1. JOHN YAICH
364 Conniston Way, Aberdeen, MD 21001
Cell: 267-272-1149
jyaich3m@gmail.com
Versatile and seasoned Operations Manager trained in various industries such as service, distribution, and manufacturing.
Thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive
knowledge of supporting the growth and profitability of an organization.
Six Sigma certification
Strategic planning
Global and strategic sourcing
Procedure development
HCAPP/QACCP trained and certified
Team building
2013SIX SIGMA BLACK BELT
Villanova, Villanova, PA
2013SIX SIGMA GREEN BELT
Delaware Valley Industrial Resource Center, Philadelphia, PA
2004MBA: OPERATIONS MANAGEMENT
Eastern University, Philadelphia, PA
2002BACHELOR OF SCIENCE: BUSINESS ADMINISTRATION
Delaware Valley College, Doylestown, PA
1987ASSOCIATE OF SCIENCE: BUSINESS ADMINISTRATION
Delaware Valley College, Doylestown, PA
Baltimore, MD
09/2015 to 09/2016
AMAZON
Operations Manager
Hatfield, PA
04/2014 to 09/2015
CLEMENS FOOD GROUP
Operations Manager
Collegeville, PA
09/2012 to 04/2014
SUPERIOR TUBE
Director of Operations
Bethlehem, PA
04/2010 to 09/2012
REEB MILLWORK
General Manager/Plant Manager
Breiningsville, PA
03/2009 to 04/2010
OHL (OZBURN-HESSEY LOGISTICS)
Assistant Director of Operations/Operations Manager (Start-Up Operation)
King of Prussia, PA
02/2008 to 03/2009
DHL EXPRESS
District Field Service Manager
Philadelphia, PA
02/1987 to 02/2007
UPS (UNITED PARCEL SERVICE)
Package Operations Manager
SUMMARY
HIGHLIGHTS
EDUCATION
CHRONOLOGY

2. Earned Most Valuable Operations Manager during Peak (Christmas season) - setting numerous records in safety,
quality, and productivity Amazon 2015
Saved on average, $50,000 per quarter in lost equipment by implementing programs to account for scanners and
pallet jacks after each shift Amazon
Improved on time delivery by 27% year over year, implemented productivity processes, staffed accordingly,
eliminated shifts running late and departures of drivers Amazon
Developed SOP's to aid in overall consistent training and continuous improvements. Through these SOP's we
were able to drive productivity from 77% to 91% in 9 months Clemens Food Group
Led continuous improvement team and operations; created a culture of everyone being involved and shared in
owning the responsibilities to find new ways to improve our throughput and to meet the increased sales demands
Superior Tube
Improved on time deliveries from 92% to 98%, reduced damages loaded on trucks, improved operational
processes resulting in reduced labor costs; over $3000 weekly savings, and implemented new safety procedures
REEB Millwork
Increased sales for Pro Finish+ facility by over 40% during the same 5 month period versus previous year:
$17.5 million (2010) - $22.25 million (2011) REED Millwork
Exceeded contribution margin plan for 2009 by 3% and 4.6% - net operating income in first 9 months of
operation OHL
Managed over 200+ employees, which consisted of 180 union employees, 10 full-time operations supervisors, 28
part-time operations supervisors, and 6 full-time clerks UPS
Decreased total operating expenses for December 2006 compared to December 2005 by $43,000 UPS
Trained new supervisors, operations skills, team building skills, and safety awareness programs to improve
package per hour (pph) to an average of 135 pph, up from 120pph UPS
Condensed Northeast corridor loads resulting in a cost savings of over $30,000 monthly UPS
“I don't know anyone better than you at communicating a clear and concise plan to improve the various operations.” “You
have been able to take our least best performing operations and turn them around much faster than ever expected." - VP
of Operations, REEB
“Your greatest asset to the OHL team is your ability to inspire, motivate and lead others, helping them to achieve high
standards of Performance." - Wayne Walls, Director of Operations, OHL
“Through your dedication and consistency, you have produced one of the most productive, profitable, safety minded,
operation's in the Philadelphia region.” - Stan Kluska, Global Logistics Manager, DHL
2011 –2012: “Character Counts” coach for Sudlersville Elementary - Teaching the “6 pillars of character” to
children.
2009 – 2015: Special Teams and Defensive Back coach for Lansdale Catholic High School Football
2007: Person of the Year – Our Lady of Sacred Heart Parish, for the improvements to the football program,
youth ministry, and community involvement programs
2002–2010: Head football coach for Our Lady of Sacred Heart (SASH Crusaders) CYO program
1998 -2008:United Way Coordinator–Raising over $25,000 per year through fundraiser programs with
Philadelphia Eagles, Flyers, and 76ers
AFFIRMATIONS
REFERENCES
COMMUNITY INVOLVEMENT