Business Analyst with 5+ years’ experience in performing a combination of Financial, Inventory, and Performance Audits and analysis. 3+ years Human Resource Management experience. 4+ years’ office management experience, forecasting, interpreting and analyzing business data, and financial data. 5+ years of experience in customer service, and 4+ years of Operations Management experience.

1. Christopher A. Turk
Sterling, VA 20165 | C: 334-524-3139 | ChristopherTurk2@gmail.com
BUSINESS ANALYST
Business Analyst with 5+ years’ experience in performing a combination of Financial, Inventory, and
Performance Audits and analysis. 3+ years Human Resource Management experience. 4+ years’ office
management experience, forecasting, interpreting and analyzing business data, and financial data. 5+
years of experience in customer service, and 4+ years of Operations Management experience.
PROFESSIONAL EXPERIENCE
FIRST GUARANTY MORTGAGE CORPORATION,
MORTGAGE CORPORATION, Vienna, Virginia
BUSINESS OPERATIONS ANALYST
10/2016 – Present
 Evaluate operational efficiency and effectiveness.
 Perform qualitative and quantitative data analysis using analytical techniques, tools, models,
simulation.
 Solve business problems by defining the problem, identify and evaluate alternatives, and
presenting findings.
 Participate in complex interdepartmental initiatives of significant business risk and impact.
 Gather, analyze and synthesize quantitative and qualitative data of business processes to determine
and promote data driven business decisions.
 Implement new and enhanced products, services and operational changes.
 Prepare and collaborate with other departments on presentations, reports, and proposals.
 Interpret results of analysis; present recommendations, alternatives and implications.
 Serve on teams and task groups for projects within the department and across the organization.
 Analyze processes and workflows to understand value chain, input/output, to improve business
performance.
 Utilize performance measurements and indicators to identify areas for improvement; develop and
process improvement plans for each performance indicator or area identified.
 Serve as resource for the resolution of complex and/or unique problems.
 Lead collateral team; assure quality, quality performance; meet deadlines, and resolve technical
problems.
 Lead, guide and mentor less experienced staff on SOP and company policies.
S.B.G.I. CONSULTING, Dumfries, Virginia
FINANCE & COMPLIANCE PROJECT MANAGER
6/2016 – Present
 Conduct complex financial, performance, and inventory evaluations and used findings to predict
future trends, formulated long-term business plans to cater to the needs of the organizations
current and prospective clients, developed financial and operations management mechanisms that
minimized financial risks and expenditures.

2. Christopher A. Turk
Sterling, VA 20165 | C: 334-524-3139 | ChristopherTurk2@gmail.com
 Responsible for significant companywide projects typically with large budgets and sizeable staff,
focusing on meeting project goals and objectives, by effectively communicating, instructing and
directing the labor force of other organizations participating in the project.
 Lead the design, testing, planning, and implementation of complex projects for systems that affect
many users. Lead the development and implementation of a broad coordinated set of plans and
planograms to meet the goals and priorities of the organization and its subordinate companies.
 Obtain information about future vendor developments in the functional area and influenced those
developments in ways that are favorable to the organization.
 Provide expertise and consulting to senior executives in the processes of project management and
in the softer skills of team dynamics, team building, and group motivation.
 Implement organizational change by taking full account of obstacles, oppositions and differing
company priorities. Acted behind the scenes to craft solutions for business problems related to the
numerous projects being overseen.
 Identify, develop and initiate innovations and solutions where precedents and procedures did not
exist. Work cross functionally with senior executives to solve complex operational issues.
 Defuse emotionally charged situations and used them to constructively build greater shared
commitment to achieve end goals. Regularly make decisions and take independent action on
matters directly affecting goals.
METLIFE PREMIER CLIENT GROUP, Falls Church,
Virginia
FINANCIAL ADVISOR
12/2015 – 1/2017
 Provided financial consulting services to assist clients with identifying their financial goals and
objectives, and recommending appropriate mixtures of investment products to achieve their
financial goals. Established, maintained, and developed business relationships with current and
prospective clients in assigned territory.
 Analyzed, and gathered client’s financial information to determine and recommend appropriate
financial products to meet their needs. Provided life insurance services to members, including price
quotes, proposal preparation, terms of sales and delivery dates.
 Administered, maintained, processed client insurance records, and ensured compliance with FINRA,
NASAA, SEC regulations and NFFG policies and procedures. Monitored accounts to ensure accurate
processing, identified discrepancies, errors/concerns and directed support staff to investigate and
take corrective actions.
 Developed and maintained positive relationships with current and prospective clients.
Gained awareness about new products and services through group and individual training
activities, and meetings.
 Developed and created a pipeline of prospective referral sources in compliance with Metlife’s
policies and procedures. Kept required licenses in good standing and completed continuing
education requirements.
EDUCATION & TRAINING
 B.S. – Accounting & Finance, University of Maryland University College
 Finra Series 7, Exam FX

3. Christopher A. Turk
Sterling, VA 20165 | C: 334-524-3139 | ChristopherTurk2@gmail.com
Professional Licenses:
 Life- Health & Annuities License– June 2016
 Property & Casualty License – September 2016
Skills:
Industries: Consulting; Logistics; U.S. Federal Government; Mortgage; Retail; Wealth
Management
Management: Delegating; Coaching; Training; Conflict Resolutions; Team Building and
Development; Decision Making; Supply Management; Procurement; Vendor Relations, Life
Cycle Project Management
Financial: Forecasting; Bookkeeping; Auditing; Cash Management, Risk Assessment; Reporting
Accounting: General Ledger; Drafting Income Statement; Drafting Balance Sheet; Drafting
Petty Cash Entries; Internal Control; Bank Reconciliation
Analysis: Cost Analysis; Statistical Analysis; Data Analysis; Credit Analysis; Data Mining; Loan
Analysis; Collateral Analysis; Qualitative Analysis; Quantitative Analysis
Legal: Negotiating Contracts; Compliance Regulations; Legal Infrastructure; Drafting Contracts
Human Resources: Payroll Processing; Selecting; Orientating; Terminating
Personal: Analytical and Problem Solving; Innovative; Accountable; Deliver Offerings with
Quality; Team Player; Communication Skills; Interpersonal Skills; Organizational Skills; Self
Starter; Critical Thinking