
¸ Maintains contact with all clients in the market area to ensure high levels of client satisfaction
Internet café (Jordan) Café In charge 1997-02
¸ Officer / manager, Hab Al Rumman Internet café, Jordan
¸ Performed business and customer full life cycle management and interface
Sunrise Travel (Jordan) Ticketing & Tour-Guide
1995 – 97
¸ Sunrise Tour and Traveling, ship, Trans, and Cargo
¸ Managed / handled customer interface, tickets, travel systems
¸ Tour Guide
Education:
¸ 1999, Computer Diploma, Al Watan Alrabi College, Amman, Jordan
¸ 1996, Ticketing Diploma, Al Watan Alrabi College, Amman, Jordan
¸ Additional training/certificates
. Standards management - Commercial Management (Level 1-3)
. Standards management - Business Cycle
. Standards management - Human management
. Standards management - Work on the selling area
. Senior Manager Mission
. Permanent Responsibilities
. Cisco Home Networking / Linksys Products
. Security Shrinkage
. SM Money Management
. Duty Manager
. BC sleeping Stocks
. HP costumer products
. MSI Computers Toshiba satellite laptops IBM Computers
Languages:
¸ Fluent in Arabic, good business command of English and Indonesia languages.