1. Michael. Marciari
15099 Ashby Way East • Carrollton, VA • 23314 - (757) 582-1261 – gzilla69@gmail.com
Professional Summary:
Highlymotivated,strategicleaderwith20 years experience inrelationship-building,traininganddevelopment,salesand
management. Superiorclientrelationshipskillsandrenownedforbeingastrategic,creative andinnovativepartner.
Effective time managementandmulti-taskingskills.Experience in launchingnew productsandservicesandanalyzing
complex dataAreas of expertise includeOperations/ProjectManagement,Training,andLogistics/Purchasing..Driven
by newchallengesandthe desire tobe successful inall endeavors.Iamseekinganexcitingcareeropportunitythat
allowsme touse my dynamicworkexperience tobe a creative influenceandpartnerwithinyourorganization.
Areas of Expertise:
Business Development Organizational Design and Development Data Analysis
Project Planning Coaching and Leadership Negotiation
Partnering and Collaboration
Revenue Growth
Multi-Site Operational Leadership
Change and Performance Management
Quality Management
Strategic Planning
Education:
Master’s Degree: Education
Russell Sage College - Troy, NY
Bachelor of Arts: English and History
State University of New York at Albany - Albany, NY
Professional Experience:
Account Manager, TRU Green and JRGManagement. – 2011 to Present
Develop branch-level sales plans and forecasts.
Execute marketing programs (door-to-door, direct mail) to ensure profit growth and expansion
Determine work procedures, prepare work schedules, and expedite workflow. Track hourly, daily, weekly sales
efficiencies of each salesperson
Create,implement and maintain performance standards,measurements, and corrective devices through which
approved plans and goals are accomplished within the sales organization
Plan and conduct on-going training for sales personnel in customer service skills, selling technique and safety policies
and procedures.
Successfully manage crew leaders in ensuring production reports, customer invoice forms, daily vehicle inspection
report, and cancel/skip notices are completed in a timely and efficient process.
General Manager, R&GRestaurant Corporation – 2010 to 2011
Interviewed and hired all staff to operate a restaurant based on current company standards and in compliance with all
state and federal regulations
Exceeded restaurant financial objectives by developing financing; establishing banking relationships; preparing
strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and
monitoring financial controls; developing and implementing strategies to increase average mealchecks
Established restaurant business plan by surveying restaurant demand; conferring with people in the community;
identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
Maintained patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiated
improvements, built relationships with preferred patrons.Controlled payroll to meet company labor cost standard.
Maintained a cooperative, harmonious working relationship between the management team and crew. Provided
coaching, counseling, and discipline as needed. Train the management team and crew using the most current company
training systems. Design a development plan with each employee to improve performance.
Conduct crew and management team meetings as needed to discuss changes to operational procedures, new
promotions, safety and security.
2. Exceptional referencesavailable upon request.
Michael Marciari – Page 2 - (757) 582-1261 – gzilla69@gmail.com
Production Planner/Scheduler,SDS Enterprise – 2009 to 2010
Advised management on the status of work in progress, material availability, and potential production problems.
Scheduled and expedited the movement of parts by means of move orders, stock transfers and requests for shipping
orders. Scheduled equipment and personnel, confirmed material supply and demands
Coordinated interdepartmental activity and partnership with all areas. Planned, prepared,issued and controlled
production schedules and coordinated with material requirements to ensure a controlled flow of approved
materials timed to meet production requirements.
Sr. Project Manager (Home Division), A-E Systems – 2007 to 2008
CEDIA Certified Project Manager Certification completed.
Developed business plans by preparing strategic forecasts and budgets; analyzed variances; initiated corrective
actions; monitored financial controls; developed and implemented strategies to increase average mealchecks
Scheduled and led project turnover and retention meetings between sales, engineering and operations.
Operations Manager/Senior Buyer,Water Worx Inc. – 2000 to 2007
Operations manager for a mid-sized swimming pool and spa maintenance business
Recognized by clients and colleagues as a consummate professional with a high degree of professional integrity.
Known for service excellence and a capacity for motivational leadership. Directed activities and supervised
employees while focusing on outstanding customer service
Fostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services.
Analyzed complex situations, responsible for all procurement needs, designed practical solutions and implemented
cost-effective plans.
Consistently maintained a high-standard performance record via exceptional service. Possess outstanding
communication and presentation skills. Effective marketing of tangible/intangible products and services. Skilled in
persuasive presentation and profitable negotiations.
Interviewed and worked with vendors to obtain and develop desired products. Worked closely in conjunction with a
team to assess suppliers’ strengths and weaknesses. Prepared comprehensive quote packages. Reviewed records of
items purchased, costs, delivery, product performance,and inventories. Monitored contract performance to ensure
compliance with contractual obligations and identified concerns and initiate corrective actions relating to product,
process
Analyzed and monitor sales records, trends and economic conditions to anticipate consumer buying patterns and
determine what the company will sell and how much inventory is needed.
Secondary Teacher & Varsity Field Hockey/Soccer Coach,Newport NewsPublic Schools – 1995 to 2000
Who’s Who of America’s Teachers1996-2000
Responsible for 160 student class load a semester. Traditional teaching responsibilities to include lesson planning,
grading, attendance and crisis management when needed.
Assessed needs for skill development and growth for diverse groups of students. Excellence in building lesson plans
and training curriculum.
Coached women in the development of physical, mental skills and positive attitudes for total success in sports and
future careers. Knowledge of all VHSL eligibility rules. Confirmed that all athletes have the required proof of
physical card,insurance form or insurance waiver and emergency medical forms on file.
Ordered equipment and or supplies and that appear on the preseason budget. Oversaw the issuing and collection of
equipment and certified that all equipment fits properly and that all athletes know the importance of using
safety/protective equipment.
Scheduled facilities for practice during vacation periods with the Athletic Director, making sure that all building
permits are filed and facility use is set aside from regularly scheduled games and practices.
Assign duties and responsibilities to assistant coaches and evaluate their performance of these duties.