Joseph Fazio is an experienced Operations Manager seeking new opportunities with over 25 years of experience managing all aspects of operations including production, logistics, project management, and client relations. He has a proven track record of driving revenue growth, reducing costs, and ensuring regulatory compliance through process improvements and team leadership. Fazio holds a Bachelors in Business Administration in Economics and various certifications.

1. Resume
JOSEPH FAZIO
7 Strickland Avenue  Little Falls, New Jersey 07424
973.417.7975  joefazio09@yahoo.com
OPERATIONS MANAGER
Accomplished and innovative Operations Manager with career track record and reputation for driving
gains in revenue, market share and profit performance. Recognized as a savvy leader with strengths
in reengineering business processes, defining continuous improvement processes and building
powerful teams able to conquer any obstacles. Stellar communicator with consultative sales style,
tenacious negotiation skills, exceptional problem solving abilities and a keen client needs
assessment aptitude. Aggressively identify opportunities, establish focus and formulate business
development strategies to drive revenue growth. Manage operations within budgetary constraints.
Build and maintain effective and enduring business relationships.
Cost Reduction  Payroll Benefits / Compensation  HR  Logistics  Project Management
Employee Relations  Product Marketing  Event Planning  Customer Service  Scheduling
Public Relations  Policy Development  Inventory Management  Vendor Relations  Team Leadership
Client Relations  OSHA / Regulatory Compliance  Talent Management  Consulting  Merchandising
Web Design  Presentations  Process Improvement  Training  Workforce Planning  Recruiting
Performance Management  Start Ups / Turnarounds  Strategic Planning
PROFESSIONAL EXPERIENCE
RAINBOW FOOD SERVICE/DIAMOND DIRECT FOODS, Little Falls, New Jersey 
4/1990 to Present
Operations Manager 07/2006 to Present
Direct daily activities of office staff including managing payroll, benefits administration, and HR functions.
Prospect for new business, implement enhanced procedures supporting smooth operations, and conduct
weekly meetings regarding accounts receivables and proactive problem resolution. Handle performance
reviews and policy development and implementation. Manage account portfolio of 10 vending accounts
and 15+ schools valued at over $1M.
Achievements:
 Facilitated increased proper on-hand inventory and cut costs by creating spreadsheet tracking usage
and cataloging labels by order status.
 Performed HR functions including and not limited to hiring, terminations, and administration of health
benefits, sick days and vacation schedules. Supervised yearly performance reviews for employees.
Performed training classes for employees
 Tracked performance of production department identifying profitable areas, as well as, areas in need
of improvement through creation of daily and weekly spreadsheets calculating all production pieces
individually and as a whole.
 Significantly impacted delivery costs for vending accounts by creating route for drivers with vendors
by location and distance from each other, as well as, implementing GPS system streamlining delivery
process and time spent on the road.
 Ensured full compliance with the USDA by pairing with technical support team updating labeling
systems with new required information.
 Slashed customer billing support time through implementation of new billing system complete with
item explanations automatically clarifying most client concerns or inquiries.
 Drove increased sales through creation of high impact brochure showcasing available products and
services, employed in sales calls and prospective client meetings.

2. Resume
JOSEPH FAZIO
 Page 2 
joefazio09@yahoo.com
School Liaison Manager 07/2000 to 7/2006
Coordinate with school directors, performing needs assessment and creating appropriate lunch plan, as
well as, conducting follow-up ensuring all requirements are met. Manage billing and regulatory
paperwork relating to free and discounted lunches.
Achievements:
 Won several charter school bids over other companies through comprehensive research and
analysis of proposal.
Production Manager 04/1990 to 07/2000
Oversaw production line and Quality Control while directly managing 35 personnel. On-boarded and
trained new hires and handled all inventory management. Turned around poor performing production
line through extensive process improvement, redefinition of job roles, and strategic productivity
management.
Achievements:
 Cut costs through reduced waste by launching inventory control sheet standardizing refrigerated
inventory and eliminating spoilage.
MACY’S – Willowbrook Mall, Wayne, NJ 07424
Sales Associate 08/1988 to 10/1989
Oversaw sales and customer service for Men’s department. High sales volume person for my
department.
EDUCATION
Bachelors of Business Administration in Economics - 1988
Montclair State University – Upper Montclair, New Jersey
CERTIFICATIONS
ServSafe  Notary Public
PROFESSIONAL ORGANIZATIONS / AFILLIATIONS
School Nutritional Organization
TECHNICAL SKILLS
Microsoft Office Suite  QuickBooks Pro