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KEITH F. CONNELL
402 CAPISTRANO DRIVE / PALM BEACH GARDENS, FL 33410
(561)-223-5441 / EMAIL: nikita11556@yahoo.com
WHOLESALE & RETAIL MANAGEMENT / SALES DEVELOPMENT /
OPERATIONS / PRODUCTION / INVENTORY CONTROL / PURCHASING /
LOGISTICS / SUPPLY CHAIN MANAGEMENT / WAREHOUSING &
DISTRUBUTION
SUMMARY OF EXPERIENCE
Professional career reflects over 20 years experience in Logistics Management, Operations
Management, Distribution, Budgeting & Wholesale/Retail Supply. Posses a demonstrated record of
success to increase sales, profit, and to succeed. Areas of demonstrated strengths include Branch
Management, Sales Management, Territory Development, Account Development, Relationship
Building, complete P&L Management, Purchasing, Inventory Control, and Personnel Leadership.
PROFESSIONAL EXPERIENCE
HUGHES SUPPLY 2006-2015
Branch Manager (Multiple Locations)
Working as a Branch Manager for one of the largest Wholesale & Retail Distribution Companies in the
world, I was responsible for the overall planning, direction, & guidance of the Sales and Operational
activities of the location(s). Managed Key Business and Financial Expectations. Drove world-class
performance while maintaining a strong controls environment.
Responsible for the administration, and efficient daily operations of the branch(s). Main duties included:
• Complete P&L responsibility including planning & execution of a yearly budget that ranged from 8
million-14 million in annual sales
• Developed & Implemented annual financial goals and strategies with all department personnel
including Outside Sales, Inside Sales, Counter Sales, Warehouse Personnel, Delivery Personnel,
Administrative Personnel, & Purchasing Personnel
• Forecast sales earning & losses using qualitative analysis to a high degree of accuracy allowing
company to manage & invest resources
• Regularly analyzed projections & interpret financial report data to determine success/failure and to
take appropriate action to adjust business plans ensuring success
• Recruit, select, develop, and retain a team of world class personnel. Coached and provided ongoing
feedback to motivate and develop them.
• Established measurable performance objectives, verbal feedback, and periodic written performance
evaluations
• Created and nurtured a positive team environment, inspiring all employees to do their best work to
achieve the highest levels of customer and employee satisfaction
• Displayed confidence and promoted a winning attitude, strong team dynamics, pride in
achievements.
• Promoted a culture of high expectations. Consistently challenged personnel to grow & improve, and
to push themselves to become the best they can be and never settle for complacency
• Developed customer & supplier relationships. Strengthen business relationships based on integrity,
clear communication and mutual successful
KEITH F. CONNELL
continued
• Managed multiple facilities ranging in size from 15000sq/ft-35000sq/ft
• Managed inventories ranging from 1million – 3million in value
• Responsible for all Logistical needs including: warehouse processes, delivery processes, picking
process, cycle counts, shortages & variances
• Responsible for adhering to all Company standards as well as all National, State & local regulations
such as OSHA & DOT Regulations
• Developed new customers & customer segments through both Inside & Outside Sales
• Responsible for budgeting & all financial statements including P&L
• Negotiating contract & securing New Customers through prospecting & Client Management
HIGHLIGHTS:
 Managed FT Pierce & Melbourne concurrently which consisted of approximately 20 employees
& 6 delivery trucks
 Moved on to Manage West Palm Beach (while managing Ft. Pierce) totaling approximately 10
personnel & 3 Delivery trucks
 Was one of 3 branches (out of 18) to maintain profitability
 Spearheaded the re-opening of our West Palm Beach location and propelled the branch's worst-
first turnaround, transforming the lowest performer (34) in the state into one of the top
performers (9) in both profit margin & customer satisfaction.
PRODUCTION PLUMBING, INC 2005-2006
Operations & Distribution Manager
Managed all logistics for material purchases from independent and national suppliers. Managed vendor
relations, ordering processes, freight scheduling, returns, inventory control, and back orders for a network of
2 distribution centers which served approximately 28 home builders and 35 construction developments.
Managed a combined 80-member team of customer service representatives & installers along with a truck
fleet of approximately 33 trucks while maintaining annual sales of $12M-15M.
A-1 BUILDING COMPONENTS 2003 – 2005
Director of Operations & Customer Service
Managed the operations of A-1 Building Components including the efficient & timely distribution of
manufactured products to well over 80 customers and approximately 100 developments. Managed a team of
direct reports compromising of 4 department managers, 2 supervisors, and approximately 15 drivers along
with 16 tractor trailers.
N.I. LOGISTICS AMERICAN CORPORATION 2000 – 2003
Operations Manager USA
Managed complete operational start-up of newly formed organization to support the Logistical needs of our
our parent company Nissho Iwaai Corporation. Developed distribution & operation centers in New York,
Los Angeles, Chicago, Portland, and Texas. with main offices located in New York, Los Angeles, and
Portland. Coordinated and established cooperative objectives, plans, and operational procedures within the
company to support the logistical needs of our parent company. Developed operating procedures, introduced
strategic plans, financial controls, information technologies, and sales/marketing initiatives. Developed
Domestic & International partnerships, which broadened services in areas such as: Supply Chain
Management, Warehousing, and Distribution.. Negotiated company freight contracts with Major Airlines,
Steamship Lines, and Domestic Trucking lines. Ensured adherence & compliance of all Governmental
regulations pertaining to US Customs, Federal Aviation Administration, and the Transportation Security
Administration.
KEITH F. CONNELL
Continued
AIR EXPRESS INTERNATIONAL 1995 – 2000
Sales Implementation Manager 1999 – 2000
Coordinated and developed Standard Operating and Customer Service procedures for the NY/NJ Metro Sales
team and the Corporate Sales team. Worked closely with all operations groups, sales people, and numerous
stations to ensure customer requirements were met. Responsible for building customer relationships, and
source new projects and programs within the existing business. Appointed “Single Point of Contact” for
major companies such as: Intel, Hewlett Packard, Philips Electronics, and Iomega. Director for department’s
ISO 9002 certification.
Import Breakbulk Manager 1997 – 1999
Directed the logistics support activities for both warehouse and inside clerical staff consisting of 85
union employees & approximately 35 trucks. Responsible for departments specialized services such
as Express Logistics, Supply Chain Management, Warehousing, Distribution, and Import Customs
entries. Major accounts included: Intel, Hewlett Packard, Philips Electronics, and The Home
Shopping Network.
Other areas of responsibility: The daily operations of the department including maintaining the budget,
assuring efficient work flow, timely recovery and distribution of freight and monitoring daily performance of
employees. Departmental Budget & Daily P&L, Adherence and Compliance with all US Governmental
agencies, training, evaluation, and hiring of employees, Contract negotiations with Unionized labor (Local 295
& Brotherhood of Teamsters). Director for department’s ISO 9002 certification
Import Warehouse Supervisor 1995 – 1997
Provided direction and supervision to 50 union employees regarding timely recovery and distribution of air
import shipments within a bonded facility. Coordinated all operations in the warehouse, distribution, and
office support. Trained and evaluated warehouse personnel.
Other areas of responsibility: Shift P&L, Prepared budget input and managed logistic function within the
budget, Maintained safe work environment and assured safe work practice were understood, Assured
department vehicles and equipment assets were managed in an effective and efficient manner.
DYNAIR CORPORATION 1992 – 1995
Aircraft Load Master: 1994-1995
Managed all loading & unloading operations of freight onto/from Boeing 747 Cargo Aircraft. Supervised a
team of 8 along with aircraft loading equipment to perform all loading & unloading of cargo. Performed all
mathematical calculations and filed necessary Federal (FAA) documentation required for all cargo flights.
Import Manager: 1992-1994
Provided direction & supervision to approximately 18 regarding the timely processing & distribution of Air
Import Shipments arriving via cargo & passenger aircraft. This included the breakdown of airline pallets,
documentation processing, and US Customs clearance within a US Bonded facility.
EDUCATION
Dowling College Oakdale, NY
B.S. AERONAUTICS & TRANSPORTATION
Dale Carnegie Courses
Effective Communications & Human Relations / High Performance Teams / Leadership Training for Managers
Previous Certifications: Transportation Security Administration (TSA) Certified in Basic Indirect
Air Carrier Security, Material Hazmat Certification

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KeithConnell-Resume-Logistics

  • 1. KEITH F. CONNELL 402 CAPISTRANO DRIVE / PALM BEACH GARDENS, FL 33410 (561)-223-5441 / EMAIL: nikita11556@yahoo.com WHOLESALE & RETAIL MANAGEMENT / SALES DEVELOPMENT / OPERATIONS / PRODUCTION / INVENTORY CONTROL / PURCHASING / LOGISTICS / SUPPLY CHAIN MANAGEMENT / WAREHOUSING & DISTRUBUTION SUMMARY OF EXPERIENCE Professional career reflects over 20 years experience in Logistics Management, Operations Management, Distribution, Budgeting & Wholesale/Retail Supply. Posses a demonstrated record of success to increase sales, profit, and to succeed. Areas of demonstrated strengths include Branch Management, Sales Management, Territory Development, Account Development, Relationship Building, complete P&L Management, Purchasing, Inventory Control, and Personnel Leadership. PROFESSIONAL EXPERIENCE HUGHES SUPPLY 2006-2015 Branch Manager (Multiple Locations) Working as a Branch Manager for one of the largest Wholesale & Retail Distribution Companies in the world, I was responsible for the overall planning, direction, & guidance of the Sales and Operational activities of the location(s). Managed Key Business and Financial Expectations. Drove world-class performance while maintaining a strong controls environment. Responsible for the administration, and efficient daily operations of the branch(s). Main duties included: • Complete P&L responsibility including planning & execution of a yearly budget that ranged from 8 million-14 million in annual sales • Developed & Implemented annual financial goals and strategies with all department personnel including Outside Sales, Inside Sales, Counter Sales, Warehouse Personnel, Delivery Personnel, Administrative Personnel, & Purchasing Personnel • Forecast sales earning & losses using qualitative analysis to a high degree of accuracy allowing company to manage & invest resources • Regularly analyzed projections & interpret financial report data to determine success/failure and to take appropriate action to adjust business plans ensuring success • Recruit, select, develop, and retain a team of world class personnel. Coached and provided ongoing feedback to motivate and develop them. • Established measurable performance objectives, verbal feedback, and periodic written performance evaluations • Created and nurtured a positive team environment, inspiring all employees to do their best work to achieve the highest levels of customer and employee satisfaction • Displayed confidence and promoted a winning attitude, strong team dynamics, pride in achievements. • Promoted a culture of high expectations. Consistently challenged personnel to grow & improve, and to push themselves to become the best they can be and never settle for complacency • Developed customer & supplier relationships. Strengthen business relationships based on integrity, clear communication and mutual successful
  • 2. KEITH F. CONNELL continued • Managed multiple facilities ranging in size from 15000sq/ft-35000sq/ft • Managed inventories ranging from 1million – 3million in value • Responsible for all Logistical needs including: warehouse processes, delivery processes, picking process, cycle counts, shortages & variances • Responsible for adhering to all Company standards as well as all National, State & local regulations such as OSHA & DOT Regulations • Developed new customers & customer segments through both Inside & Outside Sales • Responsible for budgeting & all financial statements including P&L • Negotiating contract & securing New Customers through prospecting & Client Management HIGHLIGHTS:  Managed FT Pierce & Melbourne concurrently which consisted of approximately 20 employees & 6 delivery trucks  Moved on to Manage West Palm Beach (while managing Ft. Pierce) totaling approximately 10 personnel & 3 Delivery trucks  Was one of 3 branches (out of 18) to maintain profitability  Spearheaded the re-opening of our West Palm Beach location and propelled the branch's worst- first turnaround, transforming the lowest performer (34) in the state into one of the top performers (9) in both profit margin & customer satisfaction. PRODUCTION PLUMBING, INC 2005-2006 Operations & Distribution Manager Managed all logistics for material purchases from independent and national suppliers. Managed vendor relations, ordering processes, freight scheduling, returns, inventory control, and back orders for a network of 2 distribution centers which served approximately 28 home builders and 35 construction developments. Managed a combined 80-member team of customer service representatives & installers along with a truck fleet of approximately 33 trucks while maintaining annual sales of $12M-15M. A-1 BUILDING COMPONENTS 2003 – 2005 Director of Operations & Customer Service Managed the operations of A-1 Building Components including the efficient & timely distribution of manufactured products to well over 80 customers and approximately 100 developments. Managed a team of direct reports compromising of 4 department managers, 2 supervisors, and approximately 15 drivers along with 16 tractor trailers. N.I. LOGISTICS AMERICAN CORPORATION 2000 – 2003 Operations Manager USA Managed complete operational start-up of newly formed organization to support the Logistical needs of our our parent company Nissho Iwaai Corporation. Developed distribution & operation centers in New York, Los Angeles, Chicago, Portland, and Texas. with main offices located in New York, Los Angeles, and Portland. Coordinated and established cooperative objectives, plans, and operational procedures within the company to support the logistical needs of our parent company. Developed operating procedures, introduced strategic plans, financial controls, information technologies, and sales/marketing initiatives. Developed Domestic & International partnerships, which broadened services in areas such as: Supply Chain Management, Warehousing, and Distribution.. Negotiated company freight contracts with Major Airlines, Steamship Lines, and Domestic Trucking lines. Ensured adherence & compliance of all Governmental regulations pertaining to US Customs, Federal Aviation Administration, and the Transportation Security Administration.
  • 3. KEITH F. CONNELL Continued AIR EXPRESS INTERNATIONAL 1995 – 2000 Sales Implementation Manager 1999 – 2000 Coordinated and developed Standard Operating and Customer Service procedures for the NY/NJ Metro Sales team and the Corporate Sales team. Worked closely with all operations groups, sales people, and numerous stations to ensure customer requirements were met. Responsible for building customer relationships, and source new projects and programs within the existing business. Appointed “Single Point of Contact” for major companies such as: Intel, Hewlett Packard, Philips Electronics, and Iomega. Director for department’s ISO 9002 certification. Import Breakbulk Manager 1997 – 1999 Directed the logistics support activities for both warehouse and inside clerical staff consisting of 85 union employees & approximately 35 trucks. Responsible for departments specialized services such as Express Logistics, Supply Chain Management, Warehousing, Distribution, and Import Customs entries. Major accounts included: Intel, Hewlett Packard, Philips Electronics, and The Home Shopping Network. Other areas of responsibility: The daily operations of the department including maintaining the budget, assuring efficient work flow, timely recovery and distribution of freight and monitoring daily performance of employees. Departmental Budget & Daily P&L, Adherence and Compliance with all US Governmental agencies, training, evaluation, and hiring of employees, Contract negotiations with Unionized labor (Local 295 & Brotherhood of Teamsters). Director for department’s ISO 9002 certification Import Warehouse Supervisor 1995 – 1997 Provided direction and supervision to 50 union employees regarding timely recovery and distribution of air import shipments within a bonded facility. Coordinated all operations in the warehouse, distribution, and office support. Trained and evaluated warehouse personnel. Other areas of responsibility: Shift P&L, Prepared budget input and managed logistic function within the budget, Maintained safe work environment and assured safe work practice were understood, Assured department vehicles and equipment assets were managed in an effective and efficient manner. DYNAIR CORPORATION 1992 – 1995 Aircraft Load Master: 1994-1995 Managed all loading & unloading operations of freight onto/from Boeing 747 Cargo Aircraft. Supervised a team of 8 along with aircraft loading equipment to perform all loading & unloading of cargo. Performed all mathematical calculations and filed necessary Federal (FAA) documentation required for all cargo flights. Import Manager: 1992-1994 Provided direction & supervision to approximately 18 regarding the timely processing & distribution of Air Import Shipments arriving via cargo & passenger aircraft. This included the breakdown of airline pallets, documentation processing, and US Customs clearance within a US Bonded facility. EDUCATION Dowling College Oakdale, NY B.S. AERONAUTICS & TRANSPORTATION Dale Carnegie Courses Effective Communications & Human Relations / High Performance Teams / Leadership Training for Managers Previous Certifications: Transportation Security Administration (TSA) Certified in Basic Indirect Air Carrier Security, Material Hazmat Certification