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Nestle Project- Shopper Insight Study
1. PREPARED BY : MITHESH WAINGANKAR, MBA (Marketing)/ SIBM (Mumbai)
2. “Nestlé” is a Swiss-German word which means “Little
Nest” which is its trademark.
Nestle is the world’s largest and leading food, nutrition,
health and wellness company.
5th largest company of the world according to its
turnover.
Nestlé has 449 factories, operates in 194 countries, and
employs around 339,000 people.
Nestlé brands in India comes under this category milk
and nutrition, chocolates and confectionery, Beverages,
preparing dishes and cooking aid.
3. Maggi is an international brand of seasonings, instant
soups, and noodles that originated in Switzerland.
It was acquired by Nestlé in 1947.
Maggi instant noodles are popular in India and
Malaysia.
Nestle has 39% market share in Malaysia, where
"Maggi" is synonymous with instant noodles, and 90%
market share in India.
4. Shopper insight is to understand the shopping
experience including shopper’s needs, shopper’s states,
shopping occasions, shopper behavior in store drives
behind the purchase decisions at shelf and reaction
patterns.
Shopper – who comes to The market for shopping
purpose.
To study the shopper’s behavior while shopping.
Interacted with 700 customer who prefer noodles.
5. It is grouping of similar outlet That satisfy shoppers
similar need.
Similar needs = similar product+ similar pattern of
buying.
There are 11 channels in all. They are grocery small,
grocery large, super market, wholesalers, re-
distributor, e- commerce, out of home, bakery,
convenience, chemist, plan plus.
Super market was handed over to me.
6. To see the various options regarding Maggi Noodles
after the crises.
To know about the complete perception of Maggi
Noodles in the market by including not only from the
consumer but also from the retailers.
To understand the brand loyalty towards the Maggi
Noodles.
7. Loyal customers.
Consumer still fear to buy.(more health conscious)
Approx. 60-70% still have the same trust on Maggi.
8. No shared outcomes from the company.
Many are still the Maggi likers.
New flavors especially Chinese