1. NEILA HINGORANI
3672 Arizona Street ▪ San Diego, CA 92104 ▪ 617-291-1942 ▪ neilario@me.com
Dear Hiring Manager,
In today’s highly competitive and fast-paced industries, organizations need strong, strategic business leadership to
meet ever-changing business development goals. I am confident my skills as an effective and committed
Operations Manager can contribute this level of performance to your team, and I invite you to consider my
qualifications and accomplishments for the open position. I bring a diverse background in Employee Training,
Retail Leadership, Process Improvements, and Operational Monitoring.
My experience and achievements include:
Business Leadership – 20 years of productive business operations management and training coupled with
strategic management and support; background in large-scale retail operations.
Operational Excellence – Successful implementation of process improvements that revitalize service and
develop highly effective teams for enhanced customer service and revenue generation.
Team Building – Developed and implemented productive internal training initiatives including cross-functional
teams, new employee onboarding, and serve as a mentor to existing teams using available creative resources.
Customer Service – Delivered personalized training sessions to engage and translate complex technology for
external customers.
Strategic Outlook – Facilitated process improvements for operational move to lean business model.
As an accomplished Operations Manager and solution-oriented person, I thrive in being the point of contact for all
communications, training, and customer service where my performance directly impacts the bottom line. In
addition, I have solid organizational leadership and decision-making skills that can make an immediate
contribution to your operations and business development. To further prove the value I could add to your team,
please consider the following recommendations:
“Neila is an inspiration and a great Mentor and Leader. She has pushed me to new levels and always helped me
step outside of my comfort zone to become a better Specialist. She is also an exceptional Expert and true
professional.” – Brian Dunlap, Apple Service Technician
“Neila provides expert productivity advice, with absolute attentiveness to customer needs. Neila is one of those
rare people who thrives on being able to help people, one at a time, become more productive, connected. . .”
Leslie Hand, Apple Retail Client
As I recently moved to San Diego I am ready to begin a new position. An interview would allow me to explain in
detail how we could mutually benefit each other. I am available by phone or email at 617-291-1942 or at
neilario@me.com. Thank you for your consideration, I look forward to hearing from you soon.
Sincerely,
Neila Hingorani