1. MAGED AL HASHEMI
Jeddah, KSA  +966.532786782 maged20012002@hotmail.com
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CAREER OBJECTIVE
High caliber, achievement driven business management professional with 9+ years of rich hands on leadership experience in
operations management, warehousing and logistics, human resources and personnel management and public relations and marketing
communications with reputable companies in the Middle East seeking a challenging position to leverage acquired expertise,
managerial and leadership skills and knowledge to deliver outstanding results aligned to overall corporate vision, mission, objectives
and values.
SKILLS
 Operations Management, Departmental Management
 Strategic Planning, Strategy Formulation, Strategy Implementation
 Processes, Systems, Policies and Procedures – Formulation, Implementation, Improvements
 Supply Chain, Logistics, Warehousing, Distribution, Reverse Logistics
 Warehouse Management, Warehouse Operations, Warehouse Design and Layout
 Human Resources Management, Recruitment, Hiring, Staffing, Exit Management
 Personnel Management, Employee Records Management, Compensation and Benefits
 Corporate Branding, Identity Management, Internal and External Communication
 Finance Management, Budgeting, Cost Management, Cost Savings
 People Management, Team Building, Mentoring, Motivation, Performance and Productivity Optimization
 Stakeholder Relations, Collaboration, Conflict Management
 Problem Solving, Decision Making, Communication, Planning, Execution
 Work Ethic, Integrity, Corporate Excellence, Goal Orientation
PROFESSIONAL EXPERIENCE
OPERATIONS MANAGER – LOGISTICS AND WAREHOUSES, FEB 2013 - PRESENT
FALCON PACK (JEDDAH, KSA)
Company Profile:
 Falcon Pack is the leading manufacturer and distributor of disposable packaging products for the food service and consumer
markets in the Middle East. http://www.falconpack.com/
Key Responsibilities:
Incoming Logistics
 Monitor and control all activities related to incoming logistics following up with shipping companies fromport of shipping to the
arrival of consignments.
 Ensure on time preparation and submission of all shipping, import and customs documents for prompt clearance from port and
forwarding to the warehouse.
 Monitor receipt and unloading of goods at the seaport ensuring completion of all formalities like surveys, identification and
assessment of shortages and damages for claims.
Inventory Management
 Design and formulate forecasting systems and generate weekly and monthly statistical forecast reports to aid effective inventory
planning.
 Identify, acquire and deploy tools and techniques for continual improvements in forecasting techniques, methods and approach to
enhance forecast accuracy.
 Formulate, document and implement standard operating procedures, processes and systems for demand planning of various
product categories.
 Recommend and execute adjustments to forecasts and inventory targets to accommodate changes in demand and market trends.
 Lead periodic scheduled demand forecasting and inventory planning meetings with marketing managers of various product
categories and market segments.
 Develop inventory policies including definition of safety stock levels and manage inventory co ntrol processes to maintain target
inventories.

2. MAGED AL HASHEMI
Jeddah, KSA  +966.532786782 maged20012002@hotmail.com
Page 2 of 5
 Conduct measurements of inventory performance on key parameters like forecast accuracy and inventory plan versus targets and
communicate results to the management.
Warehouse Management – Human Resources
 Recruit hire, orient, train, deploy, manage, performance, coach, counsel and discipline employees ensuring realization of human
resources objectives.
 Ensure effective communication of job expectations, plan, appraise and review jog contributions and plan and e xecute
compensation actions.
 Monitor and ensure consistent adherence to the corporate human resources policies and procedures in all sections of the
warehouse.
Warehouse Management – Operations
 Contribute to the formulation and review of strategic plans by providing information and recommendations on warehouse
operations.
 Prepare, execute, evaluate results and refine action plans to achieve targeted objectives of corporate strategic plans relate d to
warehouse operations.
 Devise and implement continual improvement programs related to production, productivity, quality and customer service
standards.
 Conduct operational performance audits, identify trends, take corrective and preventive actions to arrest and reverse negativ e
trends and resolve problems and issues.
 Manage warehouse finances including preparation of budgets, forecasting financial requirements, scheduling and controlling
expenses, analyzing variances and initiating corrective actions.
 Determine product handling and storage requirements and develop processes,systems and procedures for product receipt, storage,
inventory management, shipping and equipment utilization.
 Develop warehouse designs comprising of warehouse layout, product flow, product handling systems and evaluation and
recommendation of new equipment.
 Design programs for improving warehouse operations systems by analyzing processes, workflows, manning and space
requirements, equipment layout and plan and implement improvements.
 Enforce and ensure compliance with all approved safety, occupational health and environment rules, regulations and statutory
regulations.
 Assure security of company premises, assets and personnel by developing and implementing protection and access control
policies and procedures and scheduling patrols in coordination with the security department.
 Maintain up-to-date job knowledge by participating in educational programs, participating in professional organizations, reading
professional publications and maintaining professional networks
HR AND ADMINISTRATION MANAGER, NOV 2009 – JAN 2013
JADARAH INTERNATIONAL FOR TECHNOLOGY SOLUTIONS (JEDDAH)
Company Profile:
 JITS is an ICT solutions company and has exclusive representations for international and leading providers of mobile and inte rnet
enabled technologies and solutions.
Key Responsibilities:
Recruitment and Staffing
 Designed and maintained human resources web pages with up to date job descriptions, benefits information, employment and
current job openings.
 Supported all staffing activities including management of the recruiting, testing and interviewing program, advising managers on
candidate selection, conducting and analyzing exit interviews and recommending changes.
 Verified all documents submitted by candidates in coordination with approved accreditation agencies before issue of final job
offers.
 Participated in administering the classification and compensation plan including updating job descriptions, classifying and
reclassifying positions and conducting salary surveys.
Employee Personnel Records System
 Managed the administration of a comprehensive employee personnel records system assuring accurate payment of benefits and
allowances.
 Maintained up to date records and files covering all categories of employees covering insurance/benefit forms, personnel action
forms, pay history, performance evaluations, promotions, market adjustments, merit increments and bonuses.

3. MAGED AL HASHEMI
Jeddah, KSA  +966.532786782 maged20012002@hotmail.com
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 Ensured maintenance of all employee personnel records and files adhering to applicable government policies and Re tirement
System records retention rules.
 Provided prescribed reports to the Personnel Advisory Board including monthly status reports and other administrative functio n
data and inputs.
Human Resources
 Administrated the Performance Pro automated employee performance appraisal system, updated employee information in the
systemand answered technical queries.
 Assisted the HR Director in developing and presenting human resources related training programs for management and
employees including on benefit programs.
 Implemented and ensured compliance with management guidelines by preparing, updating and recommending human resources
policies and procedures
 Maintained historical human resources records comprising of past and current records by designing a filing an d retrieval system
for efficient management of the archives.
HR Office Management
 Managed the HR office during the Director’s absence using initiative and judgment ensuring handling of all urgent matters to
minimize the impact of the Director’s absence.
 Fulfilled human resources operational requirements by scheduling and assigning employees, participating in team efforts and
ensuring delivery of work outcomes.
 Managed the inventory of office supplies including monitoring of stock levels, assessing requirements, evaluating requisitions,
supervising procurement and processing payment of bills.
 Managed the filing, storage and security of documents related to government and coordinated with external agencies for
managing all municipal office and government related activities.
 Updated and maintained the company’s membership in various organizations including trade associations and chambers of
commerce.
 Supervised the preparation of contract documents, coordinated the contracting process and administered contracts for various HR
and office related services.
 Performed other related duties as and when requested by the management.
SUPPLY CHAIN SPECIALIST AND IT ADMINISTRATOR, SEP 2007 – NOV 2008
SHIHAB INSURANCE AND TRADING AGENCIES (ADEN, YEMEN)
Company Profile:
 SITA is one of the biggest companies in Yemen engaged in the distribution and marketing of fast moving consumer goods
(FMCG). http://www.shihab.biz/
Key Responsibilities:
Supply Chain Management
 Managed all warehousing and transportation activities contributing to cost effective distribution of a range of FMCGproducts to
meet company’s business objectives.
 Coordinated the clearance of imported consignments from ports ensuring compliance with all rules and regulations for swift
movement of goods to main and sub stores.
 Supervised the delivery of goods to authorized representatives of consignees and ensured proper documentation as requested by
sales managers.
 Maintained the supply chain database and ensured updating of the systemwith information of newly introduced goods.
 Provided supply information to stores and distribution services operations assuring availability of precise range change
information before sales start date.
 Managed the process of reverse logistics to prepare pallets of rejected or damaged goods to the suppliers.
Inventory Management
 Monitored physical inventories to control products close to expiry dates, broken or damaged and issued weekly reports to the
head office to arrange prompt disposal.
 Identified and implemented measures to improve supply chain operations and reduce costs in close collaboration with suppliers
and customers.
 Monitored order status of various SKUs on a daily and weekly basis and updated replenishment policy parameters to optimize
stock holdings.
 Scheduled, organized and participated in monthly and yearly inventory counts and reconciliation of all reported inventory
discrepancies.

4. MAGED AL HASHEMI
Jeddah, KSA  +966.532786782 maged20012002@hotmail.com
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 Coordinated with accounting department for clearing materials suspense accounts and audit department to resolve inventory
issues.
 Participated in several special inventory related projects as deputed by the management.
Information Technology
 Provided information technology support to various departments managing multiple technologies for various business process
applications.
 Managed the upgrades of various internally developed as well externally sourced business process application packages.
 Defined operating processes for all systems and network operations, ensured compliance by users and supported implementation
of improvements.
 Provided hardware support including configuring of computers, installation, formatting and management of networks.
PUBLIC RELATIONS EXECUTIVE, FEB 2006 – MAR 2007
AMERICAN LANGUAGE CENTER (ADEN, YEMEN)
Key Responsibilities:
External Communications
 Formulated and implemented communication strategies for effective communication of publicity information to identified key
client groups and audiences.
 Drafted press notes / press releases, prepared promotional material for press kits and directed content development and
maintenance activities for the company’s internet and intranet web pages.
 Supported company executives in managing their external communications by drafting speeches and arranging media contacts
and interviews.
 Responded to requests for information from various agencies including clients and media on the programs, activities and
corporate details of the company.
 Tracked and analyzed social, economic and social trends and reported opportunities and threats likely to impact operations of the
company.
Corporate Branding
 Developed, implemented and managed the strategy for sustaining corporate image and identity through effective use of logos and
signage across all premises
 Built and maintained corporate visibility through special events like sponsorship of races and events to introduce new products.
Government and Media Relations
 Established and maintained effective and productive relationships with local and municipal government officials and media
representatives.
 Represented the company in interactions with government departments and facilitated resolution of accumulated problems with
various competent authorities.
 Handled activities to streamline internal communication, regularly planned employee engagement initiatives and interacted with
staff members to ensure effective employee relations.
 Developed and maintained internal communications to update employees on company activities, programs, policies and
procedures.
 Supported the labor relations manager in maintaining harmonious work environment through various employee engagement
activities.
Administration
 Managed communication budgets of the company ensuring best return on investment through effective control of costs and
optimum selection of channel mix.
 Developed, implemented and updated policies and procedures for public information programs and ensured compliance by public
relations executives.
 Supervised external agencies, establishment and departments for developing and implementing communication strateg ies and
information programs.
 Maintained the company’s archives ensuring effective documentation, preservation and retrieval to meet various public relatio ns
and information needs.
 Developed and implemented continual programs for improving channels of communication by adopting modern tools and media
channels.
 Managed the public relations staff, assigning duties, supporting execution and maximizing productivity through periodic
performance appraisals
 Completed additional tasks assigned by the management with a view to support departmental objectives across the organization.

5. MAGED AL HASHEMI
Jeddah, KSA  +966.532786782 maged20012002@hotmail.com
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EDUCATION
Symbiosis International University
Pune India
Bachelor of Commerce – Business Administration (2003-2004)
TRAININGS AND CERTIFICATIONS
Change of Success Way Training Programs and Conferences
 Change the person of himself
 The creation of self-change
 Satisfaction of the importance of change
General Industry Safety and Health 30 H
 OSHA Standard Course
Computer Courses
 2005: Microsoft Certified System Administrator (India)
 2004: Diploma in Hardware and Networking (India)
 2004: Diploma in MS Office (India)
PERSONAL INFORMATION
 Citizenship: Yemen
 Date of Birth: 21/08/1984
 Marital Status: Married
 Hobbies and Interests:
 Language: Fluent in English and Arabic, basic Urdu