Paul Agyei is seeking a communications position where he can utilize his public relations expertise. He has experience crafting strategic communication plans and building meaningful connections. Currently he works as a national service person for the Ghana Revenue Authority, where his duties include assisting taxpayers, analyzing financial data, and ensuring compliance. He is also the founder and social media manager of Sameday Foodstuff Delivery Services.

1. PAUL NANA AGYEI
Email: paulagyei399@gmail.com
Phone number: +233-55-2383290
CAREER OBJECTIVES:
• To be part of an organization where I will be able to contribute to the growth and development of a
business while being developed and equipped for success.
• To secure a Communications position where I can contribute my quota to the strategic focus of a
growth-oriented organization and ready to explore the opportunities and challenges that the role brings.
PROFESSIONAL/CURRENT SUMMARY:
I excel in the world of public relations, where I help companies and influential individuals effectively share
their stories. I have a deep understanding of how businesses operate, what the general public thinks, and
how the media works. My expertise lies in crafting clear and smart communication strategies to ensure that
the right messages are conveyed. Building meaningful connections is my forte, and I achieve this by
speaking in a straightforward and persuasive manner. By combining these skills, I contribute to creating a
strong and positive presence for my clients in the public eye.
EDUCATION:
University of Professional Studies, Accra August, 2018 - August, 2022
Bachelor of Arts (Public Relations Management)
Mpraeso Senior High School 2012 – 2015
General Art (French, literature, government,Economics)
PROFESSIONAL/WORK EXPERIENCE:
Ghana Revenue Authority, National Service Personnel
November 2022 – October 2023
● Assisted in the development of a national service program to help disadvantaged communities.
● Organized and facilitated meetings with local stakeholders to discuss community needs.
● Participated in training sessions on how best to engage with diverse groups within the community.
● Developed relationships with other organizations working towards similar goals as part of the
national service program.
● Created reports for senior management on project outcomes and successes. Handled the collection
of delinquent taxes and other debts owed to the government.
● Assisted taxpayers with inquiries related to their accounts, payment plans, and other financial
matters.
● Prepared detailed reports on delinquent accounts and recommended appropriate action for
collections.
● Negotiated repayment arrangements with customers in order to resolve outstanding debt issues.
Investigated taxpayer complaints regarding discrepancies in payments or billing errors.
● Provided guidance to taxpayers on filing requirements, payment options, and applicable laws and
regulations.
● Monitored payments made by taxpayers to ensure compliance with agreed-upon terms.
● Analyzed financial data from various sources to identify potential areas of noncompliance.
● Ensured that all necessary forms were completed accurately prior to submission.
● Interacted regularly with representatives from other government agencies.
● Educated taxpayers on their rights and responsibilities when it comes to paying taxes.
● Developed strategies for collecting overdue taxes while minimizing costs associated with collection
efforts.
● Participated in training sessions designed to increase understanding of revenue policies,
procedures, systems, and tools.
● Reviewed documentation submitted by taxpayers in order to validate claims for deductions or
credits.

2. ● Informed taxpayers of rights under law and provided guidance and service to assist in resolving tax
problems.
● Advised clients on strategies for minimizing corporate income taxes through proper planning
techniques.
● Participated in meetings with government representatives concerning proposed changes in taxation
policy or practices.
Sameday Foodstuff Delivery Services, Founder / Social Media Manager.
2019 – Now
● Developed business plans and strategies for new product launches.
● Analyzed industry trends to identify potential opportunities for growth.
● Identified and secured strategic partnerships with vendors and suppliers.
● Developed and implemented successful social media campaigns to support company objectives.
● Created engaging content for multiple social media platforms, such as Twitter, Instagram,
Facebook, and LinkedIn.
● Managed the daily operations of all assigned social media accounts.
● Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
● Monitored customer comments on various social media channels and responded in a timely
manner.
● Assisted in developing strategies for increasing followership and engagement rates.
● Maintained an up-to-date knowledge of emerging technologies related to social media marketing.
● Coordinated with external vendors or agencies to produce high quality visuals or videos.
● Designed promotional materials using graphic design software applications.
● Conducted interviews with customers or influencers to gain insights into target audiences.
● Used editing and graphic design tools to create content and visuals for social channels.
● Created social media strategies to increase sales and brand awareness across multiple platforms.
● Tracked social media metrics to determine audience growth rate, volume and reach.
● Engaged with and responded to online audiences through relevant comments.
● Utilized Twitter and Facebook to promote products, services and content.
● Crafted visual designs and brand messaging elements for consistency across digital advertising
and marketing platforms.
● Analyzed market data to determine ways to reach target audience or intended segments.
Kallos Beneame , Administrative Assistant.
2015 – 2018
● Created and distributed documents, such as agendas and meeting minutes.
● Assisted with the preparation of reports, presentations, and spreadsheets.
● Organized and maintained files, including electronic records.
● Answered incoming calls in a professional manner.
● Managed daily calendars for multiple staff members.
● Provided administrative support to the management team.
● Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office
Suite applications.
● Processed incoming mail on a daily basis and responded to inquiries from internal and external
customers in a timely manner.
● Ordered office supplies as needed to maintain adequate inventory levels.
● Assisted with special projects as requested by the management team.
● Responded effectively to sensitive inquiries or complaints.
● Maintained accurate department and customer records.
COMPETENCIES:
Strategic Communication
• Crafting and implementing clear communication strategies.
• Ensuring effective storytelling for companies and individuals.
Narrative Control
• Guiding companies and high-profile individuals in taking charge of their narrative.

3. Relationship Building
• Cultivating impactful relationships.
• Using persuasive and articulate communication to connect with diverse audiences.
Results-Driven Approach
• Achieving positive outcomes through strategic communication methodologies.
• Contributing to a strong and positive public presence for clients.
Initiative and Innovation
• Proactive, generates solutions, uses different approaches to resolve issues, generates ideas for
improvement, takes productive action without being asked.
Teamwork
• Actively encourages a team culture, provides honest and constructive feedback, performs own team duties
responsibly and effectively, builds trust, actively listens and checks understanding.
Communication
• Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses
ideas clearly and logically, builds rapport, manages the emotions of self and others.
Problem Solving Approach
• Suggest ideas for improvement and initiate action without instruction.
Customer Focus
• Actively listens and seeks information, identifies internal client needs and checks understanding, builds
rapport.
Attention To Detail
• Follows established procedure, develops systems to check accuracy such as checklists, uses quality
assurance techniques.
Adaptability
• Successful performance in changing environments, positive attitude to change, willing to use new
techniques, modifies behavior successfully in response to change.
Pressure To Tolerance
• Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses
appropriate coping mechanisms.
KNOWLEDGE, SKILLS AND ABILITIES:
● Ability to function independently within predetermined boundaries.
● Ability to develop and maintain positive interpersonal relations with manager, clients, service providers and
employees.
● Analytical ability and influencing skills with a collaborative work-style, fostering cooperation and teamwork.
● Excellent communication, negotiation and reporting skills.
● Experience in dealing with government institutions
● Good teamwork, networking and interpersonal skills
● Good people management and coordination skills.
● Good planning, organizing and prioritizing skills.
● Proficient in the use of Microsoft office suite.
● Supervisory and management experience.
● Strong time management and follow up skills.
● Strong relationship and project management skills.
ACTIVITIES/INTEREST:
● Reading and touring.
● Languages; Fluent in English .

4. REFEREES:
Mr Edward Akoto Ekow Embroh
Ghana Revenue Authority Kallos Beneame
Debt Manager Manager
Contact: +233 24 499 2093 Contact: 0507402807
Mr. Ababbio Addo Raymond Miss Portia Ampomah
Ministry of information Ghana Revenue Authority
Contact: 0207323635 Contact: 0546643646