Hassan Omara is an Egyptian national seeking a position in marketing and sales. He has over 15 years of experience in sales management and business development roles in the telecommunications industry. Currently he is the Commercial Director at NATCOM, where he leads business development, sales, customer service and marketing teams. Previously he held roles as Sales Manager, Sales Supervisor, and Shop Manager at various telecommunications companies. Omara has a BA in social work from Ain Shams University and is fluent in English and Arabic. He is seeking to utilize his competitive intelligence, market research, and leadership skills.

1. Hassan Omara
PERSONAL
INFORMATION
Hassan Sayed Omara
10,Mohamed Ali Ghalab ST, Hadayk El-Koba , Cairo, Egypt
012293111930224531814
hassan_omara2000@hotmail.com
Sex Male | Date of birth 27/08/1982 | Nationality Egyptian
JOB APPLIED FO POSITION
PREFERRED JOB
STUDIES APPLIED FOR
PERSONAL STATEMENT
A competitive intelligence professional looking for difficult tasks in
marketing and sales. Background: Swot Analysis, Market research
WORK EXPERIENCE
(12015 - NOW) Acting as Commercial Director
National company for communications "NATCOM"
▪ The commercial director acts at a high level to develop and implement market and business
development strategies. This includes identifying new opportunities, developing new client
relationships, creating business proposals and writing bids. You take the lead on managing client
relationships and ensure that the board and management team are kept informed of market
opportunities and business development. On the management side, you lead the business
development, sales, customer service and marketing teams. You also have ultimate responsibility
for managing the directorate budget
Business or sector authorized agent for orange "Telecommunications"
(12009 – 122014) Sales manager " Retail Dep. "
National company for communications "NATCOM"
▪ Responsible for obtaining profitable results through the sales team by developing the team
through motivation, counselling, skills development and product knowledge development.
▪ Manage the sales administration function, operational performance reporting, streamlining
processes and systems wherever possible, and advising senior management on maximising
business relationships and creating an environment where customer service can flourish.
▪ Responsible for managing the sales team, developing a business plan covering sales, revenue,
and expense controls, meeting agreed targets
▪ Assist in the development of the annual marketing plan, specifically advising on: realistic forecasts
for each product and territory (based on historical data, market trends, competitive activity,
promotional strategy and sales effort), realistic costs of operating the sales force; and sales
promotion programme plans.
▪ Ensure that all sales representative activities are in accordance with the guidelines of the
Medicine Australia’s Code of Conduct.
▪ Responsible for the planning, recruitment, direction, organisation and control of sales managers
and sales representatives to accomplish specific objectives.
▪ Responsible for monitoring the performance of the sales team by establishing a system of reports
and communications involving sales reports, cyclical sales meetings, sales newsletters and
electronic bulletins.
▪ Plan and implement a specific appraisal system that describes the responsibilities and
performance standards for each member of the sales team, set individual territory sales and
commission targets and administer the commission plan.
Business or sector authorized agent for orange "Telecommunications"
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2. Hassan Omara
(12008 – 122008) Sales Supervisor "B2B department "
National company for communications "NATCOM"
▪ Manage retail staff, among which includes people working on the floor, and the cashiers
▪ Meet financial goals by analysing variances; initiating corrective actions in preparing an annual
budget; formulating pricing policies and scheduling expenditures
▪ Make sure pricing is correct
▪ Work on store displays
▪ Attend trade shows in order to identify new services and products
▪ Recruit, Coach, counsel, discipline and train employees
▪ Evaluate self-on-the-job performance, as well as other staff
▪ Identify market trends that appeal to customers
▪ Ensure products are clean and ready to be displayed
▪ Approve contracts with store vendors
▪ Maintain inventory and ensure items are in stock
▪ Analyse financial statements in order to enhance profit making opportunities
▪ Ensure promotions are accurate and in tune with company’s standards
▪ Utilize computers to record sales figures, for data analysis and forward planning
▪ Make sure that health and safety measures are met
▪ Monitor local competitors
▪ Ensure that hours of operation are in compliance with local laws
▪ Maintain health and safety measures and store’s cleanliness
▪ Organize and distribute staff schedules
▪ Preside over staff meetings
▪ Help, drive, motivate, and encourage retail sales staff to achieve sales targets
▪ Handle customer complaints, issues and questions.
Business or sector authorized agent for orange "Telecommunications"
(2005 – 122007) Shop manager
National company for communications "NATCOM"
▪ Completes store operational requirements by scheduling and assigning employees; following up
on work results.
▪ Maintains store staff by recruiting, selecting, orienting, and training employees.
▪ Maintains store staff job results by coaching, counselling, and disciplining employees; planning,
monitoring, and appraising job results.
▪ Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing
variances; initiating corrective actions.
▪ Identifies current and future customer requirements by establishing rapport with potential and
actual customers and other persons in a position to understand service requirements.
▪ Ensures availability of merchandise and services by approving contracts; maintaining inventories.
▪ Formulates pricing policies by reviewing merchandising activities; determining additional needed
sales promotion; authorizing clearance sales; studying trends.
Business or sector authorized agent for orange "Telecommunications"
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3. Hassan Omara
(2003 – 122005) Area supervisor
Game Valley
▪ Train the employees to work efficiently to ensure smooth and continuous operations
▪ Select new candidates by taking interviews whenever necessary
▪ Maintaining the employee attendance records and leave reports
▪ Assisting various policies to the management staff that would help in meeting business goals
▪ Managing appraisals and performance evaluation for employees
▪ Performing the locker assignment and uniform distribution to the new recruited employees
▪ Develop a working environment that is safe and achievement oriented
▪ Implementing the production plans with respect to the approved schedule
▪ Monitoring the on-going work and identifying the problems if any
▪ Finding appropriate solutions to the identified problems
▪ Initiate continuous improvements of technology and procedures for operating excellence
▪ Providing proper customer service by responding to their questions and complaints in a timely
manner
▪ Develop disciplinary and behavioural standards for the employees and efficient working of the
organization
▪ Supervising the daily operations branch office
▪ Ensuring that the employees are following safe work practices and company standards
▪ Keeping track of the expenses and developing operating budget
▪ Reviewing the plans of correction and approving them if necessary
▪ Communicating with the staff and employees to understand the problems and other important
aspects
Business or sector P.S - computer games - IT solutions
(2000 – 122003) Shop manager
Trix
▪ Completes store operational requirements by scheduling and assigning employees; following up
on work results.
▪ Maintains store staff by recruiting, selecting, orienting, and training employees.
▪ Maintains store staff job results by coaching, counseling, and disciplining employees; planning,
monitoring, and appraising job results.
▪ Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing
variances; initiating corrective actions.
▪ Identifies current and future customer requirements by establishing rapport with potential and
actual customers and other persons in a position to understand service requirements.
▪ Ensures availability of merchandise and services by approving contracts; maintaining inventories.
▪ Formulates pricing policies by reviewing merchandising activities; determining additional needed
sales promotion; authorizing clearance sales; studying trends.
Business or sector P.S - computer games - IT solutions
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TRIX

4. Hassan Omara
EDUCATION AND TRAINING
REPLACE WITH DATES
(FROM - TO)
BA of social work "Ain shams university " Replace with
EQF (or other)
level if relevant
PERSONAL SKILLS
MOTHER TONGUE(S) Arabic
OTHER LANGUAGE(S) UNDERSTANDING SPEAKING WRITING
LISTENING READING SPOKEN
INTERACTION
SPOKEN
PRODUCTION
English C1 C1 C1 C1 C1
Levels:A1/A2: Basic user - B1/B2: Independent user - C1/C2 Proficient user
Common European Framework of Reference for Languages
COMMUNICATION SKILLS ▪ good communication skills gained through my experience as sales manager
▪ negotiation skills gained through my sales industry career
ORGANISATIONAL /
MANAGERIAL SKILLS ▪ leadership (currently responsible for a team of more than a 300 people all over Egypt)
▪ Decision Maker gained through my career
▪ problem solving skills gained through my whole experience as a supervisor then a sales manager
then a commercial director
JOB-RELATED SKILLS
▪ good command of quality control processes (currently responsible for quality audit under the
observation of NTRA )
▪ training skills (currently responsible for training section heads staff )
DIGITAL COMPETENCE SELF-ASSESSMENT
INFORMATION
PROCESSING
COMMUNICATIO
N
CONTENT
CREATION
SAFETY PROBLEM
SOLVING
PROFICIENT
USER
PROFICIENT
USER
PROFICIENT
USER
PROFICIENT
USER
PROFICIENT
USER
Levels: Basic user - Independent user - Proficient user
Digital competences - Self-assessment grid
Computer skills
▪ good command of office suite (word processor, spread sheet, presentation software)
▪ good command of photo editing software gained as an amateur photographer
DRIVING LICENCE Full, clean
ADDITIONAL INFORMATION
PUBLICATIONS
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5. Hassan Omara
PRESENTATIONS
PROJECTS
CONFERENCES
SEMINARS
HONOURS AND AWARDS
MEMBERSHIPS
REFERENCES
CITATIONS
COURSES
CERTIFICATIONS
▪ 2015: salsa training "coaching staff in quality and performance "
▪ 2015: commercial methodology "success rate – ASP – business case"
▪ 2014: Management skills " sandwich methods – employee relationships"
▪ 2013: TNT
▪ 2005 – 2007: network administrator
▪ 2003-2004: IT solutions
▪ 2015: Appreciation certificate from Mobinil " success rate "
▪ 2012: Appreciation certificate from Mobinil " basket sales "
▪ 2010: Appreciation certificate from Mobinil " best achiever blackberry ".
ANNEXES
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6. Hassan Omara
PRESENTATIONS
PROJECTS
CONFERENCES
SEMINARS
HONOURS AND AWARDS
MEMBERSHIPS
REFERENCES
CITATIONS
COURSES
CERTIFICATIONS
▪ 2015: salsa training "coaching staff in quality and performance "
▪ 2015: commercial methodology "success rate – ASP – business case"
▪ 2014: Management skills " sandwich methods – employee relationships"
▪ 2013: TNT
▪ 2005 – 2007: network administrator
▪ 2003-2004: IT solutions
▪ 2015: Appreciation certificate from Mobinil " success rate "
▪ 2012: Appreciation certificate from Mobinil " basket sales "
▪ 2010: Appreciation certificate from Mobinil " best achiever blackberry ".
ANNEXES
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