1. MICHAEL DIZINNO
Goodyear, AZ • 602.549.1770 • orvlly@aol.com • www.linkedin.com/in/michael-dizinno-4794284
Senior-Level Management Professional
Accomplished executive with a proven track record of planning and executing the strategic vision that drives
operations, productivity, efficiency and bottom-line results for the world’s largest shipping company.
Demonstrated ability to manage all aspects of transportation, fleet management, logistics, recycling, salvaging
process, and sales of goods. Recognized leader capable of building, training, developing, and motivating team
members to exceed all organizational and individual goals. Exemplary interpersonal skills used to interact and
build strategic partnerships with business partners, senior leaders, associates, vendors, and other third parties.
A R E A S O F S T R E N G T H
 Operations Management  Transportation & Logistics  Strategic Planning
 Rescue Planning & Scheduling  Business Process Planning  Client Relations
 Team Leadership  Training & Development  Problem Solving
P R O F E S S I O N A L E X P E R I E N C E
Goodwill of Central Arizona, AZ 2012 – Present
Regional Director of Logistics & Sustainability
Apply expertise in management, transportation, logistics, operations, and leadership to oversee the daily
operations of the organization.
Accomplishments:
• Successfully rebuilt transportation network from ground up.
• Achieved $200K+ savings in the first year on a $4M budget, improving service and reducing costs.
• Successfully retained and spared 84% of donations from the landfill.
• Built an on-road safety program from the ground up, achieving a frequency of 6.8 per 100K hours.
D’Arcy McGee’s Irish Pub, Tempe, AZ 2006 – 2012
Owner/Operator
Managed the entire daily operations of a retail establishment, including hiring and supervising team members,
handling accounting/finance functions, managing inventory, negotiating with vendors, and developing and
implementing policies, procedures, and training guidelines.
Accomplishments:
• Increased revenue by 20% per year over a four-year period.
• Sold the restaurant in 2012 after four years of profitability.
United Parcel Service, Various Locations 1975 – 2004
Director of Operations, Airline, Laguna Hills, CA 2001-2004
Oversaw the activities of 9 gateways on the West Coast, including 32 lifts per day and the second largest
gateway hub in Ontario, CA. Managed monthly expenses of more than $10M. Collaborated daily with 9 airport
authorities and FAA.
Accomplishments:
• Successfully maintained 100% compliance with all FAA audits.
• Improved on time performance to 93%.

2. Michael Dizinno, Resume Page 2
P R O F E S S I O N A L E X P E R I E N C E C O N T I N U E D
Director of Operations, Grande Vista Sorting Facility, Los Angeles, CA, 1999-2001
Led the third largest sorting facility in the country, processing more 500K packages per day while managing
1.2K employees, including 80 managers.
Accomplishments:
• Consistently ranked in the top 5 sorting facilities every month.
• Reduced turnover frequency to only 6.8%, ranking as the country.
• Awarded best sorting facility 4 out 5 quarters in the country.
Director of Operations, Regional Transportation Network, Laguna Hills, CA, 1996-1999
Managed daily movement of 2.4K trailers per day, including 600 drivers, more than 100 managers, and dispatch
operations at the local level. Responsible for planning, scheduling, and cost control at the regional level,
ensuring on-time arrivals of all movements.
Accomplishments:
• Implemented a regional dispatch operation.
• Achieved a 91% on time delivery of all trailer movements.
Director of Operations, District Transportation, Parsippany, NJ, 1993-1995
Oversaw 140 drivers, 14 managers, and more than 400 trailer movements per day while servicing more than 120
of the largest trailer pickup companies in the area.
Accomplishments:
• Dramatically increased Employee Satisfaction Index from 18% to 71%.
• Collaborated with union officials and driver group to improve company and union relations.
• Increased the customer satisfaction index to 88% from a low of 57%.
Additional professional experience at United Parcel Service includes: Project Manager, Software
Development, 1992-1993; Transportation/Training Manager, Transportation, 1984-1991; Inside Operations
Supervisor, 1978-1983; Bargaining Unit Employee, 1975-1977.
E D U C A T I O N
Accounting & Finance,
County College of Morris