1. NICOLE CHLOPECKI 16 Jennifer Rd. | Glenville, NY 12302
518.878.1033 | nchlopec@nycap.rr.com
MEETING AND EVENT MANAGER AND MARKETING MANAGER
■ Proactive and innovative sales and marketing professional with a
demonstrated record of achievement creating and executing sales
initiatives, developing new business, exceeding quotas, and forging
productive relationships that drive revenue generation.
■ Collaborate with colleagues, clients, key industry leaders, and
stakeholders to build consensus for the adoption of new ideas and
programs.
■ Serve as a trusted business partner and client advisor to identify
needs and deliver solutions that meet outlined objectives.
■ Leverage exceptional leadership skills to motivate staff and drive a
team effort predicated on accountability and operational excellence
to achieve goals.
■ Exhibit flexibility and adaptability; successfully address various
initiatives with diverse industry exposure with exposure to
hospitality, pharmaceutical, travel and leisure.
PROFESSIONAL EXPERIENCE
THE PATIENT EXPERIENCE PROJECT • Saratoga Springs, NY 2013−Current
Meeting & Event Manager
Led a team of two that oversaw logistics planning and execution of corporate events, including global stakeholder,
advisory board, and patient and caregiver meetings; strategy meetings and round table discussions with key
decisions makers for large pharmaceutical companies. Collaborated with clients to define objectives and deliver
exceptional results that produced enduring relationships. Oversaw site selection, vendor negotiation, marketing
and advertising campaigns, attendee registration, and meeting logistics, including travel, hotel, speakers, catering,
and equipment procurement. Trained, mentored, and developed staff. Maintained compliance with
pharmaceutical guidelines and industry regulations where applicable.
Select Highlights:
■ Developed and instituted meeting and educational tools; organized contracts, logistical binders, and
meeting files, which streamlined processes and implemented protocols to standardize event planning
and execution.
■ Established a framework and created program implementation guide, a complete-step-by-step
manual on planning a successful program.
■ Delivered 15-18 meetings for clients, orchestrated three high-level internal corporate stakeholder meetings,
15 patient and caregiver advisory board meetings, and administered $1.2 million project budget annually.
■ Negotiated contracts with multiple vendors and suppliers, with a strong focus on a reducation in annual
expenses.
■ Championed several patient and caregiver advisory boards; gathered feedback and input on the best
way to promote and educate audiences on drugs and programs. Leveraged data to develop high-impact
programs to meet client goals.
■ Researched, sourced, negotiated, secured, and managed vendor relationships, including food and
beverage, production, entertainment, transportation, housing, and security service providers.
■ Oversaw marketing initiatives for events; designed and distributed print and electronic collateral.
CORE COMPETENCIES
Events Planning & Orchestration
Sales, Marketing & Business
Development Strategies
Budget Administration & Cost
Containment Initiatives
Client Cultivation & Relationship
Management
Team Collaboration & Leadership
Process Development & Reengineering

2. NICOLE CHLOPECKI, PAGE 2 518.878.1033 | nchlopec@nycap.rr.com
PROFESSIONAL EXPERIENCE - CONTINUED
MVP HEALTHCARE • Schenectady NY 2010 - 2013
Marketing Manager
Provided support to help foster overall growth through acquisition and retention marketing strategies by ensuring
positive experiences of key customers such as employer groups and individual members that have MVP.
Select Highlights:
■ Facilitated collateral development around new product offerings, technology deployment and
wellness initiatives so as to drive overall execution of marketing strategy
■ Provided marketing guidance to ensure that key client-facing operational processes promote a positive
customer experience and that marketing communications messaging is aligned with product
positioning and other strategic objectives
■ Collaboarted with e-communications team to ensure that product messaging is consistent across all
channels
■ Developed and assisted in the deployment of direct marketing campaigns
Pharmacy Coordinator
Primary responsibility was to partner with key team members of member services, operations and marketing to
identify and resolve issues related to Consumer Directed Health Plans.
Select Highlights:
■ Communicated and coordinated with external pharmacy benefit management partner on all pharmacy
related member or employer group issues
■ Partnered with marketing team to identify a need for new customer collateral to drive member
awareness of Pharmacy related benefits and medco utilization
■ Partnered with internal key stakeholders to ensure that all messages and language on in the review of
www.mvphealthcare.com was clear and consistent
PALIO COMMUNICATIONS • Saratoga Springs, NY 2007- 2010
Account Supervisor
Cultivated and maintained relationships with over 6 key clients with annual budgets of over $3M. Partnered with
key internal strategists to idenfity and recommend tactical opportinuies that were consistent with client objectives
and strategies.
Select Highlights:
■ Responsible for leading strategic development discussions and client presentations
■ Partnered with clients to develop effective strategic and tactical plans and the services to support them
■ Collaborated with various media vendors to identify innovative ideas to enhance the product presence
in the marketplace
■ Ensured that all all materials, across all media vehicles, were consistent with the product message and
to ensure that they aligned with strategic objectives
■ Managed the internal team of 6 team members and partnered with creative services team leader to
manage and lead the team in all aspects of project development, planning and execution and ensure all
work is consistent with Palio standards
■ Provided daily management direction to two direct reports
■ Responsible for leading all client meetings/conference calls and generating follow-up reports,
including client contact reports, actions requests, job open meetings and other team meetings
■ Coordinated account workload and managed internal and external communications from the agency
team
■ Oversaw the estimating and billing processes and manage client demands vs agreed budget

3. NICOLE CHLOPECKI, PAGE 3 518.878.1033 | nchlopec@nycap.rr.com
PROFESSIONAL EXPERIENCE - CONTINUED
Account Executive
Select Highlights:
2006-2007
■ Served as the primary client contact on a project management level
■ Identified tactical opportunities that were consistent with the strategic objectives
■ Proactively identified the impact of client changes and was responsible for troubleshooting viable
options based on the clients needs, and strategic objective and to identify the necessary requirements to
ensure the projects could be completed within the agreed upon timeline
■ Responsible to take all projects through completion and to review all final pieces prior to client sign
off to ensure all messages were consistent across all materials
■ Researched and summarized pertinent literature and competitive promotional material for the client
and agency team
■ Interfaced with project management to track projects and workflow
NATIONAL MEDICAL HEALTH CARD • Latham, NY 2005-2006
Account Manager
Acted as a single point of contact between cients and all internal departments. Was responsible for the
management of over 15 clients, with the largest being MVP Healthcare with over 700,000 members.
Select Highlights:
■ Developed complete understanding / gained tremendous depth of knowledge of Pharmacy Products
and PBM to MVP Healthcare relationship
■ Assisted managed care, union, and employer group clients with understanding of prescription drug
claim systems, pharmacy terminology, industry trends and company practices
■ Presented client business management and human resources staff with utilization reviews and
strategies to improve overall care of client membership while managing and containing costs
■ Negotiated contract rates and fee schedules on behalf of clients
■ Presented quality information to employees regarding their prescription benefits
■ Promoted branding and sales of NMHC Specialty and Mail Order Pharmacy Services
■ Developed effective policies regarding preferred physicians
Account Coordinator 2003-2005
Select Highlights:
■ Responsible for directly responding to customers on member issues, benefit set up and reports
■ Partnered with benefit administration department to ensure correct benefit set up is in place
■ Spearheaded all benefit changes as well as website changes for MVP Healthcare
■ Prepared all client and member mailings pertaining to benefit changes and NMHC updates
■ Self trained on RxClaim to assist with the implementation of plan benefits
Supervisor, Member Services 2001-2003
Select Highlights:
■ Directed the daily activities of eighteen member services representatives
■ Provided accurate and timely reports to upper management, and external clients on a weekly and
monthly basis
■ Responsible for the development and implementation of all departmental policies and procedures
MAPINFO • TROY, NY 1999 – 2001
Supervisor, Customer Service
■ Independentaly supervised and directed four customer service representatives

4. NICOLE CHLOPECKI, PAGE 3 518.878.1033 | nchlopec@nycap.rr.com
PROFESSIONAL EXPERIENCE - CONTINUED
■ Oversaw representatives assisting customers with concerns regarding order status, maintenance,
upgrades, internet products and services
■ Coordinated all cross departmental communication and projects
■ Recognized for achievements and growth through two promotions
EDUCATION
COLLEGE OF SAINT ROSE • Albany, NY
Masters of Business Administration, 1999
SIENA COLLEGE •Loudonville, NY
Bachelor of Science, Marketing Management, 1997