Joe Kamin is seeking a new position and has extensive experience in call center operations management, senior project management, training, policies and procedures, regulatory compliance, administrative support, public relations, human resources, quality assurance, marketing, sales and strategic planning. He has a proven track record of improving key metrics like operations, profitability, talent development, and cost containment. Kamin is a skilled project manager and leader with a strong work ethic focused on fulfilling all projects to the highest standard.
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Experienced Call Center Manager Seeking New Opportunity
1. JOE KAMIN
2124 E. Old Hicks Road • Palatine, Illinois 60074 • (224) 931-9900 • joekamin@comcast.net
Dear Hiring Executive:
I am interested in exploring the possibility of joining your progressive organization. Please find my résumé
enclosed; it will furnish you with information relative to my experience, abilities, education and contributions.
References and any additional information you require are available at your request.
As my résumé indicates, I have extensive experience in call center operations management as well as senior
project management including training, policies & procedures, regulatory compliance, administrative support,
public relations, human resources, quality assurance, marketing, sales and strategic planning. In addition to my
experience, I am a skilled project manager with additional leadership experience driving business
development, customer service strategies and enterprise-wide training initiatives.
Combined, my efforts have contributed to improvements in key areas of operations and profitability, talent
development, cost containment and the introduction/implementation of new programs and concepts positioning
divisions for sustained growth. I have managed, trained and developed effective teams of employees with the
highest standards for productivity, accuracy and quality. Through my strategic and structural planning and
navigation, I have implemented an unparalleled level of quality in both service and product sales.
My work ethic is founded on a “what-ever-it-takes” attitude and diligent persistence to ensure all projects are
completely fulfilled to the utmost. Over the years I have excelled at introducing new technologies within
various positions that enhanced overall business operations.
My personal qualifications include:
• Excellent communication skills, a professional image in all business/client contact.
• Strict attention to detail, accuracy and follow through.
• The capacity to learn and adapt readily to new systems and procedures.
• Strengths in prioritizing, organization and efficient time management.
• The proven ability to manage multiple responsibilities effectively.
I would now like to contribute and utilize my skills and abilities with your organization. Should your
establishment need a self-motivated individual with an aptitude for accuracy and efficiency, please give me a
call so that we may arrange a personal interview to further discuss how I would benefit your company.
Thank you for this initial consideration. I look forward to speaking with you in the near future.
Sincerely,
Joe Kamin
Enclosure: résumé