1. BEVERLY BROOKS
478 West Ave. Harahan, Louisiana, 70123, (504) 232-1564
beverly_brooks77@yahoo.com
WORK EXPERIENCE
TOPP KNOTCH PERSONNEL @ USDA, NATIONAL FINANCE CENTER, NEW ORLEANS, LA
FERCCA Representative, March 2015 – Present
 Research and analyses automated payments and adjustments and/or calculates and processes manual payments
and adjustments.
 Utilizes technical skills in fact-finding and investigating, oral and written communications, customer service
and problem solving to handle processing and retirement account reconciliations in the Retirement section of
the National Finance Center.
 Separates documents and reviews for accuracy and completeness by comparing to applicant’s retirement data
in government payroll/personnelsystem.
 Contact agency personneloffices regarding any incomplete or inaccurate documents.
 Meticulously reconciles retirement account errors for employees under Federal Erroneous Retirement
Coverage Correction Act (FERCCA), then applies debit or credit entries to general ledger account,journals
and subsidiary accounts.
 Examines, researches and analyzes computer produced or manually prepared documentation from FERCCA
package (containing multiple forms, W-2s, way and tax statements)in order to determine exact amount of
monthly retirement benefits for each applicant.
 When discrepancies between applicant’s paperwork and data in government payroll/personnel systemappear,
performs Applied Research Methods using Microfiche, facsimiles, and electronic spreadsheets to access and
process corrections and make adjusting entries.
 Utilizes multiple computer systems daily, including Special Payroll Processing System(SPPS), Retirement
Processing System (RETM), Information Research Inquiry System (IRIS) and Payroll/Personnel Inquiry
System (PINQ).
TOPP KNOTCH PERSONNEL @ CHEVRON CORPORATION, COVINGTON, LA
Invoice Processor July 2003 - November 2014
 SAP ~ Data Entry, Research, Receiving goods against Purchase Orders.
 Ariba/eProcurement ~ Invoice entry and approvals,purchase orders, and credit approvals. Analyze and
process timely payments, ensure appropriate approval authority, general ledger coding and compliance with
company policies and procedures.
 Analyzing invoice issues to determine solutions for invoice resolution,
 Supplier Training
 Communicating with the field to validate charges.
 Ketera ~ Catalog Management
 Microsoft Office Suite, Outlook, Share Point
 Lean/Sigma White Belt

2. BEVERLY R. BROOKS
478 West Ave. Harahan, Louisiana, 70123, (504) 232-1564
beverly_brooks77@yahoo.com
DCS LOGISTICS, KENNER, LA
Shipping / Receiving Clerk April 2003 - July 2003
 Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
 Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting,
accounting,or recordkeeping purposes.
IMPERIAL TRADING COMPANY, ELMWOOD, LA
Benefits Coordinator July 2002 - November 2002
 Explain company personnelpolicies, benefits, and procedures to employees or job applicants.
 Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
 Provide assistance in administering employee benefit programs and worker's compensation plans.
 Prepare badges,passes,and identification cards,and perform other security-related duties.
ADVANCED BACK CARE, METAIRIE, LA
Chiropractic Assistant August 1992 - April 2002
 Record patients'medical history,vital statistics,or information such as test results in medical records.
 Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
 Interview patients to obtain medical information and measure their vital signs,weight, and height.
 Show patients to examination rooms and prepare them for the physician.
 Perform general office duties, such as answering telephones,taking dictation, or completing insurance forms.
 Keeping financial records or performs other bookkeeping duties, such as handling credit or collections or
mailing monthly statements to patients.
 Inventory and order medical, lab or office supplies and equipment.
 Handle payroll and supervise medical assistants.
 Perform physiotherapy.
 Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
EDUCATION
PARKER COLLEGE OF CHIROPRACTIC
 Received Physiotherapy Certification in 1993
 Received X-Ray Certification in 1989